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Joe Rizza Acura

Orland Park, IL

4.7
2,075 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,075 reviews

November 29, 2023

Over the years, I've purchased several vehicles from Rizza Acura. They offer competitive pricing and outstanding customer service and support. More

by JCARNEY1
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Nov 30, 2023 -

Joe Rizza Acura responded

Thank you for your kind review! We appreciate your business and look forward to assisting you with any future vehicle needs.

November 24, 2023

First class treatment start to finish! Easy to reach, I was kept abreast of progress and problem fixed first time! More

by MBDERE
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Nov 25, 2023 -

MBDERE responded

This place is un-typical dealer. It helps when you go in knowing your vehicle and the one you're trading for too. No xx added to quote sheet. Very straightforward with their reasoning. Same thing last vehicle purchased from them. Had a radio issue. Got me right in and fixed. Well done!

Nov 26, 2023 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 22, 2023

Very helpful, very efficient, everything was very smooth from start to finish , I would highly recommend More

by MMCELREE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Joe Rizza Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

November 22, 2023

I have leased several cars via Joe Rizza Acura so obviously I like the experience. However working with Gerard Dumas made this my best experience.yet. He was more than accomodating, changing his work More

by feesue1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Gerard and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 22, 2023

It was a pleasant experience. Gerard took his time to go over all the features with me More

by D_GROSSETT
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Dumas
Nov 23, 2023 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with Gerard and our team. We're glad to hear we delivered such a great experience!

November 20, 2023

Great service, extremely helpful and provided excellent, prompt service on a Saturday afternoon. We will definitely be be returning! More

by S.KOLENO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Nov 21, 2023 -

Joe Rizza Acura responded

Thanks for your feedback on your recent visit to Joe Rizza Acura. It's great to hear that Pat were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 20, 2023

Second car purchase from Rizza. Fair trade in value on my old car. Good pricing on new car. More

by Paulb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Joe Rizza Acura responded

Paul, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2023

The staff were welcoming and knowledgeable. They kept their word regarding additional issues that required resolution. They found the best financial deal possible and presented viable options. More

by Cardiva827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Ventrella. (5 Stars)
Nov 20, 2023 -

Joe Rizza Acura responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 13, 2023

Tom Schultz was my sales professional. I can not say enough how well informed and comfortable I felt throughout the whole buying process! I very highly recommend this dealership and they h More

by ccastaneda1105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schultz
Nov 14, 2023 -

Joe Rizza Acura responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new TLX, and we look forward to continuing to serve you in the future!

October 21, 2023

Signed deal sheet to buy car at agreed upon price and when they came back 30 minutes later they wanted to charge me more for a tax error as they put my wrong address into the system. I had to tell the More

by MARKVOIGHT
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Robert
Oct 24, 2023 -

Joe Rizza Acura responded

We’d like to thank you for sharing details of your recent experience at our dealership, Mark. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Oct 24, 2023 -

MARKVOIGHT responded

Get me a working second key. That would be making it right.

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