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Joe Myers Ford

Houston, TX

4.8
2,947 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,947 reviews

December 15, 2024

They were very fast and did everything possible they could to get me in my new car! More

by Makayla!1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ness
Dec 17, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We’re glad we could get you into your new car quickly. We appreciate your business and look forward to serving you again!

December 15, 2024

From start to finish the experience was great my situation is challenging my credit has some dings they were able to help and treat me like I was as important as the 800 score thanks again More

by Paul The Plumber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Howard , Mr Lopez
Dec 17, 2024 -

Joe Myers Ford responded

Thank you for your heartfelt review! We understand that navigating credit challenges can be difficult, and we’re thrilled to hear that our team was able to provide you with the support you needed. It’s important to us that all our customers feel valued, regardless of their credit situation. We appreciate your trust in us and are glad we could assist you throughout the process. If there’s anything more we can help you with in the future, please feel free to reach out. We look forward to serving you again!

December 14, 2024

The staff made the buying experience stress free with no pressure added. They answered all my questions and followed up quickly through the entire process. More

by Mrdelgs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Sharif
Dec 16, 2024 -

Joe Myers Ford responded

Thank you for your 5-star review! We're glad to hear that your buying experience was stress-free and that our team provided clear answers and prompt follow-up. Providing excellent customer service is our top priority, and we're thrilled to have been able to make your experience smooth and enjoyable. Let us know if there's anything else we can assist you with in the future!

December 13, 2024

The service department is currently doing a very good job. Elaine, who is our service advisor, did a great job working with us. I would recommend her to anyone who asked me about the service advisor and More

by Jsomyak@aol.comJsomyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Dec 16, 2024 -

Joe Myers Ford responded

Thank you for your kind words and recommendation! We're glad to hear that Elaine provided you with excellent service. We'll be sure to pass along your feedback to her. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you again for choosing us!

December 12, 2024

The only thing needed are current magazines in waiting room. All magazines were 2023 year More

by Baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Dec 13, 2024 -

Joe Myers Ford responded

Thank you for your 5-star review! We're glad to hear you had a great experience. We appreciate your feedback about the waiting room magazines—keeping them updated is a great suggestion, and we'll make sure to address it. We look forward to serving you again soon!

December 12, 2024

Great service and great people. Pam Rengal is a great service advisor. I will continue to service my car at Joe Myers Ford. Good folks. More

by gilbertherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Rengal
Dec 13, 2024 -

Joe Myers Ford responded

Thank you for the kind words! We're glad to hear you had a great experience with Pam and the team. We look forward to continuing to provide you with excellent service!

December 12, 2024

Great experience. Ness got me in the vehicle I wanted for the price I needed to be at. Had everything ready as I requested prior to my arrival so I was in and out with More

by Sherrimoffat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ness
Dec 13, 2024 -

Joe Myers Ford responded

Thank you for the great review! Ness is a fantastic member of our team, and we're glad he made the process smooth and efficient for you. Enjoy your new ride, and we look forward to serving you again in the future!

December 11, 2024

Great environment, understand the customers needs, friendly and knowledgeable staff, treats customers with respect and always making sure the customer is satisfied. More

by Gmazyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Green and Devin Peoples
Dec 13, 2024 -

Joe Myers Ford responded

Thank you for your review! We’re thrilled to hear that you had a great experience with our friendly and knowledgeable staff. Providing top-notch customer service and understanding your needs is always our priority, and we appreciate your continued trust.

December 10, 2024

A very good dealer with excellent customer service. Pam is a great service advisor. She keeps me informed of my cars status.. More

by gilbertherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Rangel
Dec 11, 2024 -

Joe Myers Ford responded

Thank you for your positive review! We’re glad to hear you had a great experience with our team, especially Pam. We appreciate your kind words and look forward to continuing to provide excellent service.

December 09, 2024

I have always been treated like family and not just and number for a sale. More

by RM3 Resources
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Dec 10, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re so glad to hear that you’ve felt like part of our family throughout your experience. Providing personal and caring service is our top priority, and we truly appreciate your loyalty. We look forward to continuing to serve you in the future!