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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
2,918 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 2,918 reviews

April 20, 2024

Service advisor Dylan C did a great job and the service was completed in the time I was told.. More

by brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Cockerham
Report | Print
Apr 22, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave a review! We're thrilled to hear that your service advisor, Dylan C, did a great job and that your service was completed as promised. At Joe Myers Ford, we pride ourselves on having knowledgeable service advisors who can answer your questions and keep you informed throughout the service process. We're also committed to completing repairs efficiently and within the time frame we provide. We're glad Dylan and our service team achieved that for you! Please don't hesitate to reach out to us if you have any questions or need anything in the future.

April 19, 2024

Joe Myers Service Department did an exceptional job servicing my vehicle from pick up, keeping me updated, to dropping off the vehicle More

by James M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Apr 22, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review of our service department! We're thrilled to hear that your experience, from pick-up to drop-off, was exceptional. Our team is dedicated to providing clear communication and keeping you updated throughout the service process, so we're glad they exceeded your expectations. We appreciate you trusting Joe Myers Ford with your vehicle's care. Please let us know if you have any questions in the future, or if there's anything else we can do for you.

April 19, 2024

Friendly staff extremely helpful in trying to get us the best deal possible on the vehicle we were looking for!! Geo and Jason were on point and bent over backwards to accommodate our needs!! More

by redjag13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Geo!!
Report | Print
Apr 22, 2024 -

Joe Myers Ford responded

We're so happy to hear you had a positive experience at our dealership! Thank you for recognizing Geo and Jason's friendly and helpful approach. It means a lot to us that they went the extra mile (or bent over backwards!) to find a deal that worked for you and the vehicle you were looking for. At Joe Myers Ford, we believe in putting our customers first and working hard to find solutions that meet their needs. We're glad Geo and Jason embodied that for you! Congratulations on your new car! We hope you enjoy it for many years to come. Please don't hesitate to reach out to Geo, Jason, or any of our team members if you have any questions or need anything in the future.

April 18, 2024

Joe Meyers Ford has always had great people with great customer service. This is the place to recommend for any of your car, truck or SUV needs.. More

by ELAYNE.BROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
Apr 19, 2024 -

Joe Myers Ford responded

Thank you so much for the fantastic review and continued loyalty to Joe Meyers Ford! We're incredibly grateful that you consider us the place to go for all your car, truck, and SUV needs. Hearing that we consistently provide great customer service through our team members truly motivates us. We appreciate you taking the time to recommend us!

Apr 19, 2024 -

ELAYNE.BROOKS responded

Continue to be a great dealership where people could come and get great service with great customer service from your team members ❤️

April 12, 2024

Very nice people to deal with. no hassels. Quick service.very honest and upfront with me More

by fabnron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine latham
Report | Print
Apr 15, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We appreciate you highlighting how our team was friendly and hassle-free. At Joe Myers Ford, we strive to create a welcoming and efficient environment, and it sounds like we achieved that for you. We're also glad you found our service to be both quick and honest. Transparency and upfront communication are important to us.

April 11, 2024

Joe Courtney is a fantastic service manager. He keeps his customers informed on the status of service being performed. More

by patnbillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Apr 15, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that Joe Courtney went the extra mile to keep you informed throughout your service visit. At Joe Myers Ford, we understand clear communication is key to building trust. We'll be sure to pass your kind words on to Joe.

April 10, 2024

I got done what I needed. The service writer was answered my questions very helpful More

by rnedbalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elain Latham
Report | Print
Apr 12, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave a review! We're happy to hear that you were able to get what you needed and that our service writer was helpful in answering your questions.

April 08, 2024

Service on my 2018 F150 Services and delivery went smoothly. Luis A the service advisor was great. More

by Pjones0155
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Report | Print
Apr 10, 2024 -

Joe Myers Ford responded

We're glad to hear your service on your 2018 F-150 went smoothly from start to finish! Thank you for mentioning Luis A., our service advisor – we'll be sure to pass on your feedback. We appreciate you choosing Joe Myers Ford, and we're happy to help keep your truck running great.

April 05, 2024

Luis Machado was so helpful & made my experience very easy. He made sure I was well taken care of. Enjoyed working with him! More

by Miranda Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
Apr 08, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that Luis Machado made your experience so easy and enjoyable. His dedication to taking care of his customers is truly appreciated. We'll be sure to pass your compliments on to him!

April 03, 2024

The dealership experience was great. They were timely and kept me well informed what was going on with vehicle. Thanks for great customer service. My service technician was Mr. Mentrell More

by Pastorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Mentrell Jackson
Report | Print
Apr 04, 2024 -

Joe Myers Ford responded

We're thrilled to hear you had a fantastic dealership experience! It means a lot to us that you found our service timely and informative. We strive to keep our customers in the loop throughout the process. Thank you for recognizing our great customer service! We'll be sure to pass on your kind words to Mr. Mentrell Jackson. His dedication to positive customer service experiences is much appreciated. We look forward to seeing you again soon!

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