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Joe Myers Ford

Houston, TX

4.8
3,017 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,017 reviews

February 10, 2025

Your service advisor Brandon was very concerned about the needs of my vehicle which made me feel very comfortable for the first time at Joe Myers during a service.Thanks Brandon 👍 More

by rickeyb66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 11, 2025 -

Joe Myers Ford responded

We're so glad to hear that Brandon made your service experience a comfortable one. Ensuring that your vehicle’s needs are met with care and professionalism is our top priority, and we’re happy that Brandon delivered that level of service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

February 08, 2025

Super great service! Quick and friendly! We’ve been taking our vehicles there for years! More

by justGonzaloo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney,
Feb 10, 2025 -

Joe Myers Ford responded

Thank you so much for your kind words! We truly appreciate your continued trust in us over the years. It's always a pleasure to provide quick and friendly service, and we look forward to taking care of your vehicles for many more years to come!

February 07, 2025

Good prompt and friendly service . I had a water pump replaced and an oil change More

by jameasmith8630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe cortney
Feb 10, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that you received prompt and friendly service and that your water pump replacement and oil change were taken care of efficiently. Providing a smooth and positive experience is always our goal, and we appreciate you choosing us for your service needs. We look forward to assisting you again in the future!

February 07, 2025

Service was good, the service provider he was very helpful. He explained me about the ford pass app and how effective it is. More

by rajthippani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 10, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that your service experience was good and that the service provider was helpful in explaining the Ford Pass app to you. We're happy you found the app useful, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!

February 01, 2025

Great service. Elaine is very knowledgeable, professional, kept me informed during service, and my car was completed when promised. I will continue going to Joe Mye More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Feb 03, 2025 -

Joe Myers Ford responded

Thank you for the wonderful 5-star review! We're thrilled to hear that Elaine provided you with exceptional service and kept you informed throughout the process. It’s great to know that your car was completed on time as promised. We appreciate your loyalty to Joe Myers and look forward to continuing to work with you and Elaine in the future!

February 01, 2025

Service was perfect. In and out. Would recommend this group for your service needs. I was always kept informed on status of the vehicle. More

by uncommon6999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 03, 2025 -

Joe Myers Ford responded

Thank you for your kind words! We're so glad to hear that your service experience was perfect and that you were kept informed throughout the process. We appreciate your recommendation and look forward to helping with any future service needs!

January 31, 2025

The service department is the only thing good about this dealership never shop here again More

by Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Acosta
Feb 03, 2025 -

Joe Myers Ford responded

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. While we’re glad to know that you had a positive experience with our service department, we want to understand more about your concerns with the rest of your visit. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com so we can address your experience directly and work towards a resolution. Your satisfaction is important to us, and we’d like the opportunity to make things right.

January 31, 2025

Very professional and quick work. Very polite and very clean building. Work was done to satisfaction. More

by crawdawg91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 03, 2025 -

Joe Myers Ford responded

Thank you for your review! We're glad to hear that you were pleased with the professionalism, quick service, and the cleanliness of our building. Providing high-quality work that meets your satisfaction is always our goal, and we appreciate your feedback. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!

January 31, 2025

The salesman was personable,friendly and professional his name is Alex Reyes. The other staff were attentive from the receptionist to the financial department. More

by Frank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reyes
Feb 03, 2025 -

Joe Myers Ford responded

Thank you for your kind review! We're so glad to hear that Alex Reyes provided you with a personable, friendly, and professional experience. We’re also pleased that the rest of the team, from the receptionist to the financial department, made sure you were well taken care of. Your feedback means a lot to us, and we appreciate your trust in our staff. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!

January 30, 2025

This Dealership goes beyond expectations when addressing the needs of their customers and or first time potential life long customers!!! More

by a1a2a3a49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desk attendants
Jan 31, 2025 -

Joe Myers Ford responded

Thank you for the incredible review! We’re thrilled to hear that we exceeded your expectations and made such a positive impression. It’s our goal to create lasting relationships with our customers, and we’re so excited to have you as part of our family. We look forward to serving you for many years to come!

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