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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
3,053 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 3,053 reviews

March 28, 2025

Joe Meyers Ford Service does a GREAT job, especially Rick Rawlings—he is a top-notch service rep and an outstanding gentleman! More

by drew yoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Rawlings
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Mar 31, 2025 -

Joe Myers Ford responded

It's fantastic to hear you had such a positive experience! We're especially pleased that Rick Rawlings provided you with top-notch service. We agree that having an outstanding service representative can make a significant difference. Thank you for sharing your kind words about Rick and the service team. We appreciate your feedback.

March 27, 2025

Greg and team got me in the right vehicle. Great salesman and very professional. Highly recommend. More

by Reggie34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martin
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Mar 28, 2025 -

Joe Myers Ford responded

Thank you for the wonderful review! We're thrilled to hear that Greg and the team helped you find the right vehicle and provided you with professional service. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 27, 2025

Poor customer service with Jasmine. Gave me a cracked and dirty car with flies inside the vehicle. More

by Orjiezy85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adriana
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Mar 28, 2025 -

Joe Myers Ford responded

We are sorry to hear that you are not satisfied with your recent experience. We take feedback like yours seriously and would like the opportunity to address your concerns. Please contact Samantha Leon, our Customer Relations Manager, at 713-482-5233 or via email at Sleon@joemyersford.com. She will be happy to assist you and work to resolve the issue.

March 27, 2025

Last year I posted a 1-star review but today I had amazing service from Luis, taking this review from 1 stars to 5 stars. Last year it was incredibly difficult to get someone to acknowledge me in the More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 31, 2025 -

Joe Myers Ford responded

We are so happy to see such a positive change in your experience. It's wonderful that Luis provided you with exceptional service, and we truly appreciate you taking the time to update your previous review. We're thrilled that the early morning greeting, the Uber ride, and the detailed online inspection report with photos, exceeded your expectations. We are very glad that we were able to provide you with the best Ford service experience that you have ever had. We will be sure to pass along your praise to Luis. Thank you for your feedback, and we look forward to serving you again.

March 26, 2025

Our car salesman Johnathan made our truck buying experience great!! We recommend Joe Myers Ford More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Johnathan Whiting
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Mar 27, 2025 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're glad to hear that Johnathan made your truck buying process enjoyable. We appreciate your recommendation and look forward to serving you again!

March 24, 2025

Sales person was awesome and did a great job getting me the deal I wanted. Finance agent did an amazing job getting my paperwork ready for me when promised and I literally spent 3 minutes signing the last More

by Dhunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Tran in sales and Adrianna in finance. Both were very professional and amazing at their job
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Mar 25, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're so glad to hear that your salesperson worked hard to get you the deal you wanted, and that the finance team made the process smooth and efficient. It’s great to know everything went so quickly, and you were able to drive off in your new truck with ease. We appreciate your feedback and hope you enjoy your new ride! Let us know if you need anything in the future.

March 21, 2025

Great service Adviser, Fantastic Service. All work completed as requested on time. I highly recommend Joe Meyers More

by larrypeak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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Mar 24, 2025 -

Joe Myers Ford responded

Thank you for your recommendation! We're glad to hear you had a fantastic experience with our service team and that everything was completed on time. We appreciate your support and look forward to serving you again in the future!

March 20, 2025

Express oil change worked as expected. And recommendations from service writer were logical. When refused, there was no pressure. Just a thank you! More

by johnd.polk37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown.
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Mar 24, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that your express oil change went smoothly and that the recommendations from our service writer were helpful. We believe in providing a pressure-free experience and appreciate your positive comments. We look forward to serving you again in the future!

March 19, 2025

The entire service team provided exceptional service. . Awesome Job, my expectations were met and exceeded!! I’ll definitely recommend Joe Myers Ford to my family and friends. More

by rlortiz8890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire team
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Mar 20, 2025 -

Joe Myers Ford responded

Thank you for the fantastic review! We're so glad to hear that our service team exceeded your expectations. It's great to know that you had such a positive experience with us. Your recommendation means a lot, and we can’t wait to welcome you, your family, and friends back in the future!

March 17, 2025

They were wiling to negotiate, efficient in the finance department and our salesman very nice. More

by Mmw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reece Walker
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Mar 18, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're glad to hear that you had a smooth and efficient process, from negotiations to financing. It’s great to know that your salesman was able to make your experience enjoyable. We appreciate your feedback and look forward to assisting you again in the future!

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