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Joe Myers Toyota
Houston, TX
350 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 350 reviews
November 06, 2018
Great customer service Im pretty please with the customer service I received.. Kathryn was very helpful and attentive to what I was looking for.. She made my purchase go ver Im pretty please with the customer service I received.. Kathryn was very helpful and attentive to what I was looking for.. She made my purchase go very smooth.. More
by Manuel
Employees Worked With
Kathryn Skinner
November 05, 2018
Good experience Beau Faulk was patient to help us to choose the car and took good care of us. Kevin Nguyen was also very helpful in the finance department. Thanks Beau Faulk was patient to help us to choose the car and took good care of us. Kevin Nguyen was also very helpful in the finance department. Thanks More
by A customer
Employees Worked With
Beau Faulk, Kevin Nguyen
October 30, 2018
Elmer is amazing Elmer was a fantastic Sales rep, helped me get the car and was informative entire way through. Ask for Elmer. He was great. Awesome experience! Really Elmer was a fantastic Sales rep, helped me get the car and was informative entire way through. Ask for Elmer. He was great. Awesome experience! Really make sure you ask for Elmer. More
by Toyotarox
Employees Worked With
Elmer
October 29, 2018
Mr Allen. The GM was great care of my issue I had an issue with my tires I did bought from them. Mr Allen the GM contact me and fix my issue with strong professional customer service. Thank you I had an issue with my tires I did bought from them. Mr Allen the GM contact me and fix my issue with strong professional customer service. Thank you More
by e beshay
Employees Worked With
Mr Allen
October 26, 2018
Great car buying experience I was highly recommended to Joe Myers Toyota and to work with Mr. Kelvin Bean with regard to purchasing a new vehicle. I gave Kelvin Bean with Joe My I was highly recommended to Joe Myers Toyota and to work with Mr. Kelvin Bean with regard to purchasing a new vehicle. I gave Kelvin Bean with Joe Myers Toyota a chance and they were able to locate a vehicle with the options that I was seeking within the price range that I was willing to spend. Everyone seemed to be polite and professional from the new car department to the service department. I dropped off my vehicle at the Joe Myers Service department to have the windows tinted. Laura was polite, professional, and able to get my vehicle serviced the next morning. Thank you! More
by Mr.Whit
Employees Worked With
Kelvin Bean
October 25, 2018
New car purchase They took a very good care of us. Loc Nguyen was my sale. He was very nice and knowledgeable. Overall, Joe Myers Toyota had a great customer service. They took a very good care of us. Loc Nguyen was my sale. He was very nice and knowledgeable. Overall, Joe Myers Toyota had a great customer service. More
by Dennislam
Employees Worked With
Loc Nguyen
October 21, 2018
New Car Purchase My vehicle purchase experience was stress free and very professional. We had the pleasure of working with Kelvin Bean who was highly referred to me f My vehicle purchase experience was stress free and very professional. We had the pleasure of working with Kelvin Bean who was highly referred to me from a co-worker that purchased a vehicle from Mr. Bean about a 2 years ago. I was very satisfied with my car buying experience thanks to Kelvin Bean and the staff at Joe Myers Toyota. Thank you! More
by W..
Employees Worked With
Kelvin Bean
October 09, 2018
Service Department Scam AVOID SERVICE DEPARTMENT! I want to make it very clear that my review is about the service department, NOT THE SALES DEPARTMENT! Bought a new car the AVOID SERVICE DEPARTMENT! I want to make it very clear that my review is about the service department, NOT THE SALES DEPARTMENT! Bought a new car there about 6 months ago. It now has 10K miles and plenty of tread on the tire. Ran over a nail and took it to Joe Myers Service with nail in tire. Went and waited at a table which allowed me to see my vehicle in the service bay. A few guys took the tire of, looked at it and put the tire aside. 45 minutes later, nobody touched or looked at my tire. After my 4 children nearly destroyed the kids area and drove everyone in the waiting area insane, 45 minutes later, I went and looked for my service advisor. He was not there and someone said he was at lunch. I told a cashier that nobody had touched my tire in 45 minutes and she said she would get a manager. A manager walks by me 5 minutes later and looks at the tire and chats with 2 guys in the service bay. He returns and looks around like a lost puppy dog. I got his attention and said that he was most likely looking for me. He tells me that the service advisor went to lunch (Lunch at 3:30pm?) and didn't communicate with anyone like he should have. Then he tells me I need a new tire, assuming I am some idiot that fell off the turnip truck last night. Well, I called his bluff after cursing him gently for the horrible service I received (which is why I always avoided this service department for years. I live 2 miles away from it and I typically drive to Katy, ten miles away for service to avoid this place. I didn't have the luxury of doing that with a nail in a tire and 4 children in then car...not safe). I asked him to put the spare on and get my car pulled around asap. That was the only thing they did right. Took my car to Don McGill Toyota this morning at 9am and was out of there with a plug in the damaged tire at NO CHARGE in 30 minutes. They took the time to explain that it was not bad at all and wasn't even close to needing a new tire. I didn't even tell them about the previous day I spent at Joe Myers Service, but they explained this as a courtesy. Drove out of there with $300 buck in my pocket that Joe Myers Service tried to scam me out of, but I will never get that hour of my life back I could have spent with my children doing something fun. So, for that, Joe Myers Service will NEVER see me again. I'd rather pay $$ to have my car towed so I can avoid these scam artists that have an absolute lack of urgency and care for their customers. Joe Myers Service = Poor Service and probably a waste of money you could save elsewhere where people have higher ethical and moral standards. More
by Marky Mark
Employees Worked With
Stephen
October 09, 2018
Exceptional Professional Service with Integrity- Loc N I shopped different dealerships and found this place to be the best. The sales man Loc Nguyen kindly expressed all my concerns and indentified all o I shopped different dealerships and found this place to be the best. The sales man Loc Nguyen kindly expressed all my concerns and indentified all of my needs. His expert in cars made me feel confidence about my choice of car. I love his honesty of the pros and cons on my selection. Thanks big man! :) More
by Jonpham80
Employees Worked With
Loc Nguyen
October 09, 2018
NEW CAR PURCHASE This was the most relaxed car purchase I have ever made!!! My sales guy Rodney was great!!! He was not pushy and very honest and calm!!!!! Plus, th This was the most relaxed car purchase I have ever made!!! My sales guy Rodney was great!!! He was not pushy and very honest and calm!!!!! Plus, they had the best price for the car i was wanting!!!! More
by Highlander
Employees Worked With
Rodney
