Joe Myers Toyota

DO NOT BUY HERE IF YOU ARE A FIRST TIME BUYER! We came to this dealership looking for a good deal, but left unsatisfied with the transaction. Let me clarify, we DID end up purchasing a car here, but the expe this dealership looking for a good deal, but left unsatisfied with the transaction. Let me clarify, we DID end up purchasing a car here, but the experience was nothing like any of my previous ones. The only reason why we ended up purchasing was because we needed a car right away and did not have much time to research. You are going to get the typical run around, they'll start you up REALLY HIGH and will lie to your face as to what they can and can't do. I think I would know what is and what is not doable since this is my third vehicle purchase in 4 years(the other two were brand new though). Overall review, of transaction and delealership: unorganized and unsatisfying. If you are not familiar with dealing with dealerships, DO NOT COME HERE, you will not get a the pleasant satisfaction of your first purchase. Oh by the way, their website is not updated regularly (I was told this by the internet sales guy). Do not be surprised if you go looking for a car that perhaps was never there. More

Just bought my 4th vechile from them (2 for me, 2 for my sister) and still no regrets! Every vehicle I have got from them has been in a fair price range (with only a little haggling), and of good quality. sister) and still no regrets! Every vehicle I have got from them has been in a fair price range (with only a little haggling), and of good quality. And any time I did have a problem after I got my new (used) car home they were quick to reslove it. More

Let me start out with my new car story. Bought my car around the time the government was issuing discounts for cash for clunkers. New car salesman, Alex, was very helpful, kind, and informative, and we w around the time the government was issuing discounts for cash for clunkers. New car salesman, Alex, was very helpful, kind, and informative, and we were able to work out a deal on a new car. However, I felt bad a few months later when I learned that car was one of many that could have had a fatal defect. This is no fault of the dealer I think, but more a fault of the company. Something I will definitely consider when buying my next new car. Overall, the new car experience went as smoothly and comfortably as possible, even though it took extra effort on our part to get the cash for clunkers info lined up right. Service -- service experience since then has been really good. Usually I deal with Tony in the service department. The guys down there tend to take really good care of their customers. Price for service could be better in some areas, but overall this was acceptable. My car is still running very well, and I have only had to perform routine maintenance -- @25000 miles. Later, I was shopping for a used car listing for my Fiance. On their website it was listed, and I called ahead to verify that it was in stock. Upon arriving, I had to wait 15 minutes, talking to some of the other salesmen, who weren't all that bad while waiting for my own contact to materialize...looking back, I wish I had dealt with them. My salesman finally showed up. Apparently he doesn't work in the used car building? Very confusing. But whatever. He informs me that the someone had taken the car I was looking for on mechanical leave for the day (arranged for them to bring it to their own mechanic), and had it basically for the entire day. I was upset, since I had called to make sure it was in stock already, but I didn't show it much. The manager came over and assisted the salesman in asking me questions about my price range and what kind of model cars I am looking for. I gave them about 3 or 4 models of cars, and begrudgingly, my price range. They were very prying and intent on getting the information. I generally don't like to tell a dealer what I'm willing to pay up to, but I figured in this case, it might help them search for a car faster. Unfortunately, they did not have any of the models of cars I was asking for in stock. I wanted to just say good day, but they insisted on showing me a hyundai and mercury that were not on my list. Both had terrible drive, and I could tell from looking at them that they would need some sort of mechanical repair within the next 20k miles. I told him I was not truly interested, but I would tell my fiance about the cars. What a waste of my evening. I think they intentionally did not tell me the car I had originally come for was on leave, just to bring me in and get me interested in something else. Throughout the entire process the used car salesman seemed uninterested in me or my opinions. The manager did the best he could to help find another offering, but they both were pushy and intolerant of my purchasing constraints. Also, their prices generally are very high, used or new. I'm thinking without the cash for clunkers I might not have even bought my own car here. Service I still think is great though, and think I may continue going here for the service. More

