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Joe Rizza Acura

Orland Park, IL

4.7
2,084 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,084 reviews

February 16, 2025

The dealership was fantastic and we love the MDX. Cory was great showing us all the cars details and pairing our phones and positioning set up. Tony and Pat were very helpful and made you feel at hom More

by KRATOCHWILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory was awesome
Feb 17, 2025 -

Joe Rizza Acura responded

Thanks for your feedback on your recent visit to Joe Rizza Acura. It's great to hear that Tony and Pat were able to assist you and that you had such a positive experience.

February 03, 2025

Very professional team. Pat and his team are always looking out for the customer’s best interests. Their service department is just as professional and friendly. I will defi More

by fuentes3716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2025

Excellent service every time I visit this dealer, everything from service to purchase has been great! More

by CMILLARD702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Joe Rizza Acura responded

Thanks for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

January 18, 2025

Everyone from the sales person to finance was professional, knowledgeable, and nice. Unl8ke other dealers they had plenty of inventory More

by WALKER_NADINE
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Joe Rizza Acura responded

Nadine, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

January 17, 2025

Came jn, got the car. Got good price . Drove of same day. This dealer willing to negotiate. Not like westmont and Naperville acura. Go here and get a good deal. More

by LAIMMISS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Joe Rizza Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

January 12, 2025

Joe was totally highballing us. He started with $800 a month on the lease and landed on $359. It was the hold their keys to their car experience. On top of that, we were never of More

by wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pat Dazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Joe Rizza Acura responded

We're sorry that you didn't have a completely satisfying visit, Wendy. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 14, 2025 -

wendy responded

Yes

Jan 16, 2025 -

wendy responded

Yes. I am fine with that.

January 10, 2025

Pat went the extra mile to make me a happy customer. The buying process was easy and pressure free. More

by GRANTTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Griffin
Jan 10, 2025 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pat and our team, and we look forward to working with you again.

January 05, 2025

Back in 2004 I went into Joe Rizza Acura in Orland Park and purchased a brand new TL, I loved that car. I had great service then and decided that now was the time to up grade and go back to Rizza. Once aga More

by REGINA.GERLICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Consultant Jonathan Ginise, Manger Vince and Doug in the finance department.
Jan 06, 2025 -

Joe Rizza Acura responded

Regina, Thank you for sharing your experience with us! We're happy to hear it went well working with Jonathan, Vince, and Doug. We truly appreciate your feedback. Congratulations on your new 2023 TLX!

January 04, 2025

Everyone was very courteous. They are straight forward over the phone and in person. All fees were explained thoroughly had a good experience and experience means everything when More

by taramdx07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Joe Rizza Acura responded

We are so glad that Pat had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 04, 2025

The dealership was easy to do business with. Paperwork went smoothly. However, when the vehicle was shipped to me, out of state, it was missing items (driver manual, rim lock key) and the two th More

by MONICANSU
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Joe Rizza Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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