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Joe Myers Mazda

Jersey Village, TX

4.9
366 Reviews

16500 Northwest Freeway

Jersey Village, TX

77040

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Showing 366 reviews

July 23, 2021

Bad auto service experience. Was in for basic maintenance and multi-point inspection. They took payment and I was sent off with a mechanically dangerous car to drive. I immediately had to go back twice on t More

by Mazda6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Jul 28, 2021 -

Joe Myers Mazda responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Jason Proios at Jproios@vtaig.com and we will do our best to make this better.

June 16, 2021

Had a great experience yesterday with Camilo V. in sales and Johnny in finance. I am loving my new Carnival and they both made the process very smooth. The customer service from Camilo was great and we ha More

by KaitlinJo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilo V in sales, Johnny in finance
Jun 17, 2021 -

Joe Myers Mazda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 17, 2021

Your service people, namely John and Randy are amazing. THIS IS TRUE customer service at your shop. John was the Best CS I have had! More

by info
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Randy
May 18, 2021 -

Joe Myers Mazda responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 13, 2021

Buying a car from joe Myers mazda was a great experience, The staff was extremely helpful and knowledgeable about the CX-5. The buying process was fast and fare. More

by Rhondalynndavis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice
May 17, 2021 -

Joe Myers Mazda responded

Thank you for your positive feedback!

April 09, 2021

Within seven years I purchased three Mazda cars from Joe Myers. It was hassle free experience with the Sales Representatives and Managers. Each time I drove off with a car that I wanted at a fair price. The More

by Dindy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice
Apr 12, 2021 -

Joe Myers Mazda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 10, 2021

I always take my Mazda to this location. the technicians I always take my Mazda to this location. the technicians and staff are so knowledgeable and have great communication with you throughout service bei More

by Nila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, Sean Samuel
Feb 11, 2021 -

Joe Myers Mazda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 09, 2020

I had a great experience here, it was my first car leasing experience. Maurizio was helpful and sweet! The whole team was professional and friendly! They all patiently answered a lot of questions from More

by Yumeng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurizio Mazzei
Dec 11, 2020 -

Joe Myers Mazda responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 19, 2020

Great service, bought a new car cx3, thank you for working with me, I really wish the car buying process was a little shorter but Maurice really tried to work with me More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice melton
Nov 20, 2020 -

Joe Myers Mazda responded

Thank you for your positive review!

September 09, 2020

Took my Mazda in for the 10,000 miles maintenance and it was a very pleasant experience. Everyone was super nice and friendly! Thank you, Joe Myers Mazda!!! More

by Irmal212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone at the service department
Sep 14, 2020 -

Joe Myers Mazda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 29, 2020

Service Advisor Sean Derdeyn was professional and courteous, all work was preformed in the time schedule and price he advised. Answered all my questions, quickly. More

by schillinghoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Samuel
Aug 31, 2020 -

Joe Myers Mazda responded

Thank you for your positive feedback, from all of us here at Joe Myers Mazda Kia!

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