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Joe Myers Mazda
Jersey Village, TX
366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 366 reviews
August 29, 2019
Great review They changed my oil and rotated my tires within an hour in the middle of the day while they were very busy. Their customer service always exceeds my e They changed my oil and rotated my tires within an hour in the middle of the day while they were very busy. Their customer service always exceeds my expectations. More
by Durinda123
Employees Worked With
Sean Samuel
August 13, 2019
Excellent Service Thank you Brian for making the experience of buying a car very fast and thank you to finance manager for being so nice and professional also. Thank you Brian for making the experience of buying a car very fast and thank you to finance manager for being so nice and professional also. More
by ruthmerchant@me.com
Employees Worked With
Brian, finance mgr.
August 11, 2019
Very easy going Ben helped us out. We went in with 3 people for a 3 car deal. he did everything in his power to help us out and he did! we all left that night in bran Ben helped us out. We went in with 3 people for a 3 car deal. he did everything in his power to help us out and he did! we all left that night in brand new cars and we couldn’t be happier! More
by haleydupree
Employees Worked With
Ben (shaggie), Sean Samuel
August 11, 2019
My First Car buying experience was 10/10 Heading into a car dealership as as 1st time buyer is THE scariest thing ever, but Carlos at Joe Meyers Mazda made it the smoothest process ever for m Heading into a car dealership as as 1st time buyer is THE scariest thing ever, but Carlos at Joe Meyers Mazda made it the smoothest process ever for me. I am so so thankful to have gotten my first car from this dealership. From Carlos to the financial department (i’m so sorry for forgetting his name), there’s no other dealership i’d rather have gone to. More
by niviaboles
Employees Worked With
Carlos
August 07, 2019
Kia Maintenance I have taken my car to Joe Meyers Kia since I purchased it in 2016. The service is always top notch and all the service representatives are always hel I have taken my car to Joe Meyers Kia since I purchased it in 2016. The service is always top notch and all the service representatives are always helpful and friendly More
by Kbo
Employees Worked With
Michael Jarboe
March 25, 2019
Incompetent Left my Mazda 3 for service and even though brakes were found below minimum they did not call me, just gave back a car they consider undrivable. I the Left my Mazda 3 for service and even though brakes were found below minimum they did not call me, just gave back a car they consider undrivable. I then approved the budget for the repair just to get a call next day with a 75% increase, which I reluctantly approved, and another 60% on top as surprise gift when I picked up the car. They definitively dont know what they are doing. Totally incompetent More
by Nomad
Employees Worked With
Sean Derdeyn
March 22, 2019
Smooth buying experience and more! I was moving to Texas and needed a car by a certain time. Having never walked into the dealership and also being out of state, the entire process was I was moving to Texas and needed a car by a certain time. Having never walked into the dealership and also being out of state, the entire process was done over e-mail and about 3 phone calls. This must have been the shortest and as smooth as possible buying experience from a dealership (besides Tesla). No time was wasted on both sides and after few e-mails back and forth, the deal was done. Joe and Omar made the whole transaction easy for being an out of state buyer AND super transparent with price and other costs. I had them list out every single "additional" costs (licensing, registration, any special local or Texas related costs, doc fees, etc.) so I know what I'm paying for. After a holding deposit, I was able to pick up the car when I arrived there and within 2 hours (mostly due to thorough car walk around and test drive), I was out. Within few days, Omar sent me a personalized thank you note as well. Another major delighter is, after one week, I couldn't figure out how to change camera view settings when the car is in reverse (2019 Mazda CX-5). I e-mailed Omar asking for help and within few hours, he sent me a video recording of how to change the camera setting. Instead of just writing back in words, he responded in the most intuitive, easiest way for anyone to understand. Being a previous BMW owner, even BMW doesn't do this. Actually, most dealerships are done with you once you drive off. Joe Myers Mazda definitely goes one step (maybe many more steps) ahead of other dealerships. I know I can count on Joe and Omar in the future for any help with the car and I'll definitely be referring this dealership. Thank you Joe and Omar for accommodating my travel schedules and for dealing with my "down to every decimal point detail" in purchasing this car. More
by tslaM3kr
Employees Worked With
Joe Munoz, Omar Vega
January 01, 2019
Switch/Bait perhap? On Car Guru they have a used Nissan Frontier SV. The SV model is with power windows - and the description states power windows BUT the photos show a On Car Guru they have a used Nissan Frontier SV. The SV model is with power windows - and the description states power windows BUT the photos show a S not an SV and obvious manual window handles. I had requested info online for another vehicle and never a response. This stating they have one vehicle but showing another doesn't set well. Don't say it's an "accident" because someone is responsible for posting. Not impressed. Cannot give but minimal rating for a dealership and their management overlooking an obvious discrepancy like this. More
by emg_2019
Employees Worked With
Never had anyone return my email
October 27, 2018
Awesome buying experience Good range of inventory with very good deals. Generous staff who are willing to accommodate your every request. Very informative briefing along the Good range of inventory with very good deals. Generous staff who are willing to accommodate your every request. Very informative briefing along the process. Simple and fast processing. Good buying experience overall. More
by Guy_who_knows_his_stuff
Employees Worked With
Omar Vega, Brendon, and David
August 12, 2018
Very Accommodating I had a flat and needed a new tire. Although I didn’t have an appointment I was squeezed in for service. I was even given a loaner car so I wouldn’t h I had a flat and needed a new tire. Although I didn’t have an appointment I was squeezed in for service. I was even given a loaner car so I wouldn’t have to wait. More
by Felicia3411
Employees Worked With
Brandon Lester
