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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
3,063 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 3,063 reviews

February 07, 2025

Service was good, the service provider he was very helpful. He explained me about the ford pass app and how effective it is. More

by rajthippani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 10, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that your service experience was good and that the service provider was helpful in explaining the Ford Pass app to you. We're happy you found the app useful, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!

February 01, 2025

Service was perfect. In and out. Would recommend this group for your service needs. I was always kept informed on status of the vehicle. More

by uncommon6999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 03, 2025 -

Joe Myers Ford responded

Thank you for your kind words! We're so glad to hear that your service experience was perfect and that you were kept informed throughout the process. We appreciate your recommendation and look forward to helping with any future service needs!

February 01, 2025

Great service. Elaine is very knowledgeable, professional, kept me informed during service, and my car was completed when promised. I will continue going to Joe Mye More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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Feb 03, 2025 -

Joe Myers Ford responded

Thank you for the wonderful 5-star review! We're thrilled to hear that Elaine provided you with exceptional service and kept you informed throughout the process. It’s great to know that your car was completed on time as promised. We appreciate your loyalty to Joe Myers and look forward to continuing to work with you and Elaine in the future!

January 31, 2025

The service department is the only thing good about this dealership never shop here again More

by Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Acosta
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Feb 03, 2025 -

Joe Myers Ford responded

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. While we’re glad to know that you had a positive experience with our service department, we want to understand more about your concerns with the rest of your visit. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com so we can address your experience directly and work towards a resolution. Your satisfaction is important to us, and we’d like the opportunity to make things right.

January 31, 2025

Very professional and quick work. Very polite and very clean building. Work was done to satisfaction. More

by crawdawg91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 03, 2025 -

Joe Myers Ford responded

Thank you for your review! We're glad to hear that you were pleased with the professionalism, quick service, and the cleanliness of our building. Providing high-quality work that meets your satisfaction is always our goal, and we appreciate your feedback. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!

January 31, 2025

The salesman was personable,friendly and professional his name is Alex Reyes. The other staff were attentive from the receptionist to the financial department. More

by Frank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reyes
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Feb 03, 2025 -

Joe Myers Ford responded

Thank you for your kind review! We're so glad to hear that Alex Reyes provided you with a personable, friendly, and professional experience. We’re also pleased that the rest of the team, from the receptionist to the financial department, made sure you were well taken care of. Your feedback means a lot to us, and we appreciate your trust in our staff. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!

January 30, 2025

This Dealership goes beyond expectations when addressing the needs of their customers and or first time potential life long customers!!! More

by a1a2a3a49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desk attendants
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Jan 31, 2025 -

Joe Myers Ford responded

Thank you for the incredible review! We’re thrilled to hear that we exceeded your expectations and made such a positive impression. It’s our goal to create lasting relationships with our customers, and we’re so excited to have you as part of our family. We look forward to serving you for many years to come!

January 30, 2025

Best car buying experience by far! My salesman, Thomas, was attentive to my needs, and went the extra mile every time I had a question or concern. The finance gentleman was awesome a More

by James M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judilson Tomas
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Jan 31, 2025 -

Joe Myers Ford responded

Thank you for the amazing review! We're so happy to hear that Thomas provided such attentive service and went the extra mile to address all your needs. It’s great to know that our finance team also made the process smooth and efficient for you. We truly appreciate your feedback and are thrilled we could make your car buying experience the best one yet! We look forward to serving you again in the future!

January 30, 2025

Service advisor was very helpful and knowledgeable I will use him again next time I get an oil change. More

by Richard King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 31, 2025 -

Joe Myers Ford responded

Thanks for the fantastic feedback, Richard! We’re thrilled to hear that our service advisor made a positive impact during your visit. We look forward to assisting you again for your next oil change!

January 29, 2025

great dealer, good set up and lay out of the floor. I had good service. More

by binhdang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Last name Diaz
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Jan 31, 2025 -

Joe Myers Ford responded

Thank you for the great review! We’re so glad to hear that you had a positive experience and found our dealership layout to be well-organized. We truly appreciate your feedback and look forward to providing you with excellent service again in the future!

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