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Joe Rizza Acura

Orland Park, IL

4.6
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,055 reviews

July 14, 2020

You’ll ALWAYS receive excellent service at Joe Rizza Acura! It doesn’t matter how old your vehicle is! The service team is always AMAZING! More

by Rosa Bell
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 16, 2020 -

Joe Rizza Acura responded

Hello Rosa and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 14, 2020

Every time I visit the dealership it’s a great experience, whether buying a new vehicle or for service. Staff is friendly, fast and efficient! More

by alliegee620
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 16, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 13, 2020

Excellent service as always They always do an excellent job and in a timely manner. I would recommend them to all of my family & friends. I am always satisfied. More

by DARRYLSCARBROUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Joe Rizza Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 12, 2020

The was dealership was very professional. They got me in with no problem. I only had to wait for 35 minutes. The waiting g area was very comfortable. More

by sheila_heard
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 11, 2020

Very thorough with very good service. I recently purchased an extended warranty on my 2016 TL X which now has a little ove 47,000 still waiting on the paperwork/card for the extended warranty to kee More

by Johngeso
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 15, 2020 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

I had oil service and a tire replaced. They didn't rotate the tires due to the replacement and deducted $20.00 from estimate. I was very pleased with the whole experience. More

by WDRRAY
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Joe Rizza Acura responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Acura was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

They worked hard to find the EXACT vehicle I was looking for. Jim and Len were very helpful and knowledgeable. Would definitely buy from them again. More

by ADAMTLAMORE
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim.
Jul 14, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Acura! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

Great customer service. Everyone was polite and professional. I made an appointment With Charlotte, and Matt was my service rep, everything was done quickly. Thanks for your service. More

by cherese_rogers
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom lee and Charles , Charlotte Guinta, Omar Hammad, Rawan Altaher, Digital Airstrike, Linda Tew, Nora Rizza
Jul 14, 2020 -

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

On Wednesday my car would not start. I called the service Department. Chris helped me troubleshoot over the phone. I was able to get a new battery the same day. My warranty had run out , Matt had prorated th More

by Christine
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 14, 2020 -

Joe Rizza Acura responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Acura was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

Jim and Pat at the Acura in Orland Park were amazing to work with for our new lease. We will definitely recommend this them to our friends and family. More

by COLLEEN.WHITEHEAD11
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sabbion
Jul 14, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write this review. We are pleased to hear that Jim and Patt were able to provide an efficient and overall positive experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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