Joe Myers Toyota

Salesman and manager attempted to bully/intimidate me into buying car. 1st - told me they had a car in stock over the phone. When I arrived, instead showed car I didn't ask to see. 2nd - didnt actually h into buying car. 1st - told me they had a car in stock over the phone. When I arrived, instead showed car I didn't ask to see. 2nd - didnt actually have car I asked for. 3rd- tried to trick me into buying car by avoiding questions about price and simply asked "is this the car you want to own". 4th - After i said depends on price, very aggressive and rude manager came in, tried to force a deposit on a car I didn't agree to. I couldn't run away fast enough. When I said politely said no, manager stomped off without further acknowledgment. Would have considered purchasing had the service not been so hostile. Bought same car at Sterling Mccall Toyota instead, for a higher price (almost 1000 dollar difference), just to avoid interacting with these bullies. More

I went to Joe Meyers several times and I found that their customer service is the best. My brother brought his car here and recommended it to me and I am pleased by the way they do their job. Brian updated customer service is the best. My brother brought his car here and recommended it to me and I am pleased by the way they do their job. Brian updated me on everything that was going on so i wont have call in to check. He was kind enough to give me different options so that I can get a car I wanted. Even though, i didnt get the exact one i came there for in the first place. I went back and while Brian was occupied, Cesar didn't hesitate to help me. 2 hours and 30 minutes later, i got a great car with a great price. Brian and Cesar were giving me the best attention and great customer service. All the staff there were also very friendly. I would definitely recommend this place and especially these salesmen! More

The third car that we have bought from Joe Myers in the past year and now we get the run around with the service department when the car wont start for the third time in a month. The business ethics of th past year and now we get the run around with the service department when the car wont start for the third time in a month. The business ethics of this dealership leave much to be desired. The car has been in the shop twice already for the same problem and now my daughter is stranded on her first day back at school. More

Never buy a used or new car from this company. I was lied to from the beginning of the purchase of my used vechical and now it needs costly repairs. The ac just went out and I recently bought this vechical. to from the beginning of the purchase of my used vechical and now it needs costly repairs. The ac just went out and I recently bought this vechical. When I called them about this They made me feel that I was going to have to pay for this repair and I am not willing to do that at all. Also on the car fax it stated the breaks and belts were replaced, however they are sqeaking badly indicating that they were not. I am not paying to fix any of these repairs. Also when I saw the vechical online it stated it hat 70,812 miles and it actually had 10,000 more miles 80,712. I feel I brought the car back questioning about the breaks and me and the sales me went on a test drive again and the breaks did not sqeak at that time and did not even offer to have the service department to look at it. His name was Willam Lomax. Never do business with this company they will rip you off! More

HORRIBLE HORRIBLE DEALERSHIP. I went in looking for a new vehicle got thrown all around the place and spent hours on hours waiting. No one informed me of anything! I was just sitting there waiting with no di vehicle got thrown all around the place and spent hours on hours waiting. No one informed me of anything! I was just sitting there waiting with no direction. I ended up buying a vehicle but it still had to go into the garage. So I was given a loaner for the time being. Two days went but and there was absolutely no word from Emerico. So I called him and couldn't get ahold of him all day. I finally got ahold of him at the end of the day and he said they had to get parts for the vehicle and they ordered the wrong ones. So it would be another day the next day I went back to get my car. After an hour of Houston traffic I got to the dealership and had to wait for him to get done screwing someone else over. Then I was informed the car is not done it had just been detailed but still has to go trough the garage. Needless to say two more days went by without a word!!! Horrible customer service they get paid a commission for the sale why wouldn't you want to keep the customer informed and happy. Well I finally have the car and the check engine light is already on and I just picked it up 3 days ago! STAY AWAY FROM THIS DEALERSHIP!!! Save yourself the headache I promise you will have a better experience elsewhere! More

This dealer ship sucks...The VP general Managing Partner is no help and is a liar. the Customer service man James is the same. The service department can't work on vehicles they sell and they sell extended is no help and is a liar. the Customer service man James is the same. The service department can't work on vehicles they sell and they sell extended warranties knowing they will be voided when you come in for service. Sells car with out proper emissions and then deny it . Over all just a bunch of Lying xxxxxxxx. More

This is a horrible dealership. I was led around in circles here. I had the absolute worst experience of my life and a bunch of empty promises. I can not believe these people are still in business!! If circles here. I had the absolute worst experience of my life and a bunch of empty promises. I can not believe these people are still in business!! If you can stay away from here. You will just be talked into a vehicle you do not like!! And you will be stuck paying for a vehicle you do not even want to own. They are shady sales guys and just out there for themselves no price breaks and xxxxty down payments, that's how they make their money! More

Terrible experience with this dealership trying to get work done on a vehicle that was purchased from it with additional coverage policies. I bought the Highlander new with a policy that was to cover door work done on a vehicle that was purchased from it with additional coverage policies. I bought the Highlander new with a policy that was to cover door dings and scratches. The dealership refuses to do any work, now claims I have to contact some other company directly (and they keep sending me to the wrong company), and claims that scratches are not covered. Know that extended warranties are a waste and that Joe Myers does not stand behind products it sells. And, it took 30 minutes to find all of this out because of being transferred from one department to the next. They hang up on you or rudely transfer you without understanding what you just told them. Same with Victor--telling me to call someone I just told him directed me to call the dealership. Never again with Joe Myers, and maybe never again with Toyota. More

Sorry i ever stepped foot on their lot. Bought a very clean used car that turned out to be a lemon. Day i made my first payment i returned and left with a tiny ford ranger 10k in debt and 5k less cash f clean used car that turned out to be a lemon. Day i made my first payment i returned and left with a tiny ford ranger 10k in debt and 5k less cash for a 6k truck. They should have refunded full price. The story goes on. If i had time id speak with a lawyer. Dont go here. More

It was time to trade in my ten year old toyota and get something newer. in the past i've only bought new toyota cars because as the saying goes, i didn't want to buy other peoples problems. since i could something newer. in the past i've only bought new toyota cars because as the saying goes, i didn't want to buy other peoples problems. since i couldn't afford a new car i started to look at used cars. ideally i wanted something that still had some of the original factory warranty left on it. but after internet research and two days of shopping around i ended up choosing a car that did not have a factory warranty just because it was too clean and too good of a used car to pass up; also, it was a toyota that was serviced through joe myers, and if a problem does come up, the car does have a 3 month or 3,000 mile dealership warranty through MPP. those two things gave me great peace of mind. overall i am happy with joe myers toyota and this was my 3rd purchase there. the salesman i worked with was mature, knowledgeable and professional, and unlike extremely young salesmen, he did not play games. I would like to add that all of the used car sales people at joe myers were helpful and courteous but i've decided to work only with Neal and Sam Giannola. They are strait shooters and will find the right car for you. I recommend them. More