Joe Myers Ford
Houston, TX
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The sales rep, Michael Nguyen, is awesome. I would recommend all my friends and family to work with him. He is professional, courteous, and kind. After taking delivery of my vehicle on Saturday, my fo recommend all my friends and family to work with him. He is professional, courteous, and kind. After taking delivery of my vehicle on Saturday, my follow up calls were addressed promptly and professionally by Michael and by Mark Macias in Finance. Excellent service all around. More
Salesman was AWESOME!. However have service done elsewhere. The service advisor I was saddled with is a miss. AND, when I purchased my vehicle Finance tells me if I buy the top tear warrantee they w elsewhere. The service advisor I was saddled with is a miss. AND, when I purchased my vehicle Finance tells me if I buy the top tear warrantee they will provide a loaner car when service is needed. Well when I call to bring the truck in for a 3rd time with SAME problem I'm told there are none. The truck has been in the shop a total of 3 months of the 7 months I've owned it. They had to bring Field Servises in to fix it last time. That's not the dealers fault, I understand. But I can't understand WHY Finance would tell me 1 thing, then service tell me another, when they had it for 2 entire months last time. I had to call the GM to get info on my vehicle as I was not kept informed.. Then I am told I should call him back and see if I can get his help with the matter. Then I mentioned I should find a dealer closer to my home, and was told I could do so. Service is a big part of revenue for a dealer...I thought. Just be careful the service dept. Sales was AWESOME More
We have been going to Dan Howard at Joe Myers Ford for years and referred many people there. They always treat us right and are great to work with. years and referred many people there. They always treat us right and are great to work with. More