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Joe Myers Ford

Houston, TX

4.8
2,951 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,952 reviews

November 20, 2024

Luis said my car was in good condition during the multi point check. He would see me next year. More

by emariepagewalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Lacosta
Nov 21, 2024 -

Joe Myers Ford responded

Thank you for the 5-star review! We're happy to hear that Luis was able to assist you and that your car is in good condition after the multi-point check. We appreciate your confidence in our service and look forward to seeing you again next year. If you need anything in the meantime, don't hesitate to reach out!

November 20, 2024

Saw a used vehicle on their website, contacted them Monday 11/18/2024 about it and spoke with Kameron. We set up an appointment time for me to come look at the vehicle and test drive it, not even 2hrs More

by Smitty_yaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kameron Rhodes
Nov 22, 2024 -

Joe Myers Ford responded

Thank you for sharing your experience, and we sincerely apologize for the frustration you encountered. The situation you described does not reflect the level of integrity and transparency we strive to provide. To address your concerns further, we encourage you to reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com. Samantha is dedicated to ensuring our customers' concerns are heard and resolved appropriately. We appreciate your feedback and the opportunity to improve. Should you decide to give us another chance in the future, we would be grateful to earn your trust.

November 17, 2024

This was my first time visiting Joe Myers Ford and it was amazing. I did my research on finding the exact Expedition I wanted in a 150 mile radius from my home town and this dealership had the best prices an More

by rsupak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Sharif and Adriana Guerra
Nov 20, 2024 -

Joe Myers Ford responded

Thank you for taking the time to share your fantastic experience with us! We're thrilled that you found the perfect Expedition and that Ali and Adriana were able to make your visit smooth and enjoyable. We pride ourselves on offering great prices and an excellent selection, and it’s wonderful to hear that both Ali and Adriana made such a positive impact. We truly appreciate your kind words and your 5-star review! If you need anything in the future, don’t hesitate to reach out. Enjoy your new Expedition!

November 15, 2024

Great customer service and easy to work with. Helped me get exactly what I wanted More

by garrettwhite10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 18, 2024 -

Joe Myers Ford responded

Thank you for the wonderful review! We're so glad to hear that our team provided great customer service and made the process easy for you. Helping you find exactly what you wanted is what we strive for. We appreciate your business and look forward to serving you again!

November 14, 2024

Great customer service and advice on required work to be done after service report received. Truck delivered with care and attention on time and as promised. Joe Coutney could not have been more helpful and More

by Colin Stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Coutney
Nov 15, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re thrilled to hear that Joe was able to provide such excellent service and advice throughout your visit. It's great to know that your truck was delivered on time and with the care you deserve. We will be sure to pass along your appreciation to Joe—he truly is a valuable part of our team. Thanks again for trusting us, and we look forward to assisting you in the future!

November 14, 2024

Great communication and good customer service and on time with the maintenance service I came in for More

by randiaz56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Nov 15, 2024 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you were pleased with our communication, customer service, and timely maintenance service. Providing excellent service is our top priority, and we’re glad we could meet your expectations. We look forward to assisting you again in the future!

November 13, 2024

Lewis in the service department with joe myers ford always provides top-tier service. Here is my main go to when it comes to servicing my F150. Any issues are always quickly resolved and accommodated f More

by cademills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lewis
Nov 14, 2024 -

Joe Myers Ford responded

Thank you for your fantastic review! We’re delighted to hear that Lewis in our service department has been your go-to for servicing your F150. Knowing that he consistently provides straightforward, top-tier service and resolves issues quickly is exactly what we aim for. We appreciate your trust in us and look forward to keeping your F150 in great shape for many miles to come!

November 12, 2024

Service was fantastic, service person Elaine was great, she took the time to get the technician to go over the issue so they understood the problem to make the proper diagnosis, she kept me updated on time More

by gresells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine L.
Nov 13, 2024 -

Joe Myers Ford responded

Thank you so much for your kind words! We're thrilled to hear that Elaine provided you with excellent service and made sure the issue was properly diagnosed and resolved. It's great to know that your experience was so positive, and we're excited to welcome you back in the future. If you need anything else, don't hesitate to reach out!

November 12, 2024

Nice dealership, Calvin was an excellent salesman. Would come back again to purchase another vehicle. More

by mitchellchavez38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
Nov 13, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We're so glad to hear that Calvin provided excellent service during your visit. We look forward to welcoming you back for your next vehicle purchase! If you ever need anything, don't hesitate to reach out.

November 11, 2024

Was very patient and helpful. Told me everything I needed to know and kept me updated. More

by johnturnbow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 13, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We're thrilled to hear that our team was patient, helpful, and kept you informed throughout the process. We strive to provide a smooth and transparent experience for all our customers, and it's great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out!

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