Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
3,066 Reviews
Call Dealership (713) 766-3600
View Awards

16634 Northwest Fwy

Houston, TX

77040

Directions

By Type

Showing 3,066 reviews

October 01, 2024

Andrew is a very good service tech kept me informed the status of my truck had a little issue with the drain plug being bad and he waved the part when I informed him that they were the only ones that ever More

by Firefightermoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Oct 02, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that Andrew provided excellent service and kept you informed about your truck's status. It's great to know that he was considerate about the drain plug issue and gave you helpful information for future maintenance without any pressure. We appreciate your understanding and look forward to assisting you with your vehicle's needs in the future!

October 01, 2024

They were able to replace the battery and alternator on Saturday even though they said it would take till Monday! More

by jvholub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis E Acosta
Report | Print
Oct 02, 2024 -

Joe Myers Ford responded

Thank you for your review! We’re glad to hear that our team could expedite the replacement of your battery and alternator. We strive to provide efficient service and appreciate your understanding. If you need any further assistance, feel free to reach out. Safe driving!

September 30, 2024

Joe Myers has stepped up their game over the last few years by improving their customer service. More

by jdottmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Report | Print
Oct 01, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We're thrilled to hear that you've noticed improvements in our customer service over the years. We’re always striving to enhance the experience for our customers, and it’s great to know our efforts are making a difference. We appreciate your continued support and look forward to serving you again!

September 30, 2024

Shout out to Elaine Latham my service advisor! Not only was she super cool but she was also honest and helpful! Thanks Again, Ms.Elaine! More

by Kevin Boudreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Report | Print
Oct 01, 2024 -

Joe Myers Ford responded

Thank you for the shout-out! We're thrilled to hear that Elaine provided you with honest and helpful service. We'll make sure she knows about your kind words. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

September 30, 2024

Worst job being efficient and competent. Every time I go there my car comes back with a new issue. Unbelievable! And don’t get me started on having to leave my car for 4-5 days before they More

by ThompsonT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
Oct 03, 2024 -

Joe Myers Ford responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you've faced regarding your vehicle service. Your feedback is important, and we want to address your concerns directly. Please reach out to our Service Director, Aubrey Cook, at Acook@joemyersford.com. We’re committed to improving our service and would appreciate the opportunity to resolve this issue for you.

September 28, 2024

Joe Myers Ford has a very good service department. Travis oversaw the service work being done on my Edge and was super to work with. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Sep 30, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our service department and that Travis took excellent care of your Edge. We'll be sure to pass along your praise to him. If there's anything else we can assist you with, don't hesitate to reach out. We appreciate your business!

September 27, 2024

I received excellent results from Elaine Latham in service. She truly cares about her customers. More

by Kshaide11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine latham
Report | Print
Sep 30, 2024 -

Joe Myers Ford responded

Thank you for your wonderful feedback! We're delighted to hear that Elaine provided you with excellent service and truly cared about your needs. We appreciate your kind words and look forward to serving you again in the future!

September 27, 2024

Joe Myers is second to none. I highly rate them for service on your vehicle! Extremely satisfied customer! More

by terrill.landry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Faulkner
Report | Print
Sep 30, 2024 -

Joe Myers Ford responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had an exceptional experience and that you highly rate our service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

September 26, 2024

Went in for an oil change and Mrs. Elaine did an excellent job getting me in and out during my lunch hour! Great service More

by Annlizarraga2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Report | Print
Sep 27, 2024 -

Joe Myers Ford responded

Thank you for your positive feedback! We're thrilled to hear that Elaine provided you with excellent service and made your oil change quick and convenient during your lunch hour. Our team strives to ensure that every visit is efficient and satisfying. If you need anything else in the future, please feel free to reach out. We look forward to seeing you again!

September 26, 2024

Joe Myers Ford service with my service advisor Elaine Latham is the best Ford service department in Houston! They tell you the trust, do the work and handle my needs efficiently. More

by Buddyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Report | Print
Sep 27, 2024 -

Joe Myers Ford responded

Thank you for your wonderful review! We're delighted to hear that Elaine and our service team provided you with exceptional service. We take pride in our commitment to honesty and efficiency, and it's fantastic to know that your experience reflected that. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again!

1
...
21
22
23
...
307