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Joe Rizza Acura

Orland Park, IL

4.6
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,055 reviews

July 03, 2020

The sales team provided a quick pressure free sales experience. I appreciate the personal approach. I felt like I was more than just a sale. I will be back for future purchases. More

by CYFEN12
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Odom
Jul 08, 2020 -

Joe Rizza Acura responded

I sincerely thank you for going out of your way to write this review about Joe Rizza Acura. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 03, 2020

Clean ,quiet and friendly quick informative environment I think I have used all of the words I need to use at this time sorry I don’t have any thing to say More

by VCOX1950
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Jul 08, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 03, 2020

Had a good experience with the ssle and service of my 2017 TLX Acura first big car purchase. I would purchase from this dealership again when I come to purchase the RLX. Thanks More

by j.remym
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 03, 2020

Great service Completed in a timely manner. Courteous and professional staff Convenient scheduling. Good maintenance package. Would go back again for more service for car More

by tjace
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Joe Rizza Acura responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Acura was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 02, 2020

The service department/ sales are very friendly, and have Excellent customer service, always a welcoming atmosphere, wouldn’t take my vehicle to any other dealership More

by NASCARR78
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 02, 2020

Good service, but the 99% of employees and managers bot wearing masks made me extremely uncomfortable. Surprised since I thought that was a state mandate More

by NATHAN360
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 02, 2020

I am an out of town customer and usually have my vehicle serviced when in town for business. Because of the pandemic, service was by appointment only. You all were able to accommodate me given my situation. More

by KSWEET397
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jul 08, 2020 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 01, 2020

Everyone is always pleasant I always receive kind and friendly service, the work is done correctly, the price is fair and the staff is knowledgeable. I would recommend the servic More

by Willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 01, 2020 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 01, 2020

Can’t say enough good things about this dealership. I would say that they treat you like family, but it’s more like they treat you like a king! More

by CMJOZWIAK
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 01, 2020 -

Joe Rizza Acura responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 01, 2020

Between Pat and Bob, I couldn’t be happier. I will never go to another dealership again. My wife is ecstatic and I definitely needed this deal to work out!! Thanks again, and see y’all soon More

by MICHAEL@JENSGUESTHOUSE.COM
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Joe Rizza Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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