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Joe Myers Ford

Houston, TX

4.8
3,053 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,053 reviews

March 11, 2025

Helpful staff. Good service. Informative. Keep you updated. Like the ride home. Pam was good to work with. More

by Edbid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
Mar 12, 2025 -

Joe Myers Ford responded

Thank you for your great review! We're so glad to hear that you had a positive experience with our helpful and informative staff, and that Pam made your visit enjoyable. We’re happy you appreciated the ride home as well! If you need anything else, we’re here to assist you.

March 10, 2025

Service was excellent! Elaine Latham is a great service advisor! Your service department is of high quality. Service is quick, complete and professional! More

by rfancher48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Mar 11, 2025 -

Joe Myers Ford responded

Thank you for your great feedback! We're so glad to hear that Elaine Latham provided excellent service and that you had a positive experience with our service department. We strive to offer quick, complete, and professional service, and we truly appreciate your kind words. We look forward to assisting you again in the future!

March 09, 2025

Very professional, excellent service, I was very satisfied with the process of the seller and his work team More

by cbarroso2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtys
Mar 10, 2025 -

Joe Myers Ford responded

Thank you for your wonderful review! We’re so glad to hear that you had a professional and satisfying experience with our team. We truly appreciate your feedback and are grateful for the opportunity to serve you. If you need anything in the future, don’t hesitate to reach out!

March 09, 2025

The dealership is always taking care of the customer. There is always a great atmosphere and attention to detail, with every service. More

by RM3 Resources
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 10, 2025 -

Joe Myers Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you consistently have a great experience with us. We take pride in providing excellent customer care and attention to detail, and it's great to know that it shows in every service. We appreciate your trust and look forward to continuing to serve you in the future!

March 09, 2025

Great service! !! Calvin was amazing. Justin was also great. Smooth and painless transaction!!! Thank you More

by bay0033
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
Mar 10, 2025 -

Joe Myers Ford responded

Thank you for your fantastic review! We're so glad to hear that Calvin and Justin provided you with amazing service and made your transaction smooth and painless. We truly appreciate your feedback and look forward to assisting you again in the future!

March 07, 2025

I love having my service done with Joe Myers Ford - Service . Just bought some tires from them Which were very well Priced and got warranty work knocked out. Always efficient and professional. More

by Buddyh
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Mar 11, 2025 -

Joe Myers Ford responded

Thank you for your kind words about your service experience. We are thrilled to hear that you found our tire prices to be very well priced and that we efficiently handled your warranty work. Our team strives to provide professional service, and we appreciate your feedback.

March 05, 2025

It was our first time buying a new vehicle and Alexander Cerritos helped us a lot and answered all our questions. We are very satisfied with our purchase. More

by brendaalvarez155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Cerritos
Mar 06, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience with us! We're thrilled to hear that Alexander Cerritos was able to assist you during your first vehicle purchase and that you are very satisfied with your new vehicle. We appreciate your trust in us and look forward to serving you again in the future.

March 02, 2025

Great team work from sales to finance. I was expecting the process to be all but they made it happen quickly. More

by Lillian Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessio Gomez-Sanchez
Mar 05, 2025 -

Joe Myers Ford responded

Thank you for your kind words about our team. We are thrilled to hear that you found our sales and finance teams to be efficient and effective in making the process quick for you. We look forward to seeing you for your first service visit!

March 02, 2025

flat repair. took 3 hrs nobody said anything about delays or workload until I went and asked. Somebody should have kept me informed of any delays without me havi More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Acosta
Mar 06, 2025 -

Joe Myers Ford responded

Thank you for your feedback regarding your recent flat repair experience. We apologize for the lack of communication about the delays and understand how important it is to keep our customers informed. Your concerns are valuable to us, and we will address this issue with our team to improve our service. Please reach out to our Service Director, Aubrey Cook, at Acook@joemyersford.com to discuss your concerns further.

March 01, 2025

Aubrey is absolutely the best person Service was amazing , highly recommended for any ford service More

by MIDMIKE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey and Brandon
Mar 04, 2025 -

Joe Myers Ford responded

Thank you for your kind words about Aubrey and our service. We are thrilled to hear that you had an amazing experience and appreciate your recommendation for service. We look forward to seeing you next time!

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