Joe Myers Ford

Today 11/30/2024 i came in to do my state inspection. When i gave them my car there was nothing wrong with it. I get my car back and theres a light that came on as well as my car wouldn't start. I had When i gave them my car there was nothing wrong with it. I get my car back and theres a light that came on as well as my car wouldn't start. I had to buy a battery from them in order to see if the issue was my battery or my alternator. It was a huge inconvenience to me because i had to use my grocery money to buy the battery. I'm disabled so i have a fixed income. Although it was a frustrating situation the service advisor who helped me was Mr. Acosta he was kind from beginning to end. After I bought the battery and they put it in there was no light on and my car drove just fine. I still don't care for their salesmen because the xx they put me in with my current car and I still will never get another car from this dealership nor will I ever recommend them to anyone I know. The service team is the only reason I even deal with Joe Myers. Good job Mr. Acosta from taking a frustrating situation and trying to turn it into a positive outcome. He even did a courtesy of washing my car. More

Great experience in dealing with dealership and having my questions answered. Pleasure to do business questions answered. Pleasure to do business More

Kevin Ryan is awesome and kind thanks. His customer service is great too. Thanks again His customer service is great too. Thanks again More

They always greet me with a smile and treat me very professionally. Any service that needs to be done on my car they keep at it until it’s just right. I am very happy with the dealership. In service El professionally. Any service that needs to be done on my car they keep at it until it’s just right. I am very happy with the dealership. In service Elaine has been exceptionally helpful. More

I appreciate everything Elaine with Joe Myers Ford did for me. The problem was tricky, and the fact that the part had to be ordered and to be waited on she kept me totally informed. for me. The problem was tricky, and the fact that the part had to be ordered and to be waited on she kept me totally informed. More

Carl was very helpful returned calls in a timely manner. Answered all questions and help set my Ford app. Answered all questions and help set my Ford app. More

I have been going to Joe Myers for over 10 years and their Service is always impeccable. From intake through communication to pickup, they always go the extra step their Service is always impeccable. From intake through communication to pickup, they always go the extra step More

They worked with us to minimize the cost based on an issue that should have been covered by Ford and was ultimately not. issue that should have been covered by Ford and was ultimately not. More

Luis said my car was in good condition during the multi point check. He would see me next year. point check. He would see me next year. More

Saw a used vehicle on their website, contacted them Monday 11/18/2024 about it and spoke with Kameron. We set up an appointment time for me to come look at the vehicle and test drive it, not even 2hrs Monday 11/18/2024 about it and spoke with Kameron. We set up an appointment time for me to come look at the vehicle and test drive it, not even 2hrs later, Kameron texts me telling me the mechanic needed more time to look over the vehicle and wouldn't be ready until the next day (Today 11/19/2024). The price was originally $21,191.00 and last night (11/18/2024) I looked at the vehicle again and they bumped the price to $25,491.00. I called this morning (11/19/2024) and spoke with Kameron and asked why the price jumped and he didn't know it had until he looked. Kameron told me he would talk to his manager about the price and see what they could do and I had informed Kameron that I was already pre-approved with my bank for a loan and it was a little over the loan. Kameron text me a couple minutes later saying the vehicle was already sold and was removed off their website. Vehicle is still on their website as of 8:43pm 11/19/2024. So glad I took my business elsewhere and found a dealership who has their integrity and doesn't have crappy work ethics. If you want a vehicle, I would highly recommend NOT going to Joe Myers Ford and take your business elsewhere! More