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Joe Rizza Acura

Orland Park, IL

4.6
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,055 reviews

July 10, 2020

My experience with Joe Rizza Acura was wonderful. I would refer them to my friends and family. Great customer service, very professional, and clean atmosphere. More

by JENNIFER.JUAREZ78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 09, 2020

Great service in ALL departments! Sales rep, Tom, was thorough in explaining features of the vehicle I was interested in. Then even more so when it came down to discussing the financing options available More

by Monica_S
Recommend Dealer
Yes
Employees Worked With
Alyssa Adams, Tom Schultz (sales), Frank (finance), Charlotte Guinta
Jul 09, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 09, 2020

Fast service, friendly staff. They get you in quickly when you make an appointment. All service staff had masks and were very cautious. They even had me keep the pen I used. I took one star off becau More

by Customer approved
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 09, 2020 -

Joe Rizza Acura responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 09, 2020

I previously worked with Bob Caputo and Pat Dazzo on the purchase of my TLX and returned to purchase my RDX. They are professional, straight forward on price out the door and a pleasure to do business with More

by TJGGUS
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Jul 09, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 08, 2020

Good experience. Staff was welcoming and helpful and we didn’t feel pressured. Jay was our sales person and he kept good communication. Denise helped out on the day we bought our vehicle because Jay was of More

by JACOBSON18
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Denise
Jul 09, 2020 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 08, 2020

Clean, friendly and honest dealership I just purchased my third automobile in 7 years from Joe Rizza a 2020 RDX. My first vehicle purchased there was a 2013 Acura TL. I shopped for prices More

by whitesoxu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Jul 09, 2020 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 07, 2020

I had an awesome experience with the Joe Rizza Acura team. The transition was smooth. Even though I ordered over the phone Jeremy and his partner Alyssa helped with professionalism and kept me up to dat More

by ORRIN7UP
Recommend Dealer
Yes
Employees Worked With
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa
Jul 09, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 06, 2020

Service was good and Chris was a great help as well! He was able to give me a quote when I made the appointment and have my service completed in a timely manner. Thanks! More

by cpandre
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Jul 09, 2020 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 05, 2020

Jeremy and Pat were attentive and answered all of our questions when we leased our 2020 MDX. Len was helpful acclimating us with the vehicles features and I also enjoyed interacting with Denise while ser More

by DD.ORR
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Jul 08, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 03, 2020

My experience with buying my first Acura. Everyone was friendly and polite. With the pandemic going on, I felt that all employees should have been wearing mask to protect not only themselves, More

by doll_avery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Denise Manikouras
Jul 08, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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