Joe Myers Toyota
Houston, TX
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bought my first car(01 bmw 325i)from Neal Asaad in 2002, traded that in and bought another car(2007 toyota camry) from neal in 2007, went back in 2008 and bought yaris for my wife...now i'm looking to trade traded that in and bought another car(2007 toyota camry) from neal in 2007, went back in 2008 and bought yaris for my wife...now i'm looking to trade in my camry and guees where i'm going... to Neal!! first class customer service will always bring a customer like me back to Neal @ joe myers toyota!! More
DO NOT BUY HERE IF YOU ARE A FIRST TIME BUYER! We came to this dealership looking for a good deal, but left unsatisfied with the transaction. Let me clarify, we DID end up purchasing a car here, but the expe this dealership looking for a good deal, but left unsatisfied with the transaction. Let me clarify, we DID end up purchasing a car here, but the experience was nothing like any of my previous ones. The only reason why we ended up purchasing was because we needed a car right away and did not have much time to research. You are going to get the typical run around, they'll start you up REALLY HIGH and will lie to your face as to what they can and can't do. I think I would know what is and what is not doable since this is my third vehicle purchase in 4 years(the other two were brand new though). Overall review, of transaction and delealership: unorganized and unsatisfying. If you are not familiar with dealing with dealerships, DO NOT COME HERE, you will not get a the pleasant satisfaction of your first purchase. Oh by the way, their website is not updated regularly (I was told this by the internet sales guy). Do not be surprised if you go looking for a car that perhaps was never there. More
Just bought my 4th vechile from them (2 for me, 2 for my sister) and still no regrets! Every vehicle I have got from them has been in a fair price range (with only a little haggling), and of good quality. sister) and still no regrets! Every vehicle I have got from them has been in a fair price range (with only a little haggling), and of good quality. And any time I did have a problem after I got my new (used) car home they were quick to reslove it. More
Let me start out with my new car story. Bought my car around the time the government was issuing discounts for cash for clunkers. New car salesman, Alex, was very helpful, kind, and informative, and we w around the time the government was issuing discounts for cash for clunkers. New car salesman, Alex, was very helpful, kind, and informative, and we were able to work out a deal on a new car. However, I felt bad a few months later when I learned that car was one of many that could have had a fatal defect. This is no fault of the dealer I think, but more a fault of the company. Something I will definitely consider when buying my next new car. Overall, the new car experience went as smoothly and comfortably as possible, even though it took extra effort on our part to get the cash for clunkers info lined up right. Service -- service experience since then has been really good. Usually I deal with Tony in the service department. The guys down there tend to take really good care of their customers. Price for service could be better in some areas, but overall this was acceptable. My car is still running very well, and I have only had to perform routine maintenance -- @25000 miles. Later, I was shopping for a used car listing for my Fiance. On their website it was listed, and I called ahead to verify that it was in stock. Upon arriving, I had to wait 15 minutes, talking to some of the other salesmen, who weren't all that bad while waiting for my own contact to materialize...looking back, I wish I had dealt with them. My salesman finally showed up. Apparently he doesn't work in the used car building? Very confusing. But whatever. He informs me that the someone had taken the car I was looking for on mechanical leave for the day (arranged for them to bring it to their own mechanic), and had it basically for the entire day. I was upset, since I had called to make sure it was in stock already, but I didn't show it much. The manager came over and assisted the salesman in asking me questions about my price range and what kind of model cars I am looking for. I gave them about 3 or 4 models of cars, and begrudgingly, my price range. They were very prying and intent on getting the information. I generally don't like to tell a dealer what I'm willing to pay up to, but I figured in this case, it might help them search for a car faster. Unfortunately, they did not have any of the models of cars I was asking for in stock. I wanted to just say good day, but they insisted on showing me a hyundai and mercury that were not on my list. Both had terrible drive, and I could tell from looking at them that they would need some sort of mechanical repair within the next 20k miles. I told him I was not truly interested, but I would tell my fiance about the cars. What a waste of my evening. I think they intentionally did not tell me the car I had originally come for was on leave, just to bring me in and get me interested in something else. Throughout the entire process the used car salesman seemed uninterested in me or my opinions. The manager did the best he could to help find another offering, but they both were pushy and intolerant of my purchasing constraints. Also, their prices generally are very high, used or new. I'm thinking without the cash for clunkers I might not have even bought my own car here. Service I still think is great though, and think I may continue going here for the service. More
