Joe Myers Toyota
Houston, TX
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I had a great experience thru & thru. I bought a 1992 Toyota Camry with low mileage, for a 1st car for my son, who is now working the over night shift. I received exceptional customer service, in used c Toyota Camry with low mileage, for a 1st car for my son, who is now working the over night shift. I received exceptional customer service, in used cars, all the way thru to the service department.. There were a few things the 1992 Toyota camry needed and Joe Myers service took good care of me and the car. I paid cash for my car. I was highly impressed with the service dept. I called in on a Monday at 6:45 a.m to see if they were open yet, & a service advisor answered the phone. Excellent customer service. Everyone treated me really nice. Made me feel like I was the only customer. Anyone who answered the phone in service, was very professional. It was a great dealership experience. I had been looking for a used car for a while, & went to other dealers, but Joe Myers gave me the best service. My sales person gave me undivided attention. when I took my car to the service drive, for a few things to be done, I even had the wonderful opportunity to meet Jerry Rocco, who does the Toyota commercials with his daughter. I love the commercial. It is so personable. He is really that personable in real life, very nice person. really eager to help me. So I had a great experience at Joe Myers, when I am ready to buy a new vehicle, I will definitely go back to Joe Myers. The entire dealership was so nice to me. I guess I am just not use to be treated so nice. So thanks Joe Myers Toyota (Jersey Village ) for great customer service I can depend on & rely on, for years to come. A loyal customer to now & to be, Beth L. hodges/ Proud owner of my 1992 Toyota blue cute Camry. More
Went in to look at a Mini Cooper and came out buying one. The buying experience was great, but the service part sucks!!! I just hope that the dealership gives Lomax and Stacy recognition. I wrote about yo The buying experience was great, but the service part sucks!!! I just hope that the dealership gives Lomax and Stacy recognition. I wrote about your service team already. They need learn that they are the worst group of people ever!! More
We took the car in for service, and found out that there was going to need to be a transmission fix. I waited for my car for over a week to be fixed!! The service manager never got back to us and never re was going to need to be a transmission fix. I waited for my car for over a week to be fixed!! The service manager never got back to us and never returned calls. We bought the car on July 20th, and only drove the car for a week. It has been in and out of the shop. More
The worst service treatment i ever had at Joe Myers .... un professional service manager’s attitude and unprofessional service techs … they scratch my front wheel badly on my new Tacoma and don’t even have un professional service manager’s attitude and unprofessional service techs … they scratch my front wheel badly on my new Tacoma and don’t even have a curtsy to replace it and call the cops to stay out of the property…. I don’t understand how they got service excellence award …. Make sure they don’t screwed up your car … More
I did purchase nor than 10 car in the last 15 years from different dealers in Houston. My experience this time was amazing and exceed all my expectation . Adam Bekkali was and amazing sales person went far different dealers in Houston. My experience this time was amazing and exceed all my expectation . Adam Bekkali was and amazing sales person went far and beyond just selling a car he followed me home and show me everything about my car. I was speechless about his attitude and specially I was there till after 9 pm. Adam Bekkali did show me that there is some people who care about the person not only just a sale. definitely I will recommend adam as sale person to all my friends . God bless you Adam Bekkali. More
Munoz: Have dealt with lot of used dealerships over the years. Joe Meyers Toyota is by far the best in price service and selection. So go check them out everyone that is looking far a nice used ride with l years. Joe Meyers Toyota is by far the best in price service and selection. So go check them out everyone that is looking far a nice used ride with low miles and good condition and Mr Pat Reed with Joe Meyers Toyota at 19010 North West Fry Jersey village, Houston Tx. Thanks again Joe Meyers Toyota, The MUNOZ family sends our appreciation. More
The customer service at this dealership was well below average. I went in to try and purchase a new Toyota and trade in my Dodge. The online salesman did not call me back to let me know any of the detai average. I went in to try and purchase a new Toyota and trade in my Dodge. The online salesman did not call me back to let me know any of the details (this was after I had gone to the dealership, in person). I eventually had to call him back, 3 days later. I finally heard from him on the third day, and then, he couldn't give me any details. He said that he needed some other information from me (mind you, I had already asked him if he needed any paperwork from me before I came the first time). I waited another 2 days, and still no return phone call with any information. I go to the dealership Saturday morning, and the salesman was working with a customer. He took me over to the used lot and asked the used car manager to work with us. This is where the real drama began! This salesman acted like he didn't want to help us. He was very rude from the beginning. We walked outside to look at vehicles, and he went in the opposite direction. We didn't even see him for 15 minutes. When we did finally see him again, another salesman was already helping us (this salesman was great). The used car sales manager then blurted out some rude comments to us and walked away, while waving his hand at us in disgust. I will never go back here or recommend them to anyon; and I didn't buy a car from them either! More
The dealership had a huge selection of used and new vehicles. I was able to browse the inventory without being hassled or pressured. Got really good value for my trade-in and left with a low-mileage vehicles. I was able to browse the inventory without being hassled or pressured. Got really good value for my trade-in and left with a low-mileage Highlander. Definitely will be purchasing my next vehicle from Joe Myers Toyota as well, they have a life-long customer. More
Terrible service!! We went there to trade in a vehicle and get a Toyota tundra and we received no service! There were salesman sitting on the steps talking to each other and not helping us! and get a Toyota tundra and we received no service! There were salesman sitting on the steps talking to each other and not helping us! More
Sale lost because of disrespect and management follow up.I purchased 2 cars prior to this incident. I guess it is what is.you need to take care of potential customers up.I purchased 2 cars prior to this incident. I guess it is what is.you need to take care of potential customers More