Joe Myers Mazda
Jersey Village, TX
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This was the WORST experience I have had before. I went to them to purchase a used Honda Pilot. They waisted my time and money. For 4 days they had my husband go up there on his lunch break to "sign" the c to them to purchase a used Honda Pilot. They waisted my time and money. For 4 days they had my husband go up there on his lunch break to "sign" the contract. Everytime he went up there they never had anything ready. The last day we went up there to sign the contract they tell us at 7:40 pm that we couldnt sign the contract because myhusbands license had just expired. They knew from day 1 that his license was expired and NEVER say anything. The whole day my husband was talking to them about getting insurance on the car, he even asked if his name needed to be on it and they told him NO. So when we went that night to sign the contract they decide to tell us that he needs to beon the insurance. We left the deal alone to go take care of my husbands license and then came back to them a onth lateer to see if the pilot was still there and we could finish the deal. Chris told me that we could and he would call me back that same day. He proceeded to keep telling me everything is good so we should have no problems. Now remember they told us the deal went through last month and it was GUARANTEED that we were getting the car. Three days after I spoke to Chris and him avoiding my calls, I spoke to Kevin whi then tells me the deals was NEVER going to go through from the start. They lied for the whole month. WAisted our time for NOTHING. My husband just called today to complain to the manager and Chris then proceeded to give my husband the number to Kevin instead of the person above them. Seems to me they dont want the manager above them to hear about what they did. NEVER again will I ever go back to this place. THEY ARE ALL LIARS!!! And I do mean all! More
I’m so happy with my sales rep Kyle Nuttall, he was not pushy, or dishonest like most car salesmen, instead very informative and patient with me looking. Because of Kyle after visiting lots of dealers, he pushy, or dishonest like most car salesmen, instead very informative and patient with me looking. Because of Kyle after visiting lots of dealers, he was the one that made me buy from Joe Myers Imports versus Munday Mazda as I already did my homework and knew I wanted a Mazda 5. Doug Stancil convince me that I would get a better deal, interest rates etc. with a new car instead of a pre-owned car and I took his advise as this is my very First New Car/Van ever. I'm also very grateful for Mike Nash as he made the numbers happen, going back and forth to the drawing board for me keeping my payments where I needed it to be so that I can HAPPYLY afford my new purchase. I will recommend Joe Myers Imports to all my friends and family as well as I will be a repeat customer 4 ever.. THANKS TO ALL THE TEAM AT MY JOE MYERS IMPORTS on 290..... YOU ALL have made me a VERY, VERY, VERY HAPPY CUSTOMER. Hug & Kisses from Suzanne Rodriguez. A Proud owner of a 2012 MAZDA 5. More
Bought a CX-7 that wouldn't cool effectively in the above 100 degree days. Took it back after owning it for 2 days and it took the dealership 2 weeks to get hoses and A/C components to retrofit the car. Fo 100 degree days. Took it back after owning it for 2 days and it took the dealership 2 weeks to get hoses and A/C components to retrofit the car. Follow up and information on what was taking so long was non-existent and Joe Myers did not do anything to placate a very aggravated and frustrated customer. In my business when a customer has a bad experience I call, I sent the GM a long explanation of the challenges with his team and he never bothered to call. The finance upsell to purchase warranties is intense and would have added $124 a month to my payments....you do the math....very expensive. More
I went to a number of dealers and told each that I had specific needs to satisfy. None of the salespeople I worked with gave me the feeling that they wanted to do business with me on my terms. When I arri specific needs to satisfy. None of the salespeople I worked with gave me the feeling that they wanted to do business with me on my terms. When I arrived at Joe Myers Mazda, the salesman, Kyle Nuttall, went along with my stated needs and did his best to satisfy them. He introduced me to his sales manager, Doug Stancil, who helped put our deal together. In addition, the other sales people went out of their way to be friendly and supportive even though they weren't benefitting from the deal. This was by far, the best dealership experience I had. I was treated the way I would treat someone--you know-do unto others the way you want them to do unto you...............I give Joe Myers Mazda my highest recommendation! More
After being conned by a number of nearby dealerships, we found Joe Myers Mazda to be competent, knowledgeable, and flexible. Within a few hours we found a new vehicle within our price range and it was a ve found Joe Myers Mazda to be competent, knowledgeable, and flexible. Within a few hours we found a new vehicle within our price range and it was a very easy experience. I'd recommend it to anyone. Zoom-Zoom. More
My husband and I had an overall great experience at Joe Myers with Tony and Craig. I was sort of hesitant of dealing with a car salesman but they made the experience pleasant and as easy as it could be to Myers with Tony and Craig. I was sort of hesitant of dealing with a car salesman but they made the experience pleasant and as easy as it could be to buy a new car. More
Jerry Jones made our experience of buying a new car seamless and a positive experience. Everyone at the dealership was extremely friendly and pleasant. We went that morning thinking we were going to bu seamless and a positive experience. Everyone at the dealership was extremely friendly and pleasant. We went that morning thinking we were going to buy a Mercedes and came out happier with a brand new Kia. More
I purchased a Kia from Joe Myers and found the experience to be better than I have grown accustomed to over the past years from other dealers. The people were helpful and friendly. Saleman found me the car to be better than I have grown accustomed to over the past years from other dealers. The people were helpful and friendly. Saleman found me the car I was looking for at a price comparable to what I had seen at others. The folks in finance actually got me a better rate than the one I told them I needed. Saved me some money :-) I would recommend these guys without a doubt. More
I went in trying to buy a Kia Sportage LX without options. The sales person keep on trying to up sale me on a more loaded model. He eventually suggested that to search inventory at other dealerships. options. The sales person keep on trying to up sale me on a more loaded model. He eventually suggested that to search inventory at other dealerships. He came back with a price for the car I was looking for. The price is significantly above MSRP for the base model. I inquired about what kind of options were added. He returned saying that there's no additional options. I pressed the issue why is the quote price above MSRP and if I can get negotiate the price. He rebutted, that if I want a lower price, I can go to another dealership. One good thing about the experience is at least he didn't waste too much of my time. I would not recommend anyone for this dealership experience. More
The finance department was not truthful about the interest rate and the warranties they were offering. The customer service after the sale was not professional and we kept getting pushed aside. They interest rate and the warranties they were offering. The customer service after the sale was not professional and we kept getting pushed aside. They would not help my wife change the car seats in her car; she had to do it herself. They were not staffed to handle the customers in the show room; a lot of the customers were left waiting. More