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Joe Rizza Acura

Orland Park, IL

4.7
2,075 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,075 reviews

October 17, 2023

Great experience wouldn't buy a vehicle anyplace else! The best from start to finish! More

by Nora93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Joe Rizza Acura responded

Nora, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 13, 2023

My salesman Len and mgr pat were both very helpful,informative and knowledgeable about the car. I would highly recommend them for your next new car purchase. More

by NLRDR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Oct 15, 2023 -

NLRDR responded

Thank you both very much!

October 13, 2023

Good Custumer service, they answered my question about the car, and they worked with me according to my budget More

by LVILLAREJO33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

October 09, 2023

Very Professional and very knowledgeable. Willing to negotiate. Very Helpful. Clean dealership with nice amenities More

by GAMBOABRIAN95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Griffin
Oct 09, 2023 -

Joe Rizza Acura responded

We appreciate you taking the time to leave us a five-star rating. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura, Brian.

October 04, 2023

Pat, Robert, Todd in Accessories, and the guys in Service are so incredibly awesome! Their customer service is truly top notch! I don’t mind driving from Bourbonnais one bit!! I always laugh and smile when I More

by NanzerBrittany
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Griffin
Oct 05, 2023 -

Joe Rizza Acura responded

Thank you, Brittany! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

October 01, 2023

My wife and me have a great time buying a car at Joe Tizza acira More

by HEMPHILLC1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom, Anthony LaGiglio
Oct 02, 2023 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2023

Let's start with our interaction with the manager. He made us feel as though he wasn't interested in selling us a car, almost as if he was doing us a favor. Even after we settled on the car and its pr More

by OHIOBANQUETS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pat Dazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Joe Rizza Acura responded

Thank you for your feedback. Here at Joe Rizza Acura, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 30, 2023

Bought an new Acura MDX advance package. Thanks now comes to service on my vehicle. More

by HAPPYANNL32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Acura MDX. We truly appreciate your feedback!

September 27, 2023

Do you want my biggest pet peeve is being misled and I was definitely misled. I asked for a remote start and was told the remote starts are now only on your phone in an app that is not true. Also, I was n More

by DEBBIE.SELLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Joe Rizza Acura responded

Thank you for bringing this to our attention, Debbie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 22, 2023

Open in App Back Sharon C. ’s Reviews Joe Rizza AcuraAuto Repair, Auto Parts & Supplies, Body Shops One hour ago I recently purchased my 2nd vehicle from Rizza Acura in More

by shaeshae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pat Dazel
Sep 27, 2023 -

Joe Rizza Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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