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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
3,017 Reviews
Call Dealership (713) 766-3600
View Awards

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,017 reviews

February 26, 2025

Kevin was very helpful and kept me informed on the progress of my vehicle. And what it would Cost to repair it More

by jamese.kotzur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ryan
Report | Print
Feb 27, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that Kevin provided excellent communication and kept you informed throughout the repair process. We appreciate your trust and look forward to assisting you again in the future!

February 26, 2025

Work done promptly. Nice waiting area. Service advisor friendly and helpful. Easy drop off and pick up. More

by Duroc52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Feb 27, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that your service was completed promptly and that you had a positive experience with our waiting area and service advisor. We strive to make drop-off and pick-up easy for our customers. We look forward to assisting you again in the future!

February 25, 2025

The service was outstanding and all the personnel were professional. A special thanks to Phillip and Brandon!! More

by mbmontgomery2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil and Brandon
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Feb 27, 2025 -

Joe Myers Ford responded

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you had a great experience with our team. Phillip and Brandon will be especially happy to know they made such a positive impact. We truly appreciate your feedback and look forward to serving you again in the future!

February 25, 2025

Great Custer service from the arrive rep to the person providing a loaner. Great overall experience. More

by frankmmolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
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Feb 26, 2025 -

Joe Myers Ford responded

Thank you for your positive feedback! We’re thrilled to hear that you had a great overall experience, from the arrival rep to the person providing the loaner. We strive to offer excellent customer service at every step of the process, and we’re glad we met your expectations. We look forward to assisting you again in the future!

February 25, 2025

Prompt service, well explained and done. Friendly and on time, a good experience for me. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Accosta
Report | Print
Feb 26, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We’re thrilled to hear that you had a good experience and that your service was prompt, well-explained, and completed on time. Providing friendly and efficient service is always our goal, and we’re glad we met your expectations. We look forward to serving you again in the future!

February 24, 2025

Great customer service and very helpful understanding how the maintenance works with vehicle. Thank you! More

by Jeniferm77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Feb 25, 2025 -

Joe Myers Ford responded

Thank you for your kind review! We're so glad to hear that you had a great experience and that our team was helpful in explaining how the maintenance works with your vehicle. We appreciate your feedback and look forward to assisting you again in the future!

February 21, 2025

Excellent customer service over all especially from Pam Rangel your service adviser she answers my questions about service and. Warranty and returns my calls More

by 0311gallardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Rangel
Report | Print
Feb 24, 2025 -

Joe Myers Ford responded

Thank you for your kind feedback! We’re thrilled to hear that Pam Rangel provided excellent customer service and was helpful in answering your questions about service, warranty, and returns. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your compliments to Pam. We look forward to serving you again in the future!

February 20, 2025

Things don’t always go as expected when we go to New Vehicle Dealers to purchase our desired vehicle. Beware. Ask all questions that you have and get clear answers before signing the paperwork. More

by 214sam98@gmail.com
Recommend Dealer
Yes
Employees Worked With
Calvin, Gio
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Feb 21, 2025 -

Joe Myers Ford responded

Thank you for sharing your thoughts. Transparency and clear communication are key in any vehicle purchase, and we always encourage customers to ask questions and ensure they have all the information they need. If there's anything we can do to assist or improve your experience, please let us know.

Feb 26, 2025 -

214sam98@gmail.com responded

Did you get the info I posted on 2/26/25? I posted it Privately to Joe Myers Ford. I can post it Publicly if that’ll help.

February 20, 2025

My truck needed new tires so I shopped around and ended up at my favorite place to get my truck worked on which is Joe Myers Ford - Service awesome to work with she always keeps me up-to-date and she cares More

by Buddyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Report | Print
Feb 21, 2025 -

Joe Myers Ford responded

Thank you for trusting Joe Myers Ford for your service needs! We're glad to hear that you had a great experience and that our team kept you informed throughout the process. We appreciate your loyalty and look forward to helping you with any future service needs!

February 20, 2025

Mr Joe Courtney and Mr Mir ildid impeccable service for 2 of my vehicles Awesome staff More

by chrisvons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney and Mr Mir
Report | Print
Feb 21, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're so glad to hear that Mr. Joe Courtney and Mr. Mir provided impeccable service for both of your vehicles. We truly appreciate your kind words and look forward to continuing to assist you in the future!

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