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Joe Rizza Acura

Orland Park, IL

4.6
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,055 reviews

July 23, 2020

Called because I was having an issue with my tire. Chris told me to come in right away, they were able to get it in and fix it within about 20 minutes. I've had nothing but fantastic experiences. More

by GIBBY0935
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 28, 2020 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 23, 2020

Keep up the good work! Always a great experience at Joe Rizza Acura. That’s Why I bypass McGrath Acura closest to my home to service my Acura. More

by NICZ_SAK
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Jul 28, 2020 -

Joe Rizza Acura responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 23, 2020

Jeremy at Joe Rizza was phenomenal. He made the buying process amazing and simple. I truly appreciate their help in a frustrating process. Thank you! More

by COLLEENMCDONALD09
Recommend Dealer
Yes
Employees Worked With
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Joe Rizza Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 23, 2020

Awesome service as always! The staff was nice and friendly and my oil change took less than than 35mins! I will definitely recommend this location:) More

by HOPEJFRANK
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
Jul 28, 2020 -

Joe Rizza Acura responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 23, 2020

The service was completed in a timely manner. Hope you can continue to offer excellent service. This was my first experience. Don’t have much to say. More

by ltnsz807
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jul 28, 2020 -

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

I needed an oil change on my car and was told additional car checks would be made. Prior to paying I was told my car fluids were not check because I did not have a car history, Amazing enough Chris never as More

by Dlwoods
Recommend Dealer
No
Employees Worked With
Chris Kailer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Joe Rizza Acura responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

I bought a 2010 Acura RDX, the salesmen Bob and Jeremy had everything ready for me when I picked up our new car. Awesome service!!! More

by MLANDGRAF5
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

My experience was great. Kylie does a great job of outlining what to expect and any recommendations. Thanks to whoever vacuumed my messy backseat floor. More

by EL1298
Recommend Dealer
Yes
Employees Worked With
Kylie
Jul 27, 2020 -

Joe Rizza Acura responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Kylie assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

Dealership is close to my home. The sales and service Dealership is close to my home. The sales and service people that work there are professional and knowledgeable It is a good place to do business More

by jimcarr2012
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad, Rawan Altaher, Digital Airstrike, Linda Tew
Jul 27, 2020 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

I the people at (Joe Rizza) was very polite to me. I will tell all my friend about y'all. And (Jim Sabbia) is a good saleperson I give him 5 star. Y'all have a safe-healty day. Thank you More

by YOGAARTHUR60
Recommend Dealer
Yes
Employees Worked With
Jim, Sabbia - five star, Omar Hammad
Jul 27, 2020 -

Joe Rizza Acura responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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