In Houston broken down, called and spoke to Brian in Service-he was the most rude and condescending person I have ever spoken with. Advised me to arrange my own tow to his shop and gave me a number to c Service-he was the most rude and condescending person I have ever spoken with. Advised me to arrange my own tow to his shop and gave me a number to call. After 2 hours and no wrecker I called back and he became very beligerent saying it must be my fault and that he had NEVER had this happen before.....seriously? Call ended with me telling him I would rather push my car home than take it to his shop. Wrecker driver showed up about then and hooked me up with another shop (FRED HAAS) that seems to care what it's customers think and remembers that they are the ones paying the bills. The service writer was prompt and courteous in answering ALL my questions and making sure she was thorough in her job. WHATEVER YOU DO if you need to go to a dealer....AVOID AVOID AVOID JOE MYERS and especially the service writer BRIAN. INSTEAD of having a job as a service writer, Brian needs to be promoted.............TO CUSTOMER. What a joke!!! More

Maybe the best dealership experience I've ever had! After a very bad experience with the Toyota dealership in my hometown (College Station) I drove to Houston and planned on spending the day by going t After a very bad experience with the Toyota dealership in my hometown (College Station) I drove to Houston and planned on spending the day by going to all the Toyota dealerships in town and "playing the game" of buying a new car. Joe myers was the first dealership I went to, they had the Prius I was looking for. They gave me a fair price on the new car and blue book trade in value for my trade in. 2 hours after arriving in Houston I was headed home in my new Prius. It seemed too easy. I am very pleased with the people and the experience at Joe Myers. More

I spent 6 weeks researching the many starter cars available for my daughter's first car. We narrowed the search to 5 different manufacturers based on features, safety and design. We decided to view e available for my daughter's first car. We narrowed the search to 5 different manufacturers based on features, safety and design. We decided to view each car and narrow our selection to 2 finalists and then test drive each car. In the end, it was a hard decision as I wanted to consider my daughter's input, but also needed to hold on to most of the final decision due to a parent's experience and maturity. I was pleasantly surprised that both parents and our daughter chose the same car in the end. Funny enough, it came down to the same reasons for us all,,,,,the Dealership!!! Each time we entered Joe Meyers Toyota, the Sales Rep and the Sales Manager quickly greeted us and remembered our names. They were professional, understood their product and made Service and Financing personnel available as needed. There was no pressure, no beating down the competition w/ false claims and always pleasant and professional. I highly recommend this dealership and their personnel. I plan to return in 18 months to shop for my son's first vehicle. Thanks and keep up the great work!! More

I called Joemyers Toyota checking on the availability for a BMW 750LI, and one of the internet guys name khalil jawad answered and said he is one of the internet sales manager and he will be more than gald t a BMW 750LI, and one of the internet guys name khalil jawad answered and said he is one of the internet sales manager and he will be more than gald to assist me with this purchase. so i setup an appointment with him to see this vehicle and he gave me his derict number and told me as soon as i arrived to give him a call so he can have the car ready to be looked at. I came and he showed me the car and all the bells and wissels and his knowledge about BMW was outstanding and more than i was expected from a Toyota sale person, i was very please with his treatment and i told him that i still have to go to 2 different dealerships that has similar vehicles with cheaper prices. So he insisted to know the location on those vehicles so he can look them up online and do a little comparison. so he was right and showed me that the car he was selling me has less miles, way more options and 1 owner verses the others... This guy (khalil) is the best i ever dealt with and i recommand all to go to see him and specially when it comes to product knowledge for BWM'S. Great people all over and great costumer service. Thanks Khalil for your help and we will do business again. More

