Joe Rizza Acura
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Joe Rizza Acura service department is top notch. Any time problem arises with my car,which is not often, the Acura team is responsive and problem is resolved efficiently and accurately. This is my third car problem arises with my car,which is not often, the Acura team is responsive and problem is resolved efficiently and accurately. This is my third car with joe Rizza and have never been disappointed. More
My service writer Matt is an awesome guy. Honestly speaking he’s the reason why I came back he’s very professional and provides outstanding service keep up the great work speaking he’s the reason why I came back he’s very professional and provides outstanding service keep up the great work More
I had a great service visit. Chris and the entire staff were excellent from drop off to pickup. I was even pleased at how quickly the car was completed. were excellent from drop off to pickup. I was even pleased at how quickly the car was completed. More
I am very pleased with Acura. They have great customer service. Matt is very helpful and great to work with. Always friendly As well. Everyone in the Service department has been wonderful. service. Matt is very helpful and great to work with. Always friendly As well. Everyone in the Service department has been wonderful. More
I needed work done on my 2005 TLC and quickly. The dealer provided the best solution to my problem. The staff was courteous and explained what was to be done and the cost. provided the best solution to my problem. The staff was courteous and explained what was to be done and the cost. More
I’ve always appreciated this service department for their honesty and friendliness. They tell you what you do need and definitely what you don’t need, so you don’t spend unnecessarily. honesty and friendliness. They tell you what you do need and definitely what you don’t need, so you don’t spend unnecessarily. More
This was my first time buying an Acura, and it will be hard to switch to something else after my experience at Joe Rizza. It was a no-nonsense experience. There was no haggling or back and forth. Their hard to switch to something else after my experience at Joe Rizza. It was a no-nonsense experience. There was no haggling or back and forth. Their straightforward, honest approach to selling cars is very refreshing. Bob and Pat were great in this regard. But a very large part of my positive experience at Joe Rizza can be attributed to Alyssa. From the first moment I spoke on the phone with her, it was clear that she valued me as a customer. Throughout my time at the dealership, she was very accommodating- she helped my wife with paperwork from afar, allowed me to organize my new car while waiting for the financial folks, and even took me for a fresh tank of gas after. And then she picked up paperwork from my home to bring to the dealer and brought back copies that evening, which was completely above and beyond. Thank you! More
I have a 20 year history of owning Acura’s and always had all my service work done at Rizza, even to the point that I now drive 30 miles to get there. Matt always great me and provides me with a full descri all my service work done at Rizza, even to the point that I now drive 30 miles to get there. Matt always great me and provides me with a full description of what should be done. His personal attention is one of the principal reasons that I keep coming back More
I was about 8 minutes late for a 7am Saturday appointment. They took my car in and said it would rah make 90 minutes to complete the work. It took 85 mi Utes. Excellent service. Thank you. appointment. They took my car in and said it would rah make 90 minutes to complete the work. It took 85 mi Utes. Excellent service. Thank you. More
Very prompt,professional and friendly service. When scheduling the appointment, I found the service advisors to be very reassuring. Social distancing and proper cleanliness protocols were followed duri scheduling the appointment, I found the service advisors to be very reassuring. Social distancing and proper cleanliness protocols were followed during the Covid pandemic process. Overall, a very satisfactory experience More