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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
3,066 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 3,066 reviews

September 19, 2024

Happy with the service, but it’s sad that they don’t do the courtesy car wash anymore. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Sep 20, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear you’re happy with the service, but we understand your disappointment about the courtesy car wash. We appreciate your understanding as we make adjustments to our offerings, and your feedback will help us evaluate how we can improve. If there’s anything else we can assist you with, please don’t hesitate to reach out!

September 19, 2024

Really enjoyed the service and experience at Joe Myers ford. Plan on coming back. Just wish truck would be washed after. More

by albert.loera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Jackson
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Sep 20, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that you enjoyed your service and experience. We appreciate your suggestion about washing the truck afterward and will certainly take that into consideration. We look forward to seeing you again and hope to make your next visit even better!

September 16, 2024

I had the pleasure of dealing with Cedric Rodger and his customer service skills were very professional. He was able to help me and satisfy my needs within the same day. More

by Rwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rodgers
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Sep 17, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re thrilled to hear that Cedric provided you with professional and efficient service. It’s great to know he was able to address your needs promptly. Your satisfaction is our priority, and we appreciate your feedback. If there’s anything else we can assist with, please don’t hesitate to let us know!

September 15, 2024

The staff were very friendly yet professional and made sure our needs were fulfilled. Thank you for the experience. More

by rodneyem9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martin, Lucas
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Sep 16, 2024 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're delighted to hear that our staff provided friendly and professional service while meeting your needs. Your satisfaction is our top priority. If there's anything more we can do for you, please let us know.

September 14, 2024

Excellent team! ! Wouldn't have done without Alessio and Alejandro! We will definitely be back! More

by nelssygarza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessio Gomez, Alejandro Gomez
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Sep 16, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that Alessio and Alejandro made such a positive impact on your experience. We look forward to welcoming you back in the future. If you need anything or have any questions, feel free to reach out. Safe travels and see you soon!

September 14, 2024

Luis Acosta is always kind,courteous and truly amazing. Extremely knowledgeable and helpful. Luis Acosta greets you with a smile and always keeps you informed . More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Report | Print
Sep 16, 2024 -

Joe Myers Ford responded

Thank you for your wonderful review! We're thrilled to hear that Luis consistently provides you with such kind and courteous service. His dedication to keeping customers informed and delivering a positive experience is truly appreciated. We'll be sure to share your kind words with him. If there’s anything else you need, please don’t hesitate to reach out!

September 14, 2024

close to home good service, reasonable price, please hire more technicians that would be great More

by Alejandro Prieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Rangel
Report | Print
Sep 16, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We’re glad to hear that you found our service to be good and reasonably priced. We appreciate your suggestion about hiring more technicians and will definitely take it into consideration as we strive to improve our service. If you have any other comments or need assistance, please don’t hesitate to reach out. We look forward to seeing you again!

September 12, 2024

I liked the service Luis provided. I wished that Gladys was still there, she helped me last time with questions and provided transportion to my office. More

by bel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Sep 13, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We’re glad to hear that you appreciated the service Luis provided. We’ll be sure to pass along your kind words to him. If you have any more questions or need further assistance, please let us know—we’re here to help!

September 12, 2024

The service department at Joy Myers is one of the best I have experienced. Bravo! More

by Haier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Costa
Report | Print
Sep 16, 2024 -

Joe Myers Ford responded

Thank you for the wonderful feedback! We’re thrilled to hear that you had such a positive experience with our service department. Your kind words mean a lot to us, and we’ll be sure to share your praise with the team. If there’s anything else we can assist you with, please don’t hesitate to reach out.

September 12, 2024

I purchased a used 2020 ford f150 sales with John Lowe, Joe Myers Ford Preowned department inventory acquisitions manager After a week of the purchase a check engine light came on I called John I had purc More

by dlrogers13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Lowe
Report | Print
Sep 16, 2024 -

Joe Myers Ford responded

We’re very sorry to hear about the issues you’ve experienced with your recent purchase and the lack of communication regarding your warranty coverage. This is not the level of service we aim to provide, and we want to address your concerns promptly. Please contact our Customer Relations Manager, Samantha Leon, at 713-482-5233 or via email at Sleon@joemyersford.com. She will personally assist you in resolving this matter and ensuring that your concerns are addressed. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right.

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