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Joe Myers Ford

Houston, TX

4.8
3,074 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,074 reviews

October 22, 2022

Canyon was great to deal with. He kept me informed regarding the status of my order and made sure I knew where my order stood. He answered all my questions and was always friendly, More

by CSMartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Canyon Murrah
Oct 24, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 21, 2022

Excellent work and follow up. Service writer kept me informed even on his day off More

by Wrreimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Acosta, Mir Alikhan
Oct 21, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 21, 2022

Joe Courtney always does a great job! Gabby helped this time also and she did a great job too. They are always so professional and friendly. More

by bahelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Courtney, Gabriela Martinez
Oct 21, 2022 -

Joe Myers Ford responded

Thank you for taking the time to leave us a positive review!

October 20, 2022

Mir, the service counselor is excellent the entire time. He ensure the service are completed promptly and followed up with me right away when the part required to complete the service is back in stock. Gr More

by Max Payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Alikhan
Oct 20, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 18, 2022

Great customer service! Yoni helped us with our vehicles. Was very quick and available when needed. Highly recommend! More

by colemannatalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zimmerman, Yoni Ramirez
Oct 19, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 13, 2022

Terrible and very dishonest service advisor. The service manager Johnny Garcia did nothing but make excuses for his employees actions. I was overcharged by almost $100.00 for a service should’v More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Garcia, Luis Theis
Oct 20, 2022 -

Joe Myers Ford responded

Thank you for taking the time to write your review. We are truly sorry we were unable to provide you with a 5-star experience. Despite our dealership’s commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation and hope that you are able to find resolution for your needs.

October 13, 2022

Juan was my service advisor and he did a great job. He made sure that he understood what I wanted done and he explained how long it would take. The work was finished on time. More

by Ross.abbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Soto
Oct 18, 2022 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 13, 2022

They were very helpful about us being from out of town. Very nice service people. We just was shocked on what the tires cost! Things just keep going up! More

by Out of towners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Theis
Oct 18, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 12, 2022

Juan is such a great service advisor! From start to finish super helpful and knowledgeable! More

by Lannette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Soto
Oct 12, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 12, 2022

Awesome friendly, clean and fast when getting my car serviced , thank you for the great job More

by Chs.paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Alikhan
Oct 18, 2022 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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