Joe Myers Mazda
Jersey Village, TX
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Professional and Friendly I made my service appointment online and had some concerns over the service mileage that it recommended. Brought that to Brandon's attention. He revie I made my service appointment online and had some concerns over the service mileage that it recommended. Brought that to Brandon's attention. He reviewed my service records and was able to provide the correct service that my vehicle needed. He is knowledgeable, very professional and very friendly. Always a pleasure to work with! More
Very thorough work Although my trips to the service department have been a little long, they have done a great job fixing my car so far. I go here for all my scheduled Although my trips to the service department have been a little long, they have done a great job fixing my car so far. I go here for all my scheduled oil changes and tire rotations, and the prices are very good. Yeah, they try to up-sell service to me every time, but they are not pushy about it when I say no. This last visit, Brandon upgraded my Mazda Connect software at no charge, and even threw a new battery in my key fob. He's also going to look into getting the paint chips on my wheels fixed. I stayed an hour past closing while they finished up the car, but everyone was very courteous and I appreciated the thoroughness to make sure everything was completed. 4 stars for the great people, -1 star for things taking a little more time than it should. Overall a good experience. More
Amazing I absolutely love this dealership they are always trying to figure out different ways to help you and keep you on your toes with your cars. Sean Derde I absolutely love this dealership they are always trying to figure out different ways to help you and keep you on your toes with your cars. Sean Derderyn has been my service advisor for a few years now and I love him like family! Thank you so much see you guys when I next service is due! More
Best car buying experience I've ever had I just bought a new Mazda CX5 from Joe Meyers Mazda this past week and this is by far the best car buying experience I've ever had. Brian and Mike wen I just bought a new Mazda CX5 from Joe Meyers Mazda this past week and this is by far the best car buying experience I've ever had. Brian and Mike went above and beyond to give me everything I asked for including having the interior changed out to give me exactly what i wanted. I was never pressured and they were honest and upfront about everything. They made buying this car a very fun and pleasant experience. Also they have the best prices around. Even the dealer where I bought my previous mazda said he couldn't match their price. I will defiantly be back. More
Refund on GAP insurance I have been calling this dealership since June regarding a car that was paid off in April. I have called 7 times and gotten no response. I have not be I have been calling this dealership since June regarding a car that was paid off in April. I have called 7 times and gotten no response. I have not been able to speak to a live individual - calls only go to voicemail. No status on the refund has been received. They have not returned my call. I'm wondering if they will refund the money owed to me. More
Worse customer service EVER!!! First they pointed out a car to test drive a car & couldn't find the keys. Then they would only give me monthly payment info & I wanted to know stick First they pointed out a car to test drive a car & couldn't find the keys. Then they would only give me monthly payment info & I wanted to know sticker. I feel like I just wasted my time!!! More
Inexpensive, friendly and efficiant We shopped all the Mazda dealers in town and these guys gave us the most for our trade and gave us the best deal on the purchase of our new vehicle. T We shopped all the Mazda dealers in town and these guys gave us the most for our trade and gave us the best deal on the purchase of our new vehicle. They made sure we got the exact vehicle we wanted. Will definitely return! More
Mazda Tribute destroyed I took my Mazda Tribute in to have a hose replaced.because it had been leaking power steering fluid. I was called and told the hose was fine but had h I took my Mazda Tribute in to have a hose replaced.because it had been leaking power steering fluid. I was called and told the hose was fine but had how long had it been since the spark plugs were replaced and the fuel injectors cleaned. Well I thought because they were working on my car that they thought the work needed to be done. It had been several years since the plugs had been replace and the injectors cleaned so I had them do the work. That was the biggest mistake I ever made. Cleaning the injectors broke down the catalytic converter and destroyed my tribute. Instead of saying the made a mistake with my car the told me to take it to Midas they didn't have the parts to fix my car. I would never recommended taking a car here More
The guys that go the distance To everyone who is thinking about buying a mazda I would definitely recommend Joe Myers Mazda. They bend over backward for you to make sure you are sa To everyone who is thinking about buying a mazda I would definitely recommend Joe Myers Mazda. They bend over backward for you to make sure you are satisfied with the car your buying and that you get the best service you could ask for. They are completely friendly and up front about the entire car buying process and making you feel like one of there family. They even take you back out to the car to have look it over one more time before you buy it make sure you are totally satisfied. They never pressure you into a car or try and persuade you a way from a car. They will however make sure they tell you everything about the car you are looking at and answer all of you questions about the car. If they don't have the answer they wil find it out for you. I personally dealt with Brain who has been just great making sure I liked the car and that everything is going great with the car. Like I said before they want you to be 100% happy with the car you get from them. By the way the prices there are better then the other dealerships around. More
Excellent sales people (Hung Pham) that are customer focused I am a repeat customer and I knew the sales experience would be as good this time as the last with Hung Pham. He is a courteous, efficient and highly I am a repeat customer and I knew the sales experience would be as good this time as the last with Hung Pham. He is a courteous, efficient and highly knowledgable sales person. He is the major reason I return to this KIA dealership, along with their product offering. More