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Joe Myers Ford

Houston, TX

4.8
2,919 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,919 reviews

September 20, 2023

Elaine Latham and the service technicians were amazing. They had the car ready to go within 2 days. More

by pomporod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Sep 22, 2023 -

Joe Myers Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 20, 2023

Well I'm new to the area n had just purchased hated a vehicle n April but with my back problems,I needed to find a vehicle that would help getn in n out of it & my son took me to Joe Myers n I ended driv More

by linda_ss63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Tuley, Blake Davis
Sep 22, 2023 -

Joe Myers Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 15, 2023

I was in and out in less than an hour and I was 10 minutes late to my appointment. They still treated me with respect and definitely recommend 10/10 More

by frances.carrasquillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Lopez, Carlo Danjoy, Gabriela Martinez, Mir Alikhan, Mike Hopkins
Sep 18, 2023 -

Joe Myers Ford responded

Frances, thank you for your kind words and for recommending us! We appreciate your understanding and look forward to serving you again in the future.

September 12, 2023

I had an oil change scheduled. Service representative was very nice and helpful. Service was completed in 45 minutes. I am very happy with the experience. Thank you. I am spreading More

by iranpour36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
457676 Mentrell Jackson
Sep 12, 2023 -

Joe Myers Ford responded

Thank you so much for your positive review! We appreciate you taking the time to leave us a review, and we are looking forward to seeing you again in the future!

September 12, 2023

Fantastic experience. I would send any family or friends to Joe Myers in the future. More

by clbrock0620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Worton, Marc Macias
Sep 12, 2023 -

Joe Myers Ford responded

Thank you so much for your positive review! We appreciate you taking the time to leave us a review, and we are looking forward to seeing you again in the future!

September 11, 2023

Took my 2018 Lincoln Continental in for regular maintenance and a safety recall. Very pleased with my service advisor and service for regular maintenance. Was told they would need to call to make a More

by blclark6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mentrell Jackson
Sep 12, 2023 -

Joe Myers Ford responded

We're truly sorry for the inconvenience you experienced regarding our communication with safety recall services. Safety recalls are of the utmost importance, and we understand the need for clear and timely communication throughout the process. We deeply regret any lapses in our communication and are committed to rectifying this issue. We take safety recalls very seriously, and your feedback highlights an area where we can improve our services. Please feel free to reach out to us directly if you have any additional concerns or if there's anything specific you'd like to discuss. We value your safety and your business, and we are determined to provide you with a better experience in the future. Please contact our Service Director, Aubrey Cook, at Acook@joemyersford.com and we will do our best to make this better.

September 09, 2023

I’ve been buying vehicles from car dealers since 1989. At least 9 cars, 30+ years, and a dozen salespeople later and I had the best car buying experience of my life. Lucas was the most patient, knowledgea More

by kdalec71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Lara
Sep 12, 2023 -

Joe Myers Ford responded

Thank you so much for your positive review! We appreciate you taking the time to leave us a review, and we are looking forward to seeing you again in the future!

September 08, 2023

The dealership was clean and the service technician was friendly. They were professional in their dealings and very timely with the service. More

by jmcknight4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Weeks, Ronny Haring, Luis Acosta
Sep 12, 2023 -

Joe Myers Ford responded

Thank you so much for your positive review! We appreciate you taking the time to leave us a review, and we are looking forward to seeing you again in the future!

September 08, 2023

My time at Joe Myers ford was fast. I was only there for a short time while getting my car serviced. More

by TexanJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raider Esqueda
Sep 12, 2023 -

Joe Myers Ford responded

Thank you so much for your positive review! We appreciate you taking the time to leave us a review, and we are looking forward to seeing you again in the future!

September 01, 2023

Excellent service, easy to work with, overall very professional. They called me twice, first time to update me on the status of my car, and then to let me know that it’s ready. Thank you Joe Myers For More

by Eziadan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem, Elias Shaheen
Sep 05, 2023 -

Joe Myers Ford responded

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

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