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Joe Rizza Acura

Orland Park, IL

4.6
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,055 reviews

September 25, 2020

I called the service department and talked to Todd he ordered spare tire kit and called me when it came in.Todd was very professional. More

by Ms sipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write this review. We are pleased to hear that Todd was able to provide an overall positive experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 24, 2020

Customer service of course is great, you are in the business of sales . I was disappointed that my new white car dId not get washed after returning a week later for service. More

by Ritawashington
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Joe Rizza Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 24, 2020

Denise and Pat are phenominal. They provided great service and always have highly recommend heading over and taking to these awesome people and get yourself into an acura More

by MELANDER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Sep 25, 2020 -

Joe Rizza Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 23, 2020

They're always professional and courteous with their service. I'm always confident that I'm going to get great service and an honest evaluation of my vehicle when I go there. The only bad experience I'v More

by Kp1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 22, 2020

I was very pleased with the whole situation. Pat was very accommodating and made the deal happen. Denise was also very accommodating. Taught me about the car, which is difficult. Denise is the kind More

by JKJ45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Omar Hammad
Sep 25, 2020 -

Joe Rizza Acura responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Sep 25, 2020 -

JKJ45 responded

I would diffinitely purchase again from Joe Rizza

September 21, 2020

They are a great dealership. Took good care of my vehicle for the last 5 years. Always courteous and efficient. Looking for the most reasonable fix versus the most expensive fix. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Joe Rizza Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 21, 2020

Excellent service!!!! I will be back soon!!! I will be recommending your services and kindness with family and friends!!! Thank you very much!!! See you soon!!! More

by MALOZA1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 19, 2020

Great experience with the GM & the sales person. Everyone was warm and friendly. I got great service. As always such a pleasure to do business with you guys. More

by DARNFAR
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
Sep 23, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 18, 2020

Service was excellent as usual. The car was serviced in a timely manner and return clean. Matt was polite and very Professional and concerned about my needs More

by BLAU913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Joe Rizza Acura responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Matt and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 18, 2020

Everyone was warm and friendly. I got great service. As always such a pleasure to do business with you guys. Chris answered all my questions and keep me notified of the repairs. More

by SG3RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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