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Joe Myers Toyota

Houston, TX

2.0
349 Reviews

19010 Northwest Highway

Houston, TX

77065

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Showing 349 reviews

February 26, 2024

Dealer was wonderful help, professional and worked with all my needs… JP was very specific with the details on the vehicle. Roel with financial was awesome outstanding… More

by jbena2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roel with finance PJ with sales
Feb 27, 2024 -

Joe Myers Toyota responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

September 10, 2023

Everything was fine I pay 57500 in cash and they couldn’t offer a gift new car was missing floor mat they could have offer them or something More

by frazasghar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kenneth hutchings, Nikki Van Doran, Daniel Flores
Sep 12, 2023 -

Joe Myers Toyota responded

We're genuinely sorry to hear about your unsatisfactory sales experience. Providing excellent customer service is of the utmost importance to us, and we deeply regret any disappointment you've encountered. Your feedback is valuable, as it allows us to address areas where we can improve. We would appreciate the opportunity to learn more about your specific situation. If you're willing, please reach out to us directly so we can gather more details and work towards a solution. Your satisfaction is our priority, and we hope to have the chance to make things right and regain your trust. Thank you for bringing this to our attention. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.

September 10, 2023

Come on folks, don't try to add an additional $3,999 to the price of a Prius and call it addendum. That is pure gouging. More

by wcroswell
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rachel Lane
Sep 12, 2023 -

Joe Myers Toyota responded

We're genuinely sorry to hear about your unsatisfactory sales experience. Providing excellent customer service is of the utmost importance to us, and we deeply regret any disappointment you've encountered. Your feedback is valuable, as it allows us to address areas where we can improve. We would appreciate the opportunity to learn more about your specific situation. If you're willing, please reach out to us directly so we can gather more details and work towards a solution. Your satisfaction is our priority, and we hope to have the chance to make things right and regain your trust. Thank you for bringing this to our attention. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.

August 28, 2023

They didn't actually have the advertised car in stock, but said it was on order. After all of their unnecessary options and add-ons, the price was almost $10,000 more than advertised. There was no way tha More

by jaysigel
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel Flores
Sep 05, 2023 -

Joe Myers Toyota responded

We're genuinely sorry to hear about your unsatisfactory sales experience. Providing excellent customer service is of the utmost importance to us, and we deeply regret any disappointment you've encountered. Your feedback is valuable, as it allows us to address areas where we can improve. We would appreciate the opportunity to learn more about your specific situation. If you're willing, please reach out to us directly so we can gather more details and work towards a solution. Your satisfaction is our priority, and we hope to have the chance to make things right and regain your trust. Thank you for bringing this to our attention. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.

August 20, 2023

My son and I both were looking for new Toyota Corollas. Me a LE and him a hybrid. Our first stop was Joe Myers. I had bought from them two Corollas before. We went in saying we were starting our search More

by mpotter1
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel Flores
Aug 23, 2023 -

Joe Myers Toyota responded

We're truly sorry to hear about your negative experience. Our team aims to provide the best service possible, and it's disappointing to learn that we fell short of your expectations. We take your feedback seriously and will use it as an opportunity to improve our services. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.

July 06, 2023

Worst dealership I have ever been to. They charge significant dealer markups. Very arrogant in their approach. Stay far away from this place. There are a lot of other Toyota dealership More

by mdelucaak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Flores
Jul 13, 2023 -

Joe Myers Toyota responded

we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

May 30, 2023

They gave me a 2018 subaru with a bad fuel pump and blamed it on me after I had it for 4 days. Take it in they give it to me taken apart and instead of fixing anything like the new battery it needed th More

by Manuelrodriguez175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura, Fred English and every one he works with., kenneth hutchings, Nikki Van Doran, Daniel Flores
Jun 07, 2023 -

Joe Myers Toyota responded

we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

May 29, 2023

Went to Joe Myers Toyota in Jersey Village to test drive a RAV4 salesman were immediately trying to sell me the vehicle. I was pressured lied to they took the sticker price off the window and put it in like More

by Mebecrazy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Flores
May 30, 2023 -

Joe Myers Toyota responded

we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

April 24, 2023

the worst place to go buy a car they cheaters liars never go there again More

by jlthibodeaux39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
cory all i know no card a complete fraud
Apr 24, 2023 -

Joe Myers Toyota responded

we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

Apr 24, 2023 -

jlthibodeaux39 responded

i’m not the person you need to suck up you know what u did now the time to make it right is now cuz i’m tell you she will right a review and u think i’m nice boyuhavent seen anything yet u guys know what y’all did to us and now does the world good luck

April 22, 2023

Yes the xxxxxxx Eric Alcee called and emailed 5 times a day every day, sorry but people have to work. When that starts I'm totally turned off. More

by mrbiano67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Alcee
Apr 24, 2023 -

Joe Myers Toyota responded

We apologize for any inconvenience caused by the excessive number of emails you received from our company. Our goal is to provide timely and informative updates to our customers, but it seems that we may have missed the mark in your case. We understand that receiving too many emails can be frustrating, and we want to assure you that we have taken steps to address the issue. We have implemented new measures to ensure that we only send necessary emails and reduce the number of unnecessary ones. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

Apr 24, 2023 -

mrbiano67 responded

The goal wasnt to update but instead to make a commission, so you can tell that xx to someone else. I wont be doing business with your very pushy sales team. And thats why no one wants to give out their number. Enjoy your 1 star review. I wish i couldve left a zero.

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