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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
3,066 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 3,066 reviews

October 24, 2024

The sale rep, Travis, is very good in terms of service recommendations, communication with client and I am very happy with his help and hopefully he will be my rep next time too, and hopefully all reps wi More

by Jiaxian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Oct 28, 2024 -

Joe Myers Ford responded

Thank you for your positive feedback about Travis! We’re delighted to hear that he provided excellent service and communication during your visit. Your satisfaction is our top priority, and we will certainly strive for all our representatives to meet that same standard. We also appreciate you bringing the issue with your car key to our attention. We apologize for the inconvenience and want to make sure this is addressed. If you haven't already, please reach out to us so we can resolve this for you. We look forward to assisting you again in the future!

October 23, 2024

service team was professional and focused on getting the repairs made and completed as quickly as possible More

by Wrreimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta and Luis Machado
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Oct 25, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re pleased to hear that our service team was professional and dedicated to completing your repairs efficiently. Providing timely and effective service is our priority, and we appreciate your recognition. We look forward to serving you again!

October 22, 2024

Question can you reverse uber / Lift to be added to bill for pick up. What kind of oil used in $19,95 lifetime oil change.is it synthetic blend. That's all😃 More

by dlillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEIRA
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Oct 25, 2024 -

Joe Myers Ford responded

Thank you for your questions! We appreciate your interest in our services. For inquiries regarding Uber or Lyft being added to your bill for pickup, as well as specifics about the oil used in our $19.95 lifetime oil change, we recommend reaching out directly to our Service Director, Aubrey Cook, at Acook@joemyersford.com. He will be happy to provide you with all the information you need. Thank you for reaching out, and we look forward to assisting you further!

October 21, 2024

Andrew helped make everything go smoothly to take care of a recall and get my service done. More

by David M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 24, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We're glad to hear that Andrew was able to assist you smoothly with your recall and service. Our team is dedicated to providing excellent care, and your feedback means a lot to us. We look forward to seeing you again!

October 19, 2024

Service was great and the rental manager valeria was very nice girl and explain enerything and anser all of my question thank you More

by maria01richard@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria sanchez
Report | Print
Oct 21, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team and that Valeria took the time to answer all your questions. Providing clear information and excellent customer service is what we strive for. We appreciate your feedback and look forward to assisting you again in the future!

October 18, 2024

Great staff and made the needed service on my F150 a breeze. Had me back on the road within the estimated time. More

by Johnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 21, 2024 -

Joe Myers Ford responded

Thank you for sharing your experience! We’re thrilled to hear that our staff made the service on your F150 a breeze and that you were back on the road in no time. Providing timely and efficient service is our priority, and we appreciate your trust in us. If you need anything else in the future, don’t hesitate to reach out!

October 17, 2024

Over the last 10 years, I have noticed that this Dealership has made a number of improvements related to customer satisfaction. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
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Oct 18, 2024 -

Joe Myers Ford responded

Thank you for your thoughtful review! We appreciate your loyalty over the last 10 years and are glad to hear that you've noticed our improvements in customer satisfaction. Our team works hard to enhance the experience for our valued customers, and your feedback motivates us to continue striving for excellence. If there's anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you for many more years to come!

October 15, 2024

Service agent was great! Work was good. Took a little long for oil change, but it was a Monday morning. More

by cd.holloway46
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiera Corrigan
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Oct 16, 2024 -

Joe Myers Ford responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience with our service agent. We appreciate your patience on that busy Monday morning and are glad you were satisfied with the work. Looking forward to seeing you again!

October 12, 2024

I feel satisfied with the service. Luis attended me and he was keeping me updated with the progress. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 14, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that you were satisfied with the service you received and that Luis kept you updated throughout the process. Providing excellent customer service is our priority, and we appreciate your recognition of Luis's efforts. If you have any further questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

October 12, 2024

This dealership is the best I’ve been at I’m 62 years old. Dan Howard is hall of fame salesman thanks Dan and Joe meyers More

by richard zabel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin in finance he is also top class
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Oct 14, 2024 -

Joe Myers Ford responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with us, and we truly appreciate your kind words about Dan. Our team works hard to provide the best service possible, and it’s rewarding to know we succeeded with you. We look forward to serving you again in the future!

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