Joe Myers Mazda
Jersey Village, TX
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Best car buying experience I've ever had I just bought a new Mazda CX5 from Joe Meyers Mazda this past week and this is by far the best car buying experience I've ever had. Brian and Mike wen I just bought a new Mazda CX5 from Joe Meyers Mazda this past week and this is by far the best car buying experience I've ever had. Brian and Mike went above and beyond to give me everything I asked for including having the interior changed out to give me exactly what i wanted. I was never pressured and they were honest and upfront about everything. They made buying this car a very fun and pleasant experience. Also they have the best prices around. Even the dealer where I bought my previous mazda said he couldn't match their price. I will defiantly be back. More
Refund on GAP insurance I have been calling this dealership since June regarding a car that was paid off in April. I have called 7 times and gotten no response. I have not be I have been calling this dealership since June regarding a car that was paid off in April. I have called 7 times and gotten no response. I have not been able to speak to a live individual - calls only go to voicemail. No status on the refund has been received. They have not returned my call. I'm wondering if they will refund the money owed to me. More
Worse customer service EVER!!! First they pointed out a car to test drive a car & couldn't find the keys. Then they would only give me monthly payment info & I wanted to know stick First they pointed out a car to test drive a car & couldn't find the keys. Then they would only give me monthly payment info & I wanted to know sticker. I feel like I just wasted my time!!! More
Inexpensive, friendly and efficiant We shopped all the Mazda dealers in town and these guys gave us the most for our trade and gave us the best deal on the purchase of our new vehicle. T We shopped all the Mazda dealers in town and these guys gave us the most for our trade and gave us the best deal on the purchase of our new vehicle. They made sure we got the exact vehicle we wanted. Will definitely return! More
Mazda Tribute destroyed I took my Mazda Tribute in to have a hose replaced.because it had been leaking power steering fluid. I was called and told the hose was fine but had h I took my Mazda Tribute in to have a hose replaced.because it had been leaking power steering fluid. I was called and told the hose was fine but had how long had it been since the spark plugs were replaced and the fuel injectors cleaned. Well I thought because they were working on my car that they thought the work needed to be done. It had been several years since the plugs had been replace and the injectors cleaned so I had them do the work. That was the biggest mistake I ever made. Cleaning the injectors broke down the catalytic converter and destroyed my tribute. Instead of saying the made a mistake with my car the told me to take it to Midas they didn't have the parts to fix my car. I would never recommended taking a car here More
The guys that go the distance To everyone who is thinking about buying a mazda I would definitely recommend Joe Myers Mazda. They bend over backward for you to make sure you are sa To everyone who is thinking about buying a mazda I would definitely recommend Joe Myers Mazda. They bend over backward for you to make sure you are satisfied with the car your buying and that you get the best service you could ask for. They are completely friendly and up front about the entire car buying process and making you feel like one of there family. They even take you back out to the car to have look it over one more time before you buy it make sure you are totally satisfied. They never pressure you into a car or try and persuade you a way from a car. They will however make sure they tell you everything about the car you are looking at and answer all of you questions about the car. If they don't have the answer they wil find it out for you. I personally dealt with Brain who has been just great making sure I liked the car and that everything is going great with the car. Like I said before they want you to be 100% happy with the car you get from them. By the way the prices there are better then the other dealerships around. More
Excellent sales people (Hung Pham) that are customer focused I am a repeat customer and I knew the sales experience would be as good this time as the last with Hung Pham. He is a courteous, efficient and highly I am a repeat customer and I knew the sales experience would be as good this time as the last with Hung Pham. He is a courteous, efficient and highly knowledgable sales person. He is the major reason I return to this KIA dealership, along with their product offering. More
Refused service because of a review I recently had my car in for a leaky oil pan, needless to say it's still leaking. After writing a review about my opinion with the service manager Tro I recently had my car in for a leaky oil pan, needless to say it's still leaking. After writing a review about my opinion with the service manager Troy my repair was refused by Troy unless I removed the review. As a consumer I feel I have the right to voice my opinion. I left several messages for the general manager and after a month of waiting never got a call back. The funny thing is that I scheduled an appointment and my wife showed up to the dealership, the first thing that came out of Troy's mouth was "telling your husband to remove the review he left or we aren't touching your car". After the bad first experience we had he should have apologized and tried to better the situation but he didn't. He called me and said that if I removed the review he would fix my car but until that happened he wouldn't touch it. I honestly think people with that kind of attitude shouldn't have anything to do with customer service not to mention "service department management"! More
Hung Pham - THANK YOU!!!!! Painless process!!! HUNG PHAM!!!!! Most Amazing car salesman EVER!!!! After dealing with with 3 other Kia dealers in Katy, Tomball, and Conroe and getting the runaround I HUNG PHAM!!!!! Most Amazing car salesman EVER!!!! After dealing with with 3 other Kia dealers in Katy, Tomball, and Conroe and getting the runaround I was no longer looking for a Kia and was VERY discouraged! I gave it a last shot since I REALLY wanted a Kia and contacted Joe Myers. Mr. Pham contacted me via email and phone right away and assured me that he was going to help me and make the process seamless! He told the truth!!!! I drove away last night in my new Kia and couldn't be happier!! No games, gimmicks, or runarounds from beginning to end! Mr. Pham thank you so much for your HONESTY and PATIENCE! You are #1 and recommend him to EVERYONE! You are truly the best!!!! Call him for your car needs!!!!! Much sucess to you!!! More
dishonest with credit/loan application Avoid this dealer if possible. If you need to buy from this dealer, be careful with loan/credit application. They told me that my loan will be sent to Avoid this dealer if possible. If you need to buy from this dealer, be careful with loan/credit application. They told me that my loan will be sent to Chase, but they sent it to Capital One Auto Finance as well. Don't allow them to run your credit several times. More