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Joe Myers Ford

Houston, TX

4.8
3,071 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,071 reviews

April 05, 2025

Joe Meyers service is efficient and caring towards their customers. I had a situation with my starter basically frying at 7300 miles. I’m pissed to be honest, with Ford, but I have confidence in the repair More

by Christine.carr20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 07, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience with us. We understand your frustration with the situation, but we’re glad to hear that our service team was able to provide you with the confidence and care you deserve. We always aim to ensure our customers feel taken care of, and we appreciate you trusting us with your vehicle repair. If you have any further questions or concerns, feel free to reach out!

April 04, 2025

Exceptional customer service from Travis! He made sure he did everything possible to get my car back on same day. More

by DJ
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Apr 07, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! It’s fantastic to hear that Travis provided exceptional customer service and went the extra mile to get your car back to you the same day. That kind of dedication and effort is exactly what we aim for, and we’re glad it made a difference during your visit. We appreciate your feedback and look forward to being here whenever you need us.

April 03, 2025

From the moment I walked in Joe Myers Ford until I left was the best experience I have had at a dealership!! More

by jentwinb89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Howard
Apr 04, 2025 -

Joe Myers Ford responded

Thank you for your fantastic review! We're so happy to hear that your experience at Joe Myers Ford was the best you’ve had at a dealership. We truly appreciate your feedback and are thrilled that we could make your visit a positive one. We look forward to assisting you again in the future!

April 02, 2025

Customer service at the dealership was very courteous and polite. They called me to give me updates about my recall repairs. More

by ayoola6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Rangel, Medina Hector
Apr 04, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We’re glad to hear that our team provided courteous service and kept you informed throughout the recall repair process. We appreciate your feedback and look forward to assisting you again in the future!

April 01, 2025

Preliminary deal reached over the phone, straight forward experience without surprises in person. Very professional More

by Wt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Andrade
Apr 03, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're glad to hear that your deal process was straightforward and professional, and that there were no surprises when you arrived. We strive to make every step as seamless as possible for our customers, and we appreciate your feedback!

April 01, 2025

Great sale person Greg Martin will recommend to friends to come and see for a good place to buy a ford More

by ernestneu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Apr 04, 2025 -

Joe Myers Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Greg Martin provided a great experience and that you would recommend us to your friends. We appreciate your support and look forward to helping you or anyone you send our way find the perfect Ford!

March 31, 2025

Gave attention to my vehicle problem, found it and addressed the problem. Kept me informed regarding price and duration of the repair. Great customer service More

by Ladygrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Service advisor
Apr 01, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're so glad to hear that the team took the time to identify and address the issue with your vehicle while keeping you informed every step of the way. Great customer service is always our goal, and we're happy we could deliver that for you. If you need anything else, feel free to reach out!

March 30, 2025

If I could give them 0 stars, I would! ! They lied deceived and misrepresented several things including sales promotions, optional versus non optional items, what was included in the car, More

by Chip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Watson, Joshua Zimmerman
Apr 03, 2025 -

Joe Myers Ford responded

We are sorry to hear that you feel this way about your experience. We take all feedback seriously and strive to provide the best service to our customers. We would like the opportunity to address your concerns and work toward a resolution. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com, so we can discuss your experience further.

March 28, 2025

Joe Meyers Ford Service does a GREAT job, especially Rick Rawlings—he is a top-notch service rep and an outstanding gentleman! More

by drew yoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Rawlings
Mar 31, 2025 -

Joe Myers Ford responded

It's fantastic to hear you had such a positive experience! We're especially pleased that Rick Rawlings provided you with top-notch service. We agree that having an outstanding service representative can make a significant difference. Thank you for sharing your kind words about Rick and the service team. We appreciate your feedback.

March 27, 2025

Greg and team got me in the right vehicle. Great salesman and very professional. Highly recommend. More

by Reggie34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Mar 28, 2025 -

Joe Myers Ford responded

Thank you for the wonderful review! We're thrilled to hear that Greg and the team helped you find the right vehicle and provided you with professional service. We truly appreciate your recommendation and look forward to assisting you again in the future!