Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Pecheles VW Audi Mitsubishi Hyundai
Greenville, NC
101 Reviews
Filter Reviews by Keyword
By Type
101 Reviews of Joe Pecheles VW Audi Mitsubishi Hyundai
February 20, 2022
Purchased a new Hyundai Santa Cruz from this dealership I wrote a lengthy review on surecritic which was taken down since it wasnt great. I will keep this short Pros - Sales process - The dealership I wrote a lengthy review on surecritic which was taken down since it wasnt great. I will keep this short Pros - Sales process - They listened and adapted to their potential buyer. Stephanie knew her cars and did a really good job of working with me. Clean dealership - Uncomfortable chairs but nice interior with water and snacks for those who have to wait (via sales or service) Gas - Full tank provided So-so - Finance - In spite of me paying cash, I had to wait more than an hour to see the "finance" department. Once in, the process was simple, reasonably quick and no hard sells Negatives - The car was delivered with a set of scratches on the gas door. It was not seen by me or sales (pre delivery) prior to delivery. I found it at the first fillup. Apparently it was done either at delivery prep or at receipt from the mfg I had to take the car into a local (to me dealership) for a checkup on the crash avoidance system not performing. Upon returning the car from my local dealer, I was updated on the crash avoidance system and was told they went in and changed a bunch of settings that Pecheles did not do. Apparently, upon receipt by the dealership, they are supposed to reset some settings to get the car ready for test driving and delivery. This was not done. In spite of requesing not to be spammed with email and phone calls the dealership continued to insure i would post my review on surecritic and they wanted 5 stars. All you have to do is follow the money. They are compensated more when 5 star reviews are posted, whether the deserve it or not. Apparently begging is not beyond them in their search for more money. If begging doesnt work, then those below 4-5 are removed as mentioned above. It took a very uncomfortable call from me to sales to call off the dogs. Blocking their calls and emails in addition to requesting sales help has fixed the problem. All the things that happened after my initial review of 3 stars is why i knocked it down on my review here. Because my review was removed i am going to post this to other sites to let everyone know that some website rankings dont actually reflect reality. I know everyone knows this but thought it was worth mentioning again, using a real life event. More
by Iamreal
Employees Worked With
stephanie
December 31, 2017
Awesome Helped me get into a new car. Great at what he does. Took sometime, but he did a awesome job making sure I went home in something I loved. Helped me get into a new car. Great at what he does. Took sometime, but he did a awesome job making sure I went home in something I loved. More
by quahoward1608
Verified CustomerEmployees Worked With
Brian Pecheles
December 15, 2017
Thanks guys!! I’m very happy I got my car from you guys,was one of my best decisions yet. Very nice staff I just want to thank everyone envoled. I’m very happy I got my car from you guys,was one of my best decisions yet. Very nice staff I just want to thank everyone envoled. More
by randallj36
December 14, 2017
Great Job!! Everyone was very friendly and I left the dealership very satisfied with my new purchase. The staff went above and beyond to make sure this process we Everyone was very friendly and I left the dealership very satisfied with my new purchase. The staff went above and beyond to make sure this process went along smoothly. More
by nieshat101
November 25, 2017
Brittany Buie I can’t put into words how amazing this dealership is. Especially Austin MJ and Willie. I have never had such great customer service and such a great I can’t put into words how amazing this dealership is. Especially Austin MJ and Willie. I have never had such great customer service and such a great time at a car dealership More
by brittbuie
Employees Worked With
Austin, MJ and Willie
November 20, 2017
Great service Joseph Ryan was a great salesman. He let me know about the car’s features and answered any questions that I had. I would recommend him to everyone Joseph Ryan was a great salesman. He let me know about the car’s features and answered any questions that I had. I would recommend him to everyone More
by thejordanlaws
Employees Worked With
Joseph Ryan
November 12, 2017
Caring Staff and Excellent Product and Service! This was a wonderful car-buying experience. The staff was fabulous. This is repeat business and we will continue to recommend this dealership to any This was a wonderful car-buying experience. The staff was fabulous. This is repeat business and we will continue to recommend this dealership to anyone looking for a car. We have also had our son purchase from Pecheles. More
by sugarhillnc
Employees Worked With
Anthony Sutton and Edwin Santiago
November 05, 2017
Anthony It was a great experience. Anthony was friendly and straight forward. Everyone else that I met during the buying process was also very friendly. I wil It was a great experience. Anthony was friendly and straight forward. Everyone else that I met during the buying process was also very friendly. I will definitely recommend this dealership to anyone who is looking to buy a vehicle. More
by dezial52
Employees Worked With
Anthony
November 03, 2017
Wonderful experience! Everything was great! Anthony is awesome!! This is the second vehicle I've purchased at Joe Pecheles and I will definitely consider buying another veh Everything was great! Anthony is awesome!! This is the second vehicle I've purchased at Joe Pecheles and I will definitely consider buying another vehicle there. More
by lap0724
Employees Worked With
Anthony Sutton
