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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
3,070 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 3,070 reviews

April 14, 2025

As usual, service at Joe Meyers was quick, personal, professional and thorough. Rick Rawlings was my service advisor, and he was a great help! Very welcoming, professional and informative! More

by rfancher48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Rawlings
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Apr 15, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're so glad to hear that your service visit was quick, personal, and thorough. It’s fantastic to know that Rick Rawlings provided such helpful, welcoming, and professional service. We truly appreciate your feedback and look forward to continuing to serve you in the future!

April 12, 2025

The service advisor, Mr Joe Courtney, was very kind and very professional. I was also informed of other issues with my vehicle. I was very satisfied with the overall service. More

by ligehi33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney
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Apr 14, 2025 -

Joe Myers Ford responded

Thank you for your positive feedback! We're delighted to hear that Joe Courtney provided you with kind and professional service. We're also pleased that you were informed of other issues with your vehicle and that you were satisfied with the overall service experience. We appreciate you taking the time to share your positive experience!

April 12, 2025

Excellent service all round, great customer care before, during and after service. Delivered the car back home! More

by delapra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 14, 2025 -

Joe Myers Ford responded

Thank you for your wonderful feedback! We're thrilled to hear you received excellent service throughout your experience. We're especially pleased that you felt well-cared for before, during, and after your service, and that you appreciated our home delivery service. We strive to provide comprehensive and convenient customer care, and we're glad we met your expectations. We appreciate your business!

April 11, 2025

Great experience, great service. Services while I waited. Clean facilities. Conveniently located on 290 & Beltway 8. More

by Jggi50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
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Apr 14, 2025 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're delighted to hear you received great service and enjoyed our clean facilities. It's always our goal to provide convenient and efficient service, especially for those who prefer to wait. We're also glad you found our location convenient. We appreciate your feedback and hope to see you again for any future automotive needs.

April 11, 2025

Luis Acosta is an Amazing, patient, knowledgeable service advisor. He does an Awesome job always. I moved to another area of town which is over 40 minutes away but I prefer coming to this dealership to get More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Report | Print
Apr 14, 2025 -

Joe Myers Ford responded

That's wonderful to hear! We're truly pleased that Luis Acosta has consistently provided you with such exceptional service. It's fantastic that his patience, knowledge, and dedication have made such a positive impression, even leading you to travel a significant distance for your vehicle's service. We deeply value your loyalty and appreciate you taking the time to highlight Luis's outstanding work. We'll be sure to pass along your kind words to him and the team. Thank you for sharing your positive experience!

April 09, 2025

Seamless drop off and pick up but not sure why it takes a week for only 2 hours worth of work to be completed. I would like it more if they were able to work on my truck same day or at least do a diagnostic More

by regrhcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Apr 10, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that the drop-off and pick-up process was seamless for you. We understand your concern about the timeline and how important it is to have a quicker turnaround. We’re always working to improve efficiency, and your suggestion to complete a diagnostic first and then order the necessary parts is something we’ll definitely take into consideration for future service. We appreciate your patience and hope to provide an even more streamlined experience next time!

April 07, 2025

Pam found the needed part and it worked after fixing the obvious issue before now. More

by J pub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
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Apr 08, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're so glad to hear that Pam was able to find the needed part and resolve the issue for you. It's great to know everything is working properly now. If you need any further assistance in the future, please don’t hesitate to reach out!

April 06, 2025

Great customer service. Aaron helped me out on a bed cover I purchased from a aftermarket store. I could not get my Power tailgate to come up and lock because of the bed co More

by kevin.kiel91kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Apr 07, 2025 -

Joe Myers Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that Aaron was able to help you with the bed cover issue and get everything sorted out. It’s great to know he’s also assisting with your leveling kit project for your 2025 Ford F150. We appreciate your continued trust and look forward to seeing you on the 19th for the next step in your truck’s upgrade! If you need anything else, feel free to reach out!

April 05, 2025

Easy access to our house. Nice and clean location. Also Kevin in service was great More

by Logan.ellard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 07, 2025 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're so glad to hear that our location was convenient and that you had a great experience with Kevin in service. We truly appreciate your feedback and hope to continue serving you in the future!

April 05, 2025

Joe Meyers service is efficient and caring towards their customers. I had a situation with my starter basically frying at 7300 miles. I’m pissed to be honest, with Ford, but I have confidence in the repair More

by Christine.carr20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Apr 07, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience with us. We understand your frustration with the situation, but we’re glad to hear that our service team was able to provide you with the confidence and care you deserve. We always aim to ensure our customers feel taken care of, and we appreciate you trusting us with your vehicle repair. If you have any further questions or concerns, feel free to reach out!

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