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Joe Myers Ford

Houston, TX

4.8
3,053 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,053 reviews

March 17, 2025

Mr Rick Rawlins my ford advisor are an excellent person and very professional, I take my vehicle for a transmission flush and last of one hour the job was done. Thank You! Joe Myers Ford . More

by juanmartinez0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Rawlins
Mar 19, 2025 -

Joe Myers Ford responded

Thank you for your kind words, Joe! We're thrilled to hear that Rick Rawlins provided you with excellent service and that your transmission flush was completed so efficiently. We truly appreciate your feedback and look forward to assisting you again in the future!

March 17, 2025

Lied to, treated like crap, employees have way too many side conversations to even acknowledge customers. Worst customer service I have ever had to deal with.. Will not ever recommend to anyone either in o More

by Cara Cardona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reece
Mar 17, 2025 -

Cara Cardona responded

Call me, I sent an email to Ryan and no response.

Mar 20, 2025 -

Joe Myers Ford responded

We are sorry to hear that you feel we did not meet your expectations. This is not the level of service we strive to provide. We would like to address your concerns directly and work towards a resolution. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or via email at Sleon@joemyersford.com. We appreciate the opportunity to make this right.

Mar 20, 2025 -

Cara Cardona responded

Me respond??! No, how about yall reach out to me. Y’all are the ones with crap service. I wrote a check and paid in full $38,000 and you can’t even reach out and you want me to do it??? You are nuts!!!

March 16, 2025

This is the 2nd vehicle purchased from Joe Meyers which should speak volume for the overall experience. More

by Joel Vern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan
Mar 19, 2025 -

Joe Myers Ford responded

We truly appreciate your continued trust in us for your vehicle purchases. Returning for a second vehicle is the highest compliment we can receive, and we're thrilled to have earned your loyalty. We look forward to serving you again in the future!

March 16, 2025

I met my friendly service guy who looked up my best coupon option, offered drop off service, which I declined, and waited in their very clean customer area with amenities. I received a clean vehicle c More

by HoustonZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Socosta
Mar 19, 2025 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We’re glad to hear that Louie provided you with helpful service and that you enjoyed the clean, comfortable customer area. It's great to know you received clear information on upcoming maintenance without any hassles. We appreciate your trust and look forward to serving you again in the future!

March 16, 2025

Calvin made buying a car easy. Very polite and knowledgeable about the vehicle. Joe Myers has earned my business for the future. More

by Donald Denney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
Mar 19, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're thrilled to hear that Calvin made the car buying process easy, and that his politeness and knowledge left a positive impression. We're grateful for your trust and are excited to continue earning your business in the future!

March 14, 2025

Service was and is always excellent at Joe Meyers Ford. Elaine Latham is an excellent service advisor! More

by rfancher48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Mar 18, 2025 -

Joe Myers Ford responded

Thank you for your kind words! We are thrilled to hear that Elaine Latham provided you with excellent service. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 14, 2025

Awesome work by Ali and Greg at Fred Myers on 290. They made purchasing easier for me. More

by David.santos4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali and Greg
Mar 18, 2025 -

Joe Myers Ford responded

Thank you for your review! We're glad to hear that Ali and Greg made your purchasing experience easier. Providing a smooth and enjoyable process is always our goal, and we appreciate you recognizing their efforts. We look forward to assisting you again in the future!

March 14, 2025

It was quick and easy I had no problems with the service or employees they were polite and friendly More

by cheryleandrews52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Mar 18, 2025 -

Joe Myers Ford responded

Thank you for your review! We're glad to hear that your service was quick and easy, and that our team provided polite and friendly service. We appreciate your feedback and look forward to assisting you again in the future!

March 14, 2025

Kevin in the Service Department was extremely helpful and polite. All recalls were corrected and everything is running great! Thank you Kevin and Joe Myers. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 18, 2025 -

Joe Myers Ford responded

Thank you for your review! We're thrilled to hear that Kevin was helpful and polite, and that all your recalls were addressed. We’re glad to know everything is running great now. We appreciate your kind words and look forward to assisting you again in the future!

March 13, 2025

Pam was great! She kept me up to speed with my vehicle the whole way. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
Mar 14, 2025 -

Joe Myers Ford responded

Thank you for your kind words about Pam! We are glad to hear that she kept you informed throughout your vehicle service. Your satisfaction is our priority, and we appreciate your feedback.