I was looking for a low priced used car for my son in college and had gotten the runaround earlier from another dealership. These jerks had wasted most of my day so I was in a foul mood. I called Joe Mye college and had gotten the runaround earlier from another dealership. These jerks had wasted most of my day so I was in a foul mood. I called Joe Myers Toyota regarding a specific used vehicle I'd seen on the internet. I told them that I wasn't coming in unless that car was sitting on the lot and he (the salesman) was personally standing next to it. He said he would check and call me right back. He called back and said that car had been sold, asked my price range and type of car I was looking for, and ran through several others on the lot. Since I was open to other vehicles, I listened, made note of one I liked, said I would look into it and get back to him. I did end up finding one on their lot that I liked and bought it. Bottom line, if you need a cheap (under $7K) used car and don't mind cars that aren't showroom perfect, they have a pretty good selection. Do your research ahead of time, and ask for Khalil in internet sales. He's honest and will help you get into a decent cheap car. More

Went to dealer last day of July and they where super bus, and Bruce still gave me his undivided attention. I didn't end up buying a car because of my time frame but was treated with nothing but respect. I w and Bruce still gave me his undivided attention. I didn't end up buying a car because of my time frame but was treated with nothing but respect. I will buy my next car from them when the time is right. More

Had to buy my daughter a car so she could get around town. She investigated cars on line and found one at Joe Meyers which would suit her needs and not be overly expensive to me. She called ahead of t town. She investigated cars on line and found one at Joe Meyers which would suit her needs and not be overly expensive to me. She called ahead of time to see if the car was still available and was told yes so we went to the dealership. Upon arriving, as soon as we got out of the car, David approached and took us inside to see what we needed. As he was a fairly new employee, Martin (not really sure that was his name but my daughter thinks yes) came over to help as well. Their friendliness was never a question. We enjoyed talking with them but we do feel they lied to us about the car. When we went outside to look at the available cars, David showed us several cars that weren't on our "approved" list. That's ok because that's salesmen doing their thing. We stuck to our list and ended up with only a couple of cars we wanted to see which included the researched one. I commented to Martin that I had never gotten out of a car dealership in less than 4 hours. He said we would make it out in under 2 1/2 but we didn't, was closer to 3 1/2. Partly because it took them so long to present the car and we think it was because there were issues with the car (the brake light - see my daughter's review). Even that would have been ok as we agreed to buy the car "as is" but we asked specific questions on the car and were assured each time we asked that this problem or that problem had been taken care of on this particular car. We asked these questions before we signed the paperwork, after we signed the paperwork and finally as we were about to get in the car and drive it away. Why did we ask the same thing over and over again? I think because it is a used car and "as is" meant we were accepting it with potential problems but we were trying to cover all bases and make sure we weren't getting problems that supposedly had been solved. Turns out this gave both of the men a chance to lie to us three times. No, excuse me, only two times. The first time we asked, they told us they would check the fluid levels and make sure they were filled and also check the air in the tires and also lubricate the back door and the driver's side door and this would all be done while we were doing the paperwork. The car actually sat in the lot until we had finished the paperwork before they took it to the garage. This was when they should have done all the fluids check and lubrication but obviously they just washed the paint off the car and that was it. The next time we asked about the fluid levels and lubrication was when we were lied to and they said everything had been taken care of. And we asked one more time and were again told that everything was filled, the door lubricated and the car washed. We still had to get David to take off some signage with the car so the car went back into the garage one more time and gave them one more chance to fix the questions we had raised but they didn't. When we finally drove away, we had negotiated a price based on the internet price which we would not have gotten had we not known it in advance. Their "walk in" price was $1000 more than the internet. There were also two cracks in the windshield which were covered by the "For Sale" paint job. Seems like a bit of a deliberate cover up but I think that because of the other things they lied about. They washed the car before we took it so the For Sale paint was gone but by then, we had ownership so we get the cracks. Next time we will look "under" all the paint as well. next time we will get out the manual also and check what it says about fluids and levels. They did have a CarFax but that didn't cover the small items that should have been fixed before selling a car, I feel. All these items were small but it meant chasing around town for my daughter trying to find out what was wrong and how to fix it. She should not have had to do this immediately after buying a car when we had asked about these items. There was a big problem with the brake light which you will see if you read her review so I didn't cover it. "As Is" when you buy a car is fine but we should have been much more vigilant and will be in the future when we buy a car from a different dealership because we won't go back there. More