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Joe Rizza Acura

Orland Park, IL

4.6
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,055 reviews

August 21, 2020

Always courteous, and quick whenever I bring it in for my 2019 RDX maintenance. Always giving me all the info I need to service my vehicle appropriately. More

by PREZ112370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie
Aug 25, 2020 -

Joe Rizza Acura responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your RDX. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 20, 2020

this is my first Acura but I have been a fan for years. Very pleased with my new ILX and already have 350 miles on it. Gonna do a major break in next month with a trip to Asheville N.C., can't wait to re More

by LARRY94
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Joe Rizza Acura responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 20, 2020

Chris in the service Dept was great as usual. He looked to accommodate me as much as possible, and very knowledgeable about the needs of my vehicle. More

by T19LOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 20, 2020

Ted Jurick and the service team always provide honest, reliable service. I can feel secure that my car will be taken care of every time I need to bring it in. Thanks More

by lizrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Joe Rizza Acura responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 20, 2020

Every thing up front in pricing, no gimmick no pressure no added bs. Every one was courteous and immediately helpfully They even detailed car for me More

by 2TIMKING
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay weber
Aug 21, 2020 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 20, 2020

Nice nice nice, everyone I talk to were very nice, everything were excellent, I will return, Thank to Matt and Chris they were real professionals about my car today More

by JONESMACK32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 19, 2020

The service experience was great I brought my car in and the work was performed as discussed . Kylie was great to work with very informative More

by TRING708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie was my service advisor and she was very helpful
Aug 21, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 19, 2020

Everything my 2010 MDX needed to be serviced was detailed on the invoice and explained. The Service Team is always very professional, knowledgeable and friendly. More

by Rosa Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Aug 21, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 19, 2020

The dealership was very friendly and knowledgeable. Very accommodating. They worked hard to try to meet my color and style preferences. I would recommend the dealership. More

by BETHMCNICHOLAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Kapolka
Aug 21, 2020 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 18, 2020

Service was great. Went above and beyond to satisfy my needs. The drop off service is a real differentiator between you and your competition. Will keep me coming back. More

by PGEORGEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Joe Rizza Acura responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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