In Houston broken down, called and spoke to Brian in Service-he was the most rude and condescending person I have ever spoken with. Advised me to arrange my own tow to his shop and gave me a number to c Service-he was the most rude and condescending person I have ever spoken with. Advised me to arrange my own tow to his shop and gave me a number to call. After 2 hours and no wrecker I called back and he became very beligerent saying it must be my fault and that he had NEVER had this happen before.....seriously? Call ended with me telling him I would rather push my car home than take it to his shop. Wrecker driver showed up about then and hooked me up with another shop (FRED HAAS) that seems to care what it's customers think and remembers that they are the ones paying the bills. The service writer was prompt and courteous in answering ALL my questions and making sure she was thorough in her job. WHATEVER YOU DO if you need to go to a dealer....AVOID AVOID AVOID JOE MYERS and especially the service writer BRIAN. INSTEAD of having a job as a service writer, Brian needs to be promoted.............TO CUSTOMER. What a joke!!! More
Maybe the best dealership experience I've ever had! After a very bad experience with the Toyota dealership in my hometown (College Station) I drove to Houston and planned on spending the day by going t After a very bad experience with the Toyota dealership in my hometown (College Station) I drove to Houston and planned on spending the day by going to all the Toyota dealerships in town and "playing the game" of buying a new car. Joe myers was the first dealership I went to, they had the Prius I was looking for. They gave me a fair price on the new car and blue book trade in value for my trade in. 2 hours after arriving in Houston I was headed home in my new Prius. It seemed too easy. I am very pleased with the people and the experience at Joe Myers. More
I spent 6 weeks researching the many starter cars available for my daughter's first car. We narrowed the search to 5 different manufacturers based on features, safety and design. We decided to view e available for my daughter's first car. We narrowed the search to 5 different manufacturers based on features, safety and design. We decided to view each car and narrow our selection to 2 finalists and then test drive each car. In the end, it was a hard decision as I wanted to consider my daughter's input, but also needed to hold on to most of the final decision due to a parent's experience and maturity. I was pleasantly surprised that both parents and our daughter chose the same car in the end. Funny enough, it came down to the same reasons for us all,,,,,the Dealership!!! Each time we entered Joe Meyers Toyota, the Sales Rep and the Sales Manager quickly greeted us and remembered our names. They were professional, understood their product and made Service and Financing personnel available as needed. There was no pressure, no beating down the competition w/ false claims and always pleasant and professional. I highly recommend this dealership and their personnel. I plan to return in 18 months to shop for my son's first vehicle. Thanks and keep up the great work!! More
I called Joemyers Toyota checking on the availability for a BMW 750LI, and one of the internet guys name khalil jawad answered and said he is one of the internet sales manager and he will be more than gald t a BMW 750LI, and one of the internet guys name khalil jawad answered and said he is one of the internet sales manager and he will be more than gald to assist me with this purchase. so i setup an appointment with him to see this vehicle and he gave me his derict number and told me as soon as i arrived to give him a call so he can have the car ready to be looked at. I came and he showed me the car and all the bells and wissels and his knowledge about BMW was outstanding and more than i was expected from a Toyota sale person, i was very please with his treatment and i told him that i still have to go to 2 different dealerships that has similar vehicles with cheaper prices. So he insisted to know the location on those vehicles so he can look them up online and do a little comparison. so he was right and showed me that the car he was selling me has less miles, way more options and 1 owner verses the others... This guy (khalil) is the best i ever dealt with and i recommand all to go to see him and specially when it comes to product knowledge for BWM'S. Great people all over and great costumer service. Thanks Khalil for your help and we will do business again. More
I was looking for a low priced used car for my son in college and had gotten the runaround earlier from another dealership. These jerks had wasted most of my day so I was in a foul mood. I called Joe Mye college and had gotten the runaround earlier from another dealership. These jerks had wasted most of my day so I was in a foul mood. I called Joe Myers Toyota regarding a specific used vehicle I'd seen on the internet. I told them that I wasn't coming in unless that car was sitting on the lot and he (the salesman) was personally standing next to it. He said he would check and call me right back. He called back and said that car had been sold, asked my price range and type of car I was looking for, and ran through several others on the lot. Since I was open to other vehicles, I listened, made note of one I liked, said I would look into it and get back to him. I did end up finding one on their lot that I liked and bought it. Bottom line, if you need a cheap (under $7K) used car and don't mind cars that aren't showroom perfect, they have a pretty good selection. Do your research ahead of time, and ask for Khalil in internet sales. He's honest and will help you get into a decent cheap car. More
Went to dealer last day of July and they where super bus, and Bruce still gave me his undivided attention. I didn't end up buying a car because of my time frame but was treated with nothing but respect. I w and Bruce still gave me his undivided attention. I didn't end up buying a car because of my time frame but was treated with nothing but respect. I will buy my next car from them when the time is right. More