Joe Myers Mazda
Jersey Village, TX
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Fast reliable service No long wait times, genuine factory parts. No upsell on parts that aren't needed. Overall very satisfied. Prices are very reasonable.weve used them fo No long wait times, genuine factory parts. No upsell on parts that aren't needed. Overall very satisfied. Prices are very reasonable.weve used them for service over 10 years More
Regular maitenence Everyone was super nice, but it took way too long for oil change, rotation and inspection - 7:30 til 10 AM!!!!! It seemed like I should have been near Everyone was super nice, but it took way too long for oil change, rotation and inspection - 7:30 til 10 AM!!!!! It seemed like I should have been near the first in line at the 7:30 AM opening and wondered why it took so long since oil change places do it in 30 minutes...I know a rotation and inspection take extra time but did feel 2 1/2 hours for service was too long. More
Top notch I ordered my maintenance on line. Everthing was great. Treated with respect and told when job would be done. Very pleased as always! Will come back fo I ordered my maintenance on line. Everthing was great. Treated with respect and told when job would be done. Very pleased as always! Will come back for further maintenance More
Juan is the best . He is super professional and he provide top notch service. From the time you pull up he is ready and willing to help you with your service needs. I . He is super professional and he provide top notch service. From the time you pull up he is ready and willing to help you with your service needs. I recommend all to goid see him More
Great service Juan is a amazing service person. He is cares about his clients. He is always willing to be of service. He returns calls and will go the extra mile to Juan is a amazing service person. He is cares about his clients. He is always willing to be of service. He returns calls and will go the extra mile to solve any problems More
Oil change/Maintenance Jaun provided excellent customer service! He kept me informed about my car throughout the day! He did not make me feel pressured to make any decisions Jaun provided excellent customer service! He kept me informed about my car throughout the day! He did not make me feel pressured to make any decisions on the recommendations. He was very helpful and friendly! Josh at Enterprise was awesome as well! He made sure that I was able to get in a nice car at the last minute. Awesome experience overall! More
Always easy to get maintenance and service. I never dread bringing my car to Sean or Brandon because I know they have my best interest in mind for every service visit. They are thoughtful and w I never dread bringing my car to Sean or Brandon because I know they have my best interest in mind for every service visit. They are thoughtful and work to get everything done as quickly as possible. Thanks. More
Professional and Friendly I made my service appointment online and had some concerns over the service mileage that it recommended. Brought that to Brandon's attention. He revie I made my service appointment online and had some concerns over the service mileage that it recommended. Brought that to Brandon's attention. He reviewed my service records and was able to provide the correct service that my vehicle needed. He is knowledgeable, very professional and very friendly. Always a pleasure to work with! More
Very thorough work Although my trips to the service department have been a little long, they have done a great job fixing my car so far. I go here for all my scheduled Although my trips to the service department have been a little long, they have done a great job fixing my car so far. I go here for all my scheduled oil changes and tire rotations, and the prices are very good. Yeah, they try to up-sell service to me every time, but they are not pushy about it when I say no. This last visit, Brandon upgraded my Mazda Connect software at no charge, and even threw a new battery in my key fob. He's also going to look into getting the paint chips on my wheels fixed. I stayed an hour past closing while they finished up the car, but everyone was very courteous and I appreciated the thoroughness to make sure everything was completed. 4 stars for the great people, -1 star for things taking a little more time than it should. Overall a good experience. More
Amazing I absolutely love this dealership they are always trying to figure out different ways to help you and keep you on your toes with your cars. Sean Derde I absolutely love this dealership they are always trying to figure out different ways to help you and keep you on your toes with your cars. Sean Derderyn has been my service advisor for a few years now and I love him like family! Thank you so much see you guys when I next service is due! More