Joe Myers Ford

The work request was completed on time, and as expected, the vehicle looks outstanding again. the vehicle looks outstanding again. More

Customer service is great. Five stars timing to just do an oil change is very long should be shorter. Five stars timing to just do an oil change is very long should be shorter. More

I received a recall on my 2023 Bronco Sport. I stopped by Joe Myers’s & met Gregg Anthony in the service department. Gregg read my recall letter & immediately scheduled mobile service for my I stopped by Joe Myers’s & met Gregg Anthony in the service department. Gregg read my recall letter & immediately scheduled mobile service for my recall. Two days later Kristian came to my home. He is a very nice, professional young man. He took care of my recall in a timely manner. I love mobile service. Great not having to deal with dropping off & picking up my car. And most of all I didn’t spend a day or two without a car. A big thanks to Gregg Anthony for scheduling mobile service for me. Also many thanks to Kristian for his quality work. Please continue to add mobile services. This is the best customer service ever!!! More

Unethical, Lacks Integrity, Unresponsive, and Lacks Principles. If you’re looking for a poor customer service experience and a car that is likely unsafe to drive, shop here. They sold me a car with Principles. If you’re looking for a poor customer service experience and a car that is likely unsafe to drive, shop here. They sold me a car with engine problems after I told them I was buying the car for a teen and that safety was of utmost importance. They checked the car out afterwards and told me it had engine problems and take it to the manufacturer to see if they can assist with it. This is an establishment centered solely around profit and will likely sell unsafe vehicles to that end. The used car manager, Johnny, was aggressive, did not listen on the phone and hung up on me. The customer service rep, Samantha, was incompetent and claimed to have no access to corporate representatives after refusing to have the GM address the issues. After many phone calls I was able to obtain the corporate number: Berkshire Hathaway - 972-607-9295. Disappointing and dishonest establishment. Save yourself the trouble and shop some place else. More

Andrew is a very good service tech kept me informed the status of my truck had a little issue with the drain plug being bad and he waved the part when I informed him that they were the only ones that ever status of my truck had a little issue with the drain plug being bad and he waved the part when I informed him that they were the only ones that ever changed my oil. Informed me of some issues that will need to be addressed in the near future. Nothing pressured at the moment which is nice because I know their job is too get more work but when you’re spending $200 for oil and filter and air filter slow steep so just something I will address and just take in and have it done off setting from my oil changes. More

They were able to replace the battery and alternator on Saturday even though they said it would take till Monday! Saturday even though they said it would take till Monday! More

Joe Myers has stepped up their game over the last few years by improving their customer service. years by improving their customer service. More

Shout out to Elaine Latham my service advisor! Not only was she super cool but she was also honest and helpful! Thanks Again, Ms.Elaine! Not only was she super cool but she was also honest and helpful! Thanks Again, Ms.Elaine! More

Worst job being efficient and competent. Every time I go there my car comes back with a new issue. Unbelievable! And don’t get me started on having to leave my car for 4-5 days before they Every time I go there my car comes back with a new issue. Unbelievable! And don’t get me started on having to leave my car for 4-5 days before they even look at my car. Can’t you do a better job of scheduling? Apparently not. Don’t buy a Ford, and don’t go to Joe Myers! More

Joe Myers Ford has a very good service department. Travis oversaw the service work being done on my Edge and was super to work with. Travis oversaw the service work being done on my Edge and was super to work with. More