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Joe Myers Toyota

Houston, TX

2.0
349 Reviews

19010 Northwest Highway

Houston, TX

77065

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Showing 349 reviews

January 07, 2021

The worst experience ever. I bought the 2015 RAV4 in May 2020, because Radwan AlRadwan promised me it was in excellent condition. The next day, the car was making loud squealing and noises when braking, an More

by Margarita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Radwan AlRadwan, Danny, finance
Jan 11, 2021 -

Joe Myers Toyota responded

Thank you, Margarita, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Beau Faulk at 281-664-6050 or Bfaulk@joemyerstoyota.com and we will do our best to make this better.

January 05, 2021

This place is a absolute joke.Bought a highlander from This place is a absolute joke. Bought a highlander from them they were suppose to repair my bumper so they pushed me to checkout and put me in a rent More

by snj_robles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Managers , kenneth hutchings, Nikki Van Doran
Jan 08, 2021 -

Joe Myers Toyota responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Beau Faulk at 281-664-6050 or Bfaulk@joemyerstoyota.com and we will do our best to make this better.

July 21, 2020

It’s rare for me to give bad reviews, but honestly I felt Miguel could have given better customer service. I called ahead to schedule an appointment- and specifically asked if the Toyota Care was still a More

by 0906125
Recommend Dealer
No
Employees Worked With
kenneth hutchings
Jul 24, 2020 -

Joe Myers Toyota responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact Beau Faulk at 281-664-6050 or Bfaulk@joemyerstoyota.com and we will do our best to make this better.

May 14, 2020

Rodney was fantastic to work with! Rodney Feltus at Joe Myers Toyota was fantastic to work with. He was personable, listened well, and proved himself to be extremely knowledgeable. Afte More

by Sidesc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Feltus
Jun 01, 2020 -

Joe Myers Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 05, 2020

Went to Don McGill Instead Hey Joe Myers Toyota I came to your dealership on Saturday December 21 and wanted to test drive a Tacoma Pro. You declined my request and offered me t More

by David from Manvel
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sales Guy
Jan 08, 2020 -

Joe Myers Toyota responded

Hello David, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact Roland Charles at 281-664-6063 and we will do our best to make this better.

December 06, 2019

Horrible First of all I have bought 2 new 4 runners in the past from the new car sales and the service was excellent, I wanted to buy a used 2019 corolla for m More

by Darrell
Recommend Dealer
No
Employees Worked With
Ruben
Dec 11, 2019 -

Joe Myers Toyota responded

Dear Darrell, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Roland Charles at 281-664-6063 and we will do our best to make this better.

November 13, 2019

I would highly recommend this dealership. My sales person was Reyes Reyes. Not only did he provide great, friendly, service, but he also gave me a great deal on a 2019 Highlander. More

by KishaDee
Recommend Dealer
Yes
Employees Worked With
Reyes Reyes
Nov 14, 2019 -

Joe Myers Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 12, 2019

Everyone was great, but I absolutely loved my salesman Alex. He explained everything so clearly and made me feel so comfortable with my purchase. He really goes above and beyond. More

by Santafegirl33
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 14, 2019 -

Joe Myers Toyota responded

We appreciate you taking the time to leave us a positive review!

November 04, 2019

Excellent Customer Service Tried to give about 5 dealerships my business, and none treated me better than Joe Myers. Would definitely purchase here again. They matched the price More

by Yovani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wileda Stubblefield
Nov 07, 2019 -

Joe Myers Toyota responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

October 28, 2019

EXCELLENT Dealership!! I had a fantastic experience buying this car. Mark was great to deal with. No back and forth with price. Gave in Finance was excellent. More

by Tomd48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Gabe
Oct 29, 2019 -

Joe Myers Toyota responded

At Joe Myers Toyota, our reputation is one of our top priorities. Your positive review is what we are always striving for!

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