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Joe Myers Mazda

Jersey Village, TX

4.9
366 Reviews

16500 Northwest Freeway

Jersey Village, TX

77040

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Showing 366 reviews

July 26, 2020

Great service I went for a oil change but didn’t know I had to have tires rotation at 4200 miles and a oil change would cost 70.00 More

by Murbanek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Samuel
Jul 27, 2020 -

Joe Myers Mazda responded

Thank you for your review!

July 20, 2020

Customer service is lacking at this location. Spent about $1,000 and didn’t come back washed, vacuumed, or sanitized like most other dealerships do every time. Took my mazda in for a repair, was promised a l More

by Justinpike33
Recommend Dealer
No
Employees Worked With
Chris
Jul 21, 2020 -

Joe Myers Mazda responded

Hello Justin, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact Jason Proios at Jproios@vtaig.com and we will do our best to make this better.

July 07, 2020

I have had great service every time I took my Mazda 6 in the past 5 years. I appreciate Sean and the staff. Highly Recommend! More

by Tammy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Samuel
Jul 09, 2020 -

Joe Myers Mazda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 27, 2020

Much better than my last visit. I have been a customer for years, oil changes, routine maintenance on 2 Mazdas. Glad Sean was available this time he is always professional, courteous and efficient. More

by Jassiedee
Recommend Dealer
Yes
Employees Worked With
Sean Samuel
Jun 29, 2020 -

Joe Myers Mazda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 24, 2020

I purchased and have had all service performed here. I appreciated Chris keeping me updated on service status and cost as well as sending me a text so that I could check with him while outside. More

by HGray
Recommend Dealer
Yes
Employees Worked With
Chris Sobalvarro
Jun 24, 2020 -

Joe Myers Mazda responded

Thank you for taking the time to leave us a positive review!

June 22, 2020

Very prompt and informative. Have been taking my Mazda here for about a year now. I can generally get an appointment that works with my schedule. More

by jennr301
Recommend Dealer
Yes
Employees Worked With
Sean Samuel
Jun 24, 2020 -

Joe Myers Mazda responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 16, 2020

Great dealership, all who waited on me were more than helpful A little pricey but I expect that from a dealership. Will go back the next time I need service. More

by firebug660
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, Sean Samuel
Jun 17, 2020 -

Joe Myers Mazda responded

Thank you for your positive feedback!

June 13, 2020

Recently had Kia in...as always, efficient, thorough and friendly throughout!! Keep up the good work!! The team knows our vehicle and doesn’t “reach” for unneeded work...just take it in and do their jobs!!! More

by mgthomas21
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, Sean Samuel
Jun 15, 2020 -

Joe Myers Mazda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 10, 2020

Not my best experience- told me an hour and 7+ hours my car was ready. They don’t give realistic wait times so can be frustrating when it’s this badly off. Typically it’s 2+ hours if they say an hour but t More

by PMF9999
Recommend Dealer
No
Employees Worked With
Sean Samuel
Jun 15, 2020 -

Joe Myers Mazda responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Jason Proios at Jproios@vtaig.com and we will do our best to make this better.

June 08, 2020

Sean in service took wonderful care of me! Love Joe Myers Mazda! They always take great care of me and keep me updated with progress! More

by suzannehaugh
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, Sean Samuel
Jun 11, 2020 -

Joe Myers Mazda responded

Thank you for taking the time to leave us a positive review!

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