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Joe Myers Mazda

Jersey Village, TX

4.9
363 Reviews

16500 Northwest Freeway

Jersey Village, TX

77040

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Showing 363 reviews

August 14, 2024

I can't recall what the name of the man who was helping me throughout the service, but he was really helpful. He had helped me before and every time he has been so nice and very attentive. He would update More

by Rubyyaya1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Aug 15, 2024 -

Joe Myers Mazda responded

Thank you for your kind words! We’re thrilled to hear that the service experience has been consistently positive and that the staff member who assisted you was attentive and helpful. We’ll make sure to pass along your appreciation to him. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. We look forward to serving you again!

August 14, 2024

I had a terrible experience with their finance manager while purchasing a new car. He threw a tantrum when I didn’t want to hear his sales pitch. He even left the room to get his manager. It was so sho More

by Jamie Carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fast, finance manager, Joseph
Aug 15, 2024 -

Joe Myers Mazda responded

We have attempted to contact you to assist and find out more information. Please contact fdakdouk@joemyerscars.com at your earliest convenience. Thank you.

July 16, 2024

The service man Brian was professional and timely. The job was done that needed done. More

by brownjbetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
June 24, 2024

I have been here at this dealership on 3 separate occasions as a customer. I must say I have never left there less than satisfied. I am always treated with respect and kindness. On my 1st visit I ass More

by Steptoe71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
June 24, 2024

Whenever I take my car in for service, I can count on quality fast and friendly service every time. I love Joe Myers Dealership. More

by Jennifer R Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hijazi
June 09, 2024

I've purchased several vehicles in my life and typically I am not fond of car salesmen as they often come off as untrustworthy. Simon changed my outlook. He was honest, sincere and extremely helpful. Thi More

by JasonD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Talebi
Jun 11, 2024 -

Joe Myers Mazda responded

Thank you for sharing your experience! We're thrilled to hear that Simon was able to change your outlook on car buying with his honesty, sincerity, and helpfulness. It means a lot to us that this was your best car buying experience ever. We look forward to serving you again at Joe Myers Mazda and appreciate your referrals to family and friends. Enjoy your new vehicle!

May 29, 2024

I worked with David and he went above and beyond to help me and my family find the perfect Mazda to take home. His devotion to customer satisfaction was evident as he willingly pulled a few different cars o More

by NewMazdaOwner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Quintanilla
May 30, 2024 -

Joe Myers Mazda responded

Thank you for sharing your wonderful experience at Joe Myers Mazda! We're thrilled to hear that David provided you and your family with exceptional service and went above and beyond to help you find the perfect Mazda. It's fantastic to know that his dedication to customer satisfaction was evident throughout your visit. We'll be sure to pass along your kind words to David, and we look forward to welcoming you back for your next vehicle in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

May 23, 2024

Brian was amazing! Very helpful and informative, staff was very welcoming and inviting, made us feel very comfortable, answered all our questions and made us feel very More

by Marissamiranda655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 29, 2024 -

Joe Myers Mazda responded

Thank you so much for your wonderful review! We're thrilled to hear that Brian and our staff made you feel welcome and comfortable during your visit to Joe Myers Mazda. It's great to know that all your questions were answered and that you felt appreciated. We strive to provide exceptional service to all our customers, and your feedback means a lot to us. We look forward to seeing you again!

May 23, 2024

The facility is very nice. The people at the service desk are very friendly and helpful. I love the video from the technician who was working on the car. And washing the car be More

by Ehalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hijazi
May 29, 2024 -

Joe Myers Mazda responded

Thank you for your kind words! We're delighted to hear that you enjoyed your experience at Joe Myers Mazda. It's great to know that our friendly service desk team and the video updates from our technicians made a positive impression. We believe in going the extra mile for our customers, and we're glad that you appreciated the car wash before pickup. We look forward to serving you again in the future!

May 15, 2024

Every time that I've come to the service department, I leave completely satisfied!!! Those guys are awesome!!! More

by Dennis Deadmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lester
May 16, 2024 -

Joe Myers Mazda responded

Thank you for the fantastic review! We at Joe Myers Mazda are thrilled to hear that you consistently leave our service department completely satisfied – that's exactly what we strive for! Our service team truly appreciates you calling them "awesome" – that's a great compliment! Thanks again for choosing Joe Myers Mazda! We look forward to seeing you again soon and keeping that satisfaction streak alive!