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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
2,917 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 2,917 reviews

September 27, 2024

Joe Myers is second to none. I highly rate them for service on your vehicle! Extremely satisfied customer! More

by terrill.landry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Faulkner
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Sep 30, 2024 -

Joe Myers Ford responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had an exceptional experience and that you highly rate our service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

September 27, 2024

I received excellent results from Elaine Latham in service. She truly cares about her customers. More

by Kshaide11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine latham
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Sep 30, 2024 -

Joe Myers Ford responded

Thank you for your wonderful feedback! We're delighted to hear that Elaine provided you with excellent service and truly cared about your needs. We appreciate your kind words and look forward to serving you again in the future!

September 26, 2024

Went in for an oil change and Mrs. Elaine did an excellent job getting me in and out during my lunch hour! Great service More

by Annlizarraga2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Report | Print
Sep 27, 2024 -

Joe Myers Ford responded

Thank you for your positive feedback! We're thrilled to hear that Elaine provided you with excellent service and made your oil change quick and convenient during your lunch hour. Our team strives to ensure that every visit is efficient and satisfying. If you need anything else in the future, please feel free to reach out. We look forward to seeing you again!

September 26, 2024

Joe Myers Ford service with my service advisor Elaine Latham is the best Ford service department in Houston! They tell you the trust, do the work and handle my needs efficiently. More

by Buddyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Report | Print
Sep 27, 2024 -

Joe Myers Ford responded

Thank you for your wonderful review! We're delighted to hear that Elaine and our service team provided you with exceptional service. We take pride in our commitment to honesty and efficiency, and it's fantastic to know that your experience reflected that. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again!

September 19, 2024

Happy with the service, but it’s sad that they don’t do the courtesy car wash anymore. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Sep 20, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear you’re happy with the service, but we understand your disappointment about the courtesy car wash. We appreciate your understanding as we make adjustments to our offerings, and your feedback will help us evaluate how we can improve. If there’s anything else we can assist you with, please don’t hesitate to reach out!

September 19, 2024

Really enjoyed the service and experience at Joe Myers ford. Plan on coming back. Just wish truck would be washed after. More

by albert.loera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Jackson
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Sep 20, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that you enjoyed your service and experience. We appreciate your suggestion about washing the truck afterward and will certainly take that into consideration. We look forward to seeing you again and hope to make your next visit even better!

September 16, 2024

I had the pleasure of dealing with Cedric Rodger and his customer service skills were very professional. He was able to help me and satisfy my needs within the same day. More

by Rwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rodgers
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Sep 17, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re thrilled to hear that Cedric provided you with professional and efficient service. It’s great to know he was able to address your needs promptly. Your satisfaction is our priority, and we appreciate your feedback. If there’s anything else we can assist with, please don’t hesitate to let us know!

September 15, 2024

The staff were very friendly yet professional and made sure our needs were fulfilled. Thank you for the experience. More

by rodneyem9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martin, Lucas
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Sep 16, 2024 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're delighted to hear that our staff provided friendly and professional service while meeting your needs. Your satisfaction is our top priority. If there's anything more we can do for you, please let us know.

September 14, 2024

Excellent team! ! Wouldn't have done without Alessio and Alejandro! We will definitely be back! More

by nelssygarza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessio Gomez, Alejandro Gomez
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Sep 16, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that Alessio and Alejandro made such a positive impact on your experience. We look forward to welcoming you back in the future. If you need anything or have any questions, feel free to reach out. Safe travels and see you soon!

September 14, 2024

Luis Acosta is always kind,courteous and truly amazing. Extremely knowledgeable and helpful. Luis Acosta greets you with a smile and always keeps you informed . More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Report | Print
Sep 16, 2024 -

Joe Myers Ford responded

Thank you for your wonderful review! We're thrilled to hear that Luis consistently provides you with such kind and courteous service. His dedication to keeping customers informed and delivering a positive experience is truly appreciated. We'll be sure to share your kind words with him. If there’s anything else you need, please don’t hesitate to reach out!

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