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Joe Myers Ford

Houston, TX

4.8
2,918 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,918 reviews

March 20, 2024

Mer Alikhan was great at explaining everything that could be done within my budget and was able to break all cost down for ease of mind. More

by a.gonzales240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mer Alikhan
Mar 22, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave a review about your experience with Mer Alikhan. We are thrilled to hear that Mer was able to clearly explain your options and make the financial aspects easy to understand. At Joe Myers Ford, we strive to provide exceptional service and transparent communication, and Mer's attentiveness reflects that commitment. We appreciate your business and look forward to serving you again in the future.

March 19, 2024

Stop in for an oil change and was treated very well. Great Service! Thank you! More

by Brett.doty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mentrell Jackson
Mar 21, 2024 -

Joe Myers Ford responded

We strive to make oil changes quick and convenient with excellent service. We're happy to hear we achieved that for you! Thank you for the 5-star review. We appreciate your business and look forward to seeing you again soon!

March 18, 2024

Service was completed as described. Germain was very helpful and informative about the process. Overall a good experience. More

by Dtmcleod
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germain
Mar 18, 2024 -

Joe Myers Ford responded

Hi there, Thank you for your review. We are pleased to hear that Germain provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 16, 2024

When I dropped the car off Josh was my service advisor. During my absence he left employment. The new advisor did not get in touch with me to confirm what work I wanted to be done, nor did he give me any More

by Rhenne5891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 21, 2024 -

Joe Myers Ford responded

Hi Rhenne, thank you for sharing your feedback with us. We're sorry to hear about the challenges you faced during your recent visit. Please contact our Service Director, Aubrey Cook, at Acook@joemyersford.com and we will do our best to make this better.

March 14, 2024

I like the service at Joe Myers Ford. I’ll be back. Thank you very much. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Mar 18, 2024 -

Joe Myers Ford responded

Hi John, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 10, 2024

Went in because I got some service coupons and got everything done that needed to be in a pretty quick manner More

by Courtland.stavley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico
Mar 18, 2024 -

Joe Myers Ford responded

Hi Courtland, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 09, 2024

Cordial, timely, service performed on scheduled promise. Facilities are excellent. I'll be back. Waiting area is very nice. More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico
Mar 18, 2024 -

Joe Myers Ford responded

Hi Tim, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 09, 2024

Michael Perez was an excellent salesman. He listen to my needs as a customer and selected the right model of Ford Maverick. Lariat for me. He negotiated a very fair price . He. was very thou More

by Nelson Walters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Perez and Joshua Zimmerman, and I forgot the other gentleman working with Michael. Sorry guy.
Mar 18, 2024 -

Joe Myers Ford responded

Hi Nelson, Thank you for your review. We are pleased to hear that Michael provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 07, 2024

The service was great, I only have a couple of comments; there is a safety inspection you performed but you didn't provide a summary of what elements were inspected and the actual condition of each one of t More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t ask
Mar 08, 2024 -

Joe Myers Ford responded

Roger, We're saddened to hear that you were not given a full summary report of your safety inspection. We strive to provide all of our customers with information regarding their service appointments, and it we apologize if that wasn't the case for you.

March 04, 2024

Great place to buy from and excellent people that helps you on any thing about buy the vehicle that you want More

by mendoza_ruben1977@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael lopez , Randy perez
Mar 04, 2024 -

mendoza_ruben1977@yahoo.com responded

Great place to buy from and excellent people who helps you on anything that you need to buy the vehicle that you want

Mar 04, 2024 -

Joe Myers Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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