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Joe Myers Toyota

Houston, TX

2.0
349 Reviews

19010 Northwest Highway

Houston, TX

77065

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Showing 349 reviews

September 20, 2022

So I am in the market for the 2023 Sequoia. Did my homework and identified the model I wanted going through Toyota's Web site. I then proceeded and submitted a request for a quote from Joe Myer More

by ikayyali
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexander Argueta
Sep 26, 2022 -

Joe Myers Toyota responded

We want to thank you for taking the time to give feedback about your recent experience. Our goal is to deliver a great experience and we missed the mark. Your satisfaction is important to us and we would appreciate the opportunity to learn more about your experience. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

September 17, 2022

Sunni Lewis Assistant Service Manager at Joe Myers Toyota in Houston looked up all my past service records to verify the service I needed. Her integrity, professionalism and efficiency were greatly appreciat More

by Grams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunni Lewis
Sep 19, 2022 -

Joe Myers Toyota responded

Thank you for your positive review!

August 10, 2022

Put a deposit down on a Sienna a few months back. We agreed to a selling price. Once the vehicle arrived, they wanted me to pay 10k over the agreed price. This should be illegal! The salesperson is s More

by Bulls_on_parade
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Saulsberry, Leo Posada
Aug 15, 2022 -

Joe Myers Toyota responded

We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

May 06, 2022

DO NOT BUY YOUR VEHICLE FROM HERE! !!!! Borderline illegal tactics used here and it has shown me I will never buy from a dealership ever again. Agreed on a price given to me with the sa More

by Gotofredhaas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Razek Ahmed
May 11, 2022 -

Joe Myers Toyota responded

We are sorry if you felt pressured to purchase any additional warranties. We never want a customer to feel pressured to buy, but instead empowered with enough knowledge to make the decision that is best for them. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

April 07, 2022

Attention! !! Look for Bama (Michael White), best buying experience ever, no games. If you're heading to Don McGill Toyota right now, you better turn around and More

by danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bama
Apr 11, 2022 -

Joe Myers Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 09, 2022

I am very disappointed in the sales tactics used by this dealership. I was trying to find a Toyota Tundra and advised that this location had one in transit. The dealership called me to tell me that the ve More

by adrihoulton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not recall
Mar 14, 2022 -

Joe Myers Toyota responded

Hello and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please contact Melissa Pulido at 281-664-6050 or MPulido@joemyerstoyota.com and we will do our best to make this better.

February 20, 2022

BUYER BEWARE! Price gouging at this dealership!! Save yourself thousands of dollars and go to a different dealership. They will try and tell you everyone is doing More

by M.Wi.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Feb 23, 2022 -

Joe Myers Toyota responded

Hello, M. We aim for fair, competitive pricing on our vehicles. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. Please contact Melissa Pulido at 281-664-6050 or MPulido@joemyerstoyota.com and we will do our best to make this better.

Feb 23, 2022 -

M.Wi. responded

I find it hard to believe that charging $6,999 for "market value adjustment" is the best deal possible. Several dealerships in the area charge $3,000 or $5,000 for this fee. There are dealerships that do not charge this at all, which is the way it should be. In addition, almost $800 (about twice as much as others) for window tint is ridiculous! So this market value adjustment and mark up on tint is nothing short of a scam and price gouging. I would say "dissatisfied" is down-playing these egregious business practices.

January 28, 2022

Always excellent customer service I have been coming here since 2000 my vehicles are always repaired and maintenance right the first Time Jesse and Tony always do an excellent job. More

by JTM1_2062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sosa
Jan 31, 2022 -

Joe Myers Toyota responded

Thank you for your positive feedback!

January 18, 2022

No longer a 5 rating with our family. Our last experience showed the change in how the service department takes care of their mistakes. Under the hood, the cover was left off and not put back on, the trunk h More

by tmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Teran, Tony Guillory, Emmanuel Felix, Francisco Mendoza
Jan 19, 2022 -

Joe Myers Toyota responded

We take these comments very seriously. It is imperative that we get all of your detailed information. Please contact Adam Boyd at aboyd@joemyerstoyota.com and we will do our best to make this better.

Jan 19, 2022 -

tmn responded

Ms. Pulido has been working with us with all details and pictures. We are awaiting the results of your meeting with Ms. Pulido and Mr. Teran for a possible resolution. Thank you for responding.

Jan 19, 2022 -

tmn responded

Ms. Pulido has kindly assisting with gathering all details and pictures. We are awaiting the results of your meeting with Ms. Pulido and Mr. Teran for a possible resolution. Thank you for responding.

November 22, 2021

This is the WORST dealer service department I’ve ever been to. Plan on giving up a day for an oil change. My first visit was for a complementary reapplication of the protective coating my car came with More

by terry.timm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Whole service department
Nov 29, 2021 -

Joe Myers Toyota responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Adam Boyd at aboyd@joemyerstoyota.com and we will do our best to make this better.

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