Joe Myers Toyota

If I could give a Zero star, I would. Over the course of 25 years, we bought 3 car from them and the sales teams were always cordial and professional. On our the 3rd purchase 12/2024, Over the course of 25 years, we bought 3 car from them and the sales teams were always cordial and professional. On our the 3rd purchase 12/2024, their Finance team was not honest and out right sleaze ball. After Colt, finance guy, repeatedly try to up sell us Mechanical Protection Plan (MPP) and the price went from $160 to $40 per month for a 8 years or 100000 miles and we rejected the MPP offer 4-5 times. We did not have the contract the same night we bought the car because it was too late in the day. 4 days later we received a contract with and add-on 4K for MPP. We went to see them on the 12/21 and was told that it would take 45 days to undo their mistake or (tried to pull a fast one) on us. 50 days has passed and we have not received the refund to our Toyota financial account; mean while, we are paying 5% on the 4K that they added on. They are not that helpful to resolve their mistake (being caught cheating customer). My recommendation is: Don't walk out of their finance department without a signed contract because they may add more stuffs and stick the financial burden on you via email. You will have to deal with their less than professional finance team. More

I show to service adviser the $99 for 4 wheel alignment but still bills me for $139 and telling me verbally only to get the discount for next service a big disappointment that I’m always go in that place ! but still bills me for $139 and telling me verbally only to get the discount for next service a big disappointment that I’m always go in that place ! More

Do Not Go Here Ever! Worst service department in the city. Claimed the car would take one day. Called me and said the car was ready at the end of day 2. I got a ride up Worst service department in the city. Claimed the car would take one day. Called me and said the car was ready at the end of day 2. I got a ride up there and they said sorry we cannot give you the car due to a vibration. Waste of time! Pathetic service! Just call me when the car is 100% ready. Incompetent technicians and terrible communication. More

I am astounded to see all of the negative reviews on this website for Joe Myers Toyota in Houston. Joe Myers Toyota is by far the best Toyota dealership in the entire Houston area. The people at Joe Myers ar website for Joe Myers Toyota in Houston. Joe Myers Toyota is by far the best Toyota dealership in the entire Houston area. The people at Joe Myers are really the best. I have never had anything close to a bad experience there. From sales to service, everything has been great. I only buy Toyotas because they are so reliable. And the sales and service people at Joe Myers Toyota are some of the nicest and most helpful people I have ever met at a car dealership anywhere. Always a pleasure to be there. More

This Dealership is Horrible! They try to CON Young people into High Interest Rate Loans that are Ridiculous. They try to CON Young people into High Interest Rate Loans that are Ridiculous. More

Great price! Amazing Service! Ask for Edwin in sales he has great customer service and worked hard to get me what I wanted at the price I needed! Amazing Service! Ask for Edwin in sales he has great customer service and worked hard to get me what I wanted at the price I needed! More

How is this dealership part of Berkshire group under warren buffet. Maybe they don't care as long a numbers are good. Can't believe the way these finance guys are so shady and not transparent at all. J warren buffet. Maybe they don't care as long a numbers are good. Can't believe the way these finance guys are so shady and not transparent at all. Just playing around and not providing you any details. The sales guy was nice but the pre inspection department needs to be more competent. The email provided for the general manager is not working More

Went for a diagnostic on a vehicle we purchased from there last year and were ok to pay the 179.99 fee but they just charge 428.28 instead with no explanation or notes in the invoice. Totally unprofessi there last year and were ok to pay the 179.99 fee but they just charge 428.28 instead with no explanation or notes in the invoice. Totally unprofessional and was not made aware of these additional charges at all. They did not want to adjust and will not recommend them at all use Fred Hass instead if need be!!! THEY ARE NOT HONEST PEOPLE IN SERVICE!!! More

This place is just filled with a bunch of incompetent and inept employees. It took the service department 5 times to fix my car horn and I had another issue they neglected to tell me about. The customer serv inept employees. It took the service department 5 times to fix my car horn and I had another issue they neglected to tell me about. The customer service manager, Rodney, is a joke. Nothing will be resolved. I would never recommend anyone to this dealership. More