Joe Myers Mazda
Jersey Village, TX
Filter Reviews by Keyword
By Type
Showing 366 reviews
The team was very responsible and always put our interest as a priority during the process, so we felt very comfortable doing business with you. Thank you so much! We received an Excellent service! as a priority during the process, so we felt very comfortable doing business with you. Thank you so much! We received an Excellent service! More
We received excellent service. The team put our interests as a priority during the process, so we felt very comfortable doing business with them. Special thanks to Amin, Logan, and The team put our interests as a priority during the process, so we felt very comfortable doing business with them. Special thanks to Amin, Logan, and Mr. Kamil! You all did an excellent job! More
Had a wonderful new car buying experience. My second new car purchase here. A big thank you to Miss Alex, she is the best sales person you can ever hope for at a car dealership. Mr. Samuel, th My second new car purchase here. A big thank you to Miss Alex, she is the best sales person you can ever hope for at a car dealership. Mr. Samuel, the GM is a great guy, he took great care of me when a small issue came up during the buying process. Just Excellent service overall! More
Everyone involved in my recent maintenance and state inspection, including Brandon the service advisor, and Miles, the technician, provided excellent communication. They found that an airbag sensor was inspection, including Brandon the service advisor, and Miles, the technician, provided excellent communication. They found that an airbag sensor was setting off codes. Miles was able to quickly identify the issue and sent me a video describing and showing me what the issue was. Brandon kept me up to date on the status of the part being ordered and the completion of the inspection and maintenance. More
The entire staff from the owner to the service rider to the service manager treated me like family. The video of my cars servicing was an added bonus, thanks to the technician the service manager treated me like family. The video of my cars servicing was an added bonus, thanks to the technician More
In May I tried to buy tired during their Buy 3, get 1 for $1 promotion. I ordered the tires online, scheduled the installation before the deadline, received confirmation that said "You're All Set! There's n $1 promotion. I ordered the tires online, scheduled the installation before the deadline, received confirmation that said "You're All Set! There's nothing left for you to do until your appointment." I showed up for my appointment and was told they had no record of my order, and that it was my fault for not calling to confirm the appointment after placing it on their website (because they had a known issue with website scheduling that they haven't had fixed). I was understanding that things sometimes happen, but when I tried to confirm they would honor the price I ordered the tires for his said No, there was nothing he could do. I asked Brandon Lester, Service Driver Manager, to reach out to his superiors, which he said he'd do and my 3 calls over 6.5 days have gone unreturned. I will never do business with this location ever again. More