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Joe Rizza Acura

Orland Park, IL

4.6
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,055 reviews

August 06, 2020

The service was amazing Pulled up and my car was serviced right away Matt explained what needs to be watched and addressed on my next service appointment. More

by LABUDA
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 05, 2020

Everyone was great .the service for my car and the staff was excellent. They did remarkable job and thanks for washing my car and taken good care of it. All if the employee we're outstanding More

by suedavetank
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person that washed the car and cleaned it don't know his name .give 5 stars, Charlotte Guinta
Aug 07, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 05, 2020

Awesome dealership! I appreciate the great service and professionalism right down to the cashiers. I also appreciate how the entire dealership focuses on customer satisfaction. More

by ERIECATIZ
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Aug 07, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 05, 2020

Matt is always a pleasure to deal with and a very knowledgeable person. He always go above and beyond to explain what services are being recommended and why. More

by RONCORONA
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 04, 2020

The service department recently changed my timing belt and did all of the brakes. They did their best to honor a coupon that was a few days expired, were great with thorough communication before the servi More

by AARON.E.ONEILL
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 03, 2020

I’ve been to many dealerships but THIS ONE is by far the BEST! I would highly recommend you to family & friends! Keep up the GREAT WORK:-) More

by SCHULTZTAMMY1
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Aug 06, 2020 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 03, 2020

Rizza Service Dept is professional and efficient. And the personnel are courteous and responsive, they listen carefully to address customer needs. I highly recommend all the service dept. More

by vincent.daley
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Aug 06, 2020 -

Joe Rizza Acura responded

Vincent, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 03, 2020

Great dealership to purchase a car from. Everyone is always professional. Great people to work with all the time. Not once have I went there & had a problem. Great job guys!! More

by lindacribbs
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Aug 06, 2020 -

Joe Rizza Acura responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 03, 2020

I’m glad I decided to use this dealership. Right as I walked in the door I was greeted and help. Everyone was very nice and Tom was a huge help. More

by KAROLINETYLKA1
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom , Alyssa Adams
Aug 06, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 03, 2020

Great customer service online and once I pulled into building. Coffee was available for consumption. I was able to walk around and view cars in lot while I waited. More

by handlelyfe
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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