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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
2,917 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 2,917 reviews

October 28, 2024

Great service, will have the service on my Explorer done at Joe Meyers from now on. More

by fwrunnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Jackson great service advisor
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Oct 30, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re delighted to hear that you had a great experience with us. We're thrilled that you've chosen Joe Myers for your Explorer's service moving forward. If you need anything or have questions in the future, don’t hesitate to reach out. We look forward to serving you again!

Oct 30, 2024 -

fwrunnin responded

Your team earned my business.

October 25, 2024

The service dept is great, from the service advisor (this visit was Travis, the service manager and even the valet drivers who picked up and delivered my Edge.I’d give them all a Six star review (five is top More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Oct 28, 2024 -

Joe Myers Ford responded

Thank you so much for your fantastic review! We’re thrilled to hear that Travis, our service manager, and our valet drivers provided you with exceptional service during your visit. Your kind words mean a lot to our team, and we appreciate your willingness to give us a six-star rating! If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again!

October 25, 2024

I can’t say enough about how friendly and efficient the staff at Joe Myers were during my recent car purchase. They walked me through each option with honesty, and there was no pressure to make a quick dec More

by svvvn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Gomez
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Oct 28, 2024 -

Joe Myers Ford responded

Thank you so much for your wonderful review! We’re delighted to hear that our team provided you with such a positive car-buying experience. Your satisfaction is our top priority, and we’re glad we could help you find the perfect fit without any pressure. Enjoy your new car, and we look forward to seeing you again soon!

October 24, 2024

The sale rep, Travis, is very good in terms of service recommendations, communication with client and I am very happy with his help and hopefully he will be my rep next time too, and hopefully all reps wi More

by Jiaxian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Oct 28, 2024 -

Joe Myers Ford responded

Thank you for your positive feedback about Travis! We’re delighted to hear that he provided excellent service and communication during your visit. Your satisfaction is our top priority, and we will certainly strive for all our representatives to meet that same standard. We also appreciate you bringing the issue with your car key to our attention. We apologize for the inconvenience and want to make sure this is addressed. If you haven't already, please reach out to us so we can resolve this for you. We look forward to assisting you again in the future!

October 23, 2024

service team was professional and focused on getting the repairs made and completed as quickly as possible More

by Wrreimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta and Luis Machado
Report | Print
Oct 25, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re pleased to hear that our service team was professional and dedicated to completing your repairs efficiently. Providing timely and effective service is our priority, and we appreciate your recognition. We look forward to serving you again!

October 22, 2024

Question can you reverse uber / Lift to be added to bill for pick up. What kind of oil used in $19,95 lifetime oil change.is it synthetic blend. That's all😃 More

by dlillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEIRA
Report | Print
Oct 25, 2024 -

Joe Myers Ford responded

Thank you for your questions! We appreciate your interest in our services. For inquiries regarding Uber or Lyft being added to your bill for pickup, as well as specifics about the oil used in our $19.95 lifetime oil change, we recommend reaching out directly to our Service Director, Aubrey Cook, at Acook@joemyersford.com. He will be happy to provide you with all the information you need. Thank you for reaching out, and we look forward to assisting you further!

October 21, 2024

Andrew helped make everything go smoothly to take care of a recall and get my service done. More

by David M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 24, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We're glad to hear that Andrew was able to assist you smoothly with your recall and service. Our team is dedicated to providing excellent care, and your feedback means a lot to us. We look forward to seeing you again!

October 19, 2024

Service was great and the rental manager valeria was very nice girl and explain enerything and anser all of my question thank you More

by maria01richard@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria sanchez
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Oct 21, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team and that Valeria took the time to answer all your questions. Providing clear information and excellent customer service is what we strive for. We appreciate your feedback and look forward to assisting you again in the future!

October 18, 2024

Great staff and made the needed service on my F150 a breeze. Had me back on the road within the estimated time. More

by Johnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 21, 2024 -

Joe Myers Ford responded

Thank you for sharing your experience! We’re thrilled to hear that our staff made the service on your F150 a breeze and that you were back on the road in no time. Providing timely and efficient service is our priority, and we appreciate your trust in us. If you need anything else in the future, don’t hesitate to reach out!

October 17, 2024

Over the last 10 years, I have noticed that this Dealership has made a number of improvements related to customer satisfaction. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
Report | Print
Oct 18, 2024 -

Joe Myers Ford responded

Thank you for your thoughtful review! We appreciate your loyalty over the last 10 years and are glad to hear that you've noticed our improvements in customer satisfaction. Our team works hard to enhance the experience for our valued customers, and your feedback motivates us to continue striving for excellence. If there's anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you for many more years to come!

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