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Joe Myers Toyota

Houston, TX

4.8
760 Reviews
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19010 Northwest Highway

Houston, TX

77065

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Showing 760 reviews

August 23, 2025

Professional dealership Long waits. 2.2 hour wait for an oil change- was promised 1 hour Less! Tried 3 times to make an appointment- got voicemail each time😞 I have bought 4 new vehicl More

by howardomaley
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady service person( no name) was courteous & professional …. Not her fault it took an EXTRA hour for an oil change
Aug 23, 2025 -

howardomaley responded

Joe Meyer’s is a convenient dealership. I tried 3 times to call for an oil change appointment - only got voice mail- no return calls. Joey told me it would take over an hour to get my oil changed… it took about 2 1/2 hours … not Joey’s fault! Joey was courteous …even discovered a nail in one of my tires!😀

August 22, 2025

This dealer is a good one,one of the best in costumers services. They always make me feels confident in their hands. More

by aliangonz86
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Javier Santoya Esca
Sep 05, 2025 -

Joe Myers Toyota responded

Thank you for taking the time to share your wonderful experience. We genuinely appreciate your trust in our team and are delighted to know that we consistently provide the level of customer service that makes you feel confident in our care. Your recognition of our commitment to excellence means everything to us. We understand how important it is to feel valued and supported throughout your automotive journey, and we are honored to be one of the dealers you consider among the best for customer service. Your continued confidence in our hands motivates us to maintain the high standards that make every visit a positive experience.

August 19, 2025

Ken Braud has taken care of my trucks and cars for over 12 years. Joe Meyers should recognize his loyalty and hard work. I moved from Houston to Rockport, Texas 4 months ago but will continue to drive 3 ho More

by mitchpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Braud
Aug 28, 2025 -

Joe Myers Toyota responded

We are overjoyed to hear about your incredible loyalty and dedication to our service team. Your commitment to driving three hours from Rockport to continue receiving care for your vehicles truly speaks to the exceptional relationship you have built over more than a decade. The long-standing trust you have placed in our team is deeply meaningful to us. Your recognition of the dedication and hard work you have experienced reflects the values we strive to uphold at Joe Myers Toyota. We understand that moving to a new location can be challenging, and we are honored that you choose to maintain this important relationship despite the distance. Your continued confidence in our service means everything to us.

August 19, 2025

Great experience, they called me when the vehicle with my desired specs was at the lot, pricing was right, and it took 3 phone calls and 15 min in the finance office to close the deal. Josh and the rest of t More

by NA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 28, 2025 -

Joe Myers Toyota responded

Thank you for taking the time to share your wonderful experience. We are delighted to hear that our team provided you with such efficient and personalized service by reaching out when a vehicle matching your specifications arrived on our lot. It sounds like the entire process was smooth and straightforward, from the initial contact through the quick finance office experience. We truly appreciate your kind words about Josh and our team members who worked with you. Knowing that this is your second Toyota purchase with us and that you plan to return for future vehicle needs means everything to us. Your loyalty and trust in our dealership is what drives us to continue delivering exceptional service to every customer who walks through our doors.

August 17, 2025

I have been a loyal customer at Joe Myers service for many years, the main reason is Mr. Johnathan Sosa. Top notch customer care. Professional, caring, trustworthy. More

by ElvaMtz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Johnathan Sosa
Aug 27, 2025 -

Joe Myers Toyota responded

We are thrilled to hear about your wonderful experience with our service team over the years. Your loyalty means the world to us, and we truly appreciate customers like you who take the time to share their positive experiences. It's fantastic to know that you've received exceptional customer care that has been professional, caring, and trustworthy. We're proud to have team members who consistently deliver top-notch service and build lasting relationships with our valued customers. Your feedback reinforces our commitment to providing outstanding service that keeps customers coming back year after year. Thank you for being such a loyal part of the Joe Myers Toyota family.

August 16, 2025

As always, Kyle P was great, listed to my concerns and communicated throughout the entire process. Recommended and explained the maintenance I chose to do. It takes the stress out of getting my car rep More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle P
Aug 27, 2025 -

Joe Myers Toyota responded

We are thrilled to hear about your positive experience with our service team. It sounds like you received exceptional care throughout your maintenance visit, with clear communication and helpful recommendations that made the process stress-free. We're delighted that you found our team member to be knowledgeable and attentive to your concerns, taking the time to explain each step of the process. Your comments about our competitive pricing and top-quality service mean so much to us at Joe Myers Toyota. We appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with excellent automotive care.

August 15, 2025

Excellent. Michael Carter was very good and gave great customer service. He answered all my questions. More

by Gracie
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Carver
Aug 20, 2025 -

Joe Myers Toyota responded

We are pleased to hear about your excellent experience. Your positive feedback about receiving great customer service and having all your questions answered thoroughly means so much to our team. We take pride in ensuring every customer feels valued and well-informed throughout their visit. Thank you for taking the time to share your wonderful experience with us.

August 15, 2025

Excellent service from the moment I arrived at the dealership. I would like to thank Mr. Noé Castanon for his kindness, hard work, and efficiency. 100% recommended. More

by Ruben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Castanon
Aug 20, 2025 -

Joe Myers Toyota responded

We are overjoyed to hear about your wonderful experience. It means so much to us that you received outstanding service from the moment you walked through our doors. Your kind words about the dedication, professionalism, and helpful approach you experienced truly make our day. We take great pride in providing efficient and caring service to each of our valued customers. Thank you for taking the time to share your positive experience and for your strong recommendation. We look forward to serving you again in the future.

August 15, 2025

I purchased a used Mercedes from Stacy. He made it a very quick and easy process and had a fellow employee that owns a Mercedes to help explain all of the features. I would highly recommend More

by deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy, and a young gentleman that is not in sales but owns a Mercedes. Cannot remember his name.
Aug 20, 2025 -

Joe Myers Toyota responded

We are ecstatic to hear about your wonderful experience purchasing your Mercedes with us. It sounds like the process was smooth and efficient, which is exactly what we strive for with every customer. We're especially pleased that we could connect you with a team member who has personal experience with Mercedes vehicles to help you understand all the features - that kind of personalized attention makes all the difference. Thank you for taking the time to share your positive experience and for recommending Joe Myers Toyota to others. We truly appreciate your business and are thrilled that you're happy with your purchase.

August 14, 2025

Customer service is always great and my truck ia always ready when they say it will be ready.Dillion and all the service reps are always inform me of what's going on with my truck. More

by Bowhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion
Aug 20, 2025 -

Joe Myers Toyota responded

Thank you for your wonderful feedback! We are delighted to hear that our customer service consistently meets your expectations and that your vehicle is always completed on schedule. It means so much to know that our service team keeps you well-informed throughout the entire process with your truck. Your trust is truly valued, and we look forward to continuing to provide you with the reliable and communicative service experience you have come to expect.

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