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Joe Myers Ford

Houston, TX

4.8
2,959 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,959 reviews

October 30, 2024

JMF is where we’ve done business for over 20 years. We’re committed to JMF because they always come thru. Eddy Summers, Joe Courtney, & Mir in the Service Department are why we continue our longtime More

by William Bedell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney, Mir A.
Oct 31, 2024 -

Joe Myers Ford responded

Thank you for your fantastic review! We are thrilled to hear about your long-standing relationship with us and the trust you've placed in us over the past 20 years. It's wonderful to know that Eddy, Joe, and Mir in the Service Department have consistently provided you with the service you deserve. We're also excited that you've connected with Calvin on the Sales Team and are looking forward to your next vehicle purchase with him. Your satisfaction is our top priority, and it's great to hear that we’ve met your expectations over the years. Thank you for your continued loyalty, and we can't wait to assist you with your next car purchase. If you need anything in the meantime, please don’t hesitate to reach out!

October 30, 2024

Alejandro & Alessio were excellent! Attentive, thoughtful, knowledgeable. When we were waiting someone always spoke to us to make sure someone was helping us. More

by Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro & Alessio. Finance director, too.
Nov 01, 2024 -

Joe Myers Ford responded

Thank you for your fantastic review! We’re thrilled to hear that Alejandro and Alessio provided you with attentive and thoughtful service. It’s great to know that they kept you informed and ensured you felt supported throughout your visit. Our team is committed to delivering a top-notch experience, and your feedback highlights their hard work. We appreciate your support and look forward to assisting you again in the future!

October 29, 2024

Alessio worked hard to get us a deal that worked. Finance was easy and straight forward, very professional! Good selection of vehicles. We ended up buying two. More

by Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessio, Alejandro.
Oct 30, 2024 -

Joe Myers Ford responded

Thank you so much for your review! We’re thrilled that Alessio went above and beyond to find a deal that worked for you, and that the finance process was smooth and professional. It's fantastic to hear that our vehicle selection impressed you so much that you chose to buy two! We appreciate your business and look forward to serving you again in the future. Enjoy your new vehicles!

October 28, 2024

Great service, will have the service on my Explorer done at Joe Meyers from now on. More

by fwrunnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Jackson great service advisor
Oct 30, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re delighted to hear that you had a great experience with us. We're thrilled that you've chosen Joe Myers for your Explorer's service moving forward. If you need anything or have questions in the future, don’t hesitate to reach out. We look forward to serving you again!

Oct 30, 2024 -

fwrunnin responded

Your team earned my business.

October 28, 2024

Kiera Corrigan in service was great. Super communicator and friendly.. Greg Anthony also is super. Great place ti have your car serviced. Also love the free ride home and pick up se More

by Beebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiera and Greg
Oct 29, 2024 -

Joe Myers Ford responded

Thank you so much for your kind words! We're thrilled to hear that Kiera and Greg provided you with excellent service. Our team strives to make your experience as convenient and enjoyable as possible, and it’s great to know you appreciated the complimentary ride service as well. We look forward to serving you again in the future!

October 25, 2024

The service dept is great, from the service advisor (this visit was Travis, the service manager and even the valet drivers who picked up and delivered my Edge.I’d give them all a Six star review (five is top More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Oct 28, 2024 -

Joe Myers Ford responded

Thank you so much for your fantastic review! We’re thrilled to hear that Travis, our service manager, and our valet drivers provided you with exceptional service during your visit. Your kind words mean a lot to our team, and we appreciate your willingness to give us a six-star rating! If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again!

October 25, 2024

I can’t say enough about how friendly and efficient the staff at Joe Myers were during my recent car purchase. They walked me through each option with honesty, and there was no pressure to make a quick dec More

by svvvn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Gomez
Oct 28, 2024 -

Joe Myers Ford responded

Thank you so much for your wonderful review! We’re delighted to hear that our team provided you with such a positive car-buying experience. Your satisfaction is our top priority, and we’re glad we could help you find the perfect fit without any pressure. Enjoy your new car, and we look forward to seeing you again soon!

October 24, 2024

The sale rep, Travis, is very good in terms of service recommendations, communication with client and I am very happy with his help and hopefully he will be my rep next time too, and hopefully all reps wi More

by Jiaxian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Oct 28, 2024 -

Joe Myers Ford responded

Thank you for your positive feedback about Travis! We’re delighted to hear that he provided excellent service and communication during your visit. Your satisfaction is our top priority, and we will certainly strive for all our representatives to meet that same standard. We also appreciate you bringing the issue with your car key to our attention. We apologize for the inconvenience and want to make sure this is addressed. If you haven't already, please reach out to us so we can resolve this for you. We look forward to assisting you again in the future!

October 23, 2024

service team was professional and focused on getting the repairs made and completed as quickly as possible More

by Wrreimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta and Luis Machado
Oct 25, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re pleased to hear that our service team was professional and dedicated to completing your repairs efficiently. Providing timely and effective service is our priority, and we appreciate your recognition. We look forward to serving you again!

October 22, 2024

Question can you reverse uber / Lift to be added to bill for pick up. What kind of oil used in $19,95 lifetime oil change.is it synthetic blend. That's all😃 More

by dlillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEIRA
Oct 25, 2024 -

Joe Myers Ford responded

Thank you for your questions! We appreciate your interest in our services. For inquiries regarding Uber or Lyft being added to your bill for pickup, as well as specifics about the oil used in our $19.95 lifetime oil change, we recommend reaching out directly to our Service Director, Aubrey Cook, at Acook@joemyersford.com. He will be happy to provide you with all the information you need. Thank you for reaching out, and we look forward to assisting you further!

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