Joe Myers Ford

Joe Myers Ford responded

Thank you for leaving a positive review, and especially for recognizing Louis's excellent service! We appreciate you highlighting his clear communication about the work needed on your car and the estimated cost. At Joe Myers Ford, we strive to keep our customers informed and ensure a transparent service experience. It's rewarding to know that Louis achieved this for you. We're also delighted to hear that he got your car back to you on time as promised. Knowing you can rely on us for efficient service is important to us. Thanks again for choosing Joe Myers Ford! We look forward to seeing you again soon for your next service need.

Joe Myers Ford responded

Thank you for your review and for bringing this to our attention. We appreciate you choosing Joe Myers Ford for your recent oil change. We apologize for the confusion regarding the $23.05 charge for miscellaneous materials on your bill. Would you be comfortable contacting our service department at 866-848-1198? A service manager will be happy to review your invoice and discuss the details with you. We want to make sure you're completely satisfied with your experience at Joe Myers Ford. In the meantime, thank you for your feedback. It helps us identify areas where we can improve our communication and ensure our customers are aware of all fees associated with our services.

Joe Myers Ford responded

Thank you for the 5-star review! We're delighted to hear about your positive experience at Joe Myers Ford. It sounds like Elaine, your service representative, was fantastic! We appreciate you mentioning how helpful she was and how she guided you away from unnecessary repairs. At Joe Myers Ford, we believe in providing honest and transparent recommendations, and it's great to see Elaine exemplify that value. We'll be sure to pass on your kind words to Elaine – she'll be thrilled to know she made a positive impact on your visit. Thank you again for choosing Joe Myers Ford!

Joe Myers Ford responded

Thank you for the 5-star review! We're delighted to hear your recent visit to Joe Myers Ford was a breeze. It sounds like our friendly staff made you feel welcome, and we appreciate you mentioning how clean our facilities are. We take pride in providing a comfortable and efficient service experience, and we're thrilled you were in and out quickly! Thank you again for choosing us!

Joe Myers Ford responded

Thank you so much for the fantastic review! We're thrilled to hear that Mr. Courtney was able to get your vehicle serviced for the recall the same day. We understand how important it is to have your car available, and we appreciate your kind words recommending him! At Joe Myers Ford, we strive to be efficient and accommodating whenever possible, especially when it comes to recall services. We'll be sure to pass along your compliments to Mr. Courtney – he'll be delighted to hear how much you appreciated his service! Thanks again for choosing Joe Myers Ford. We look forward to seeing you again soon!

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience and would recommend us to others. At Joe Myers Ford, we strive to make the car-buying process smooth and enjoyable, and it sounds like we achieved that for you. We're always happy to welcome back returning customers, and your positive word-of-mouth means a lot to us! Thanks again for choosing Joe Myers Ford. We look forward to seeing you again in the future for your service needs or perhaps another great car purchase!

Joe Myers Ford responded

We're thrilled to hear you had a comfortable and positive experience! A great salesperson can truly make a difference, and we're happy to hear ours met your expectations. The finance department plays a crucial role too, and it's fantastic they made the process smooth as well. Finding the right car and navigating the financing can sometimes feel overwhelming, so we strive to make it a stress-free experience. Thank you for choosing Joe Myers Ford!

Joe Myers Ford responded

Thank you for taking the time to leave a review! We're happy to hear we could address the recall on your 2020 Explorer Platinum's backup camera and replace the battery to ensure everything is functioning properly. It's fantastic that Kris was attentive to detail and also corrected the alert on your backup brake clearance system. We appreciate customers like you who bring these things to our attention. Thank you for choosing Joe Myers Ford!

Joe Myers Ford responded

We're thrilled to hear you had a great experience! At its core, a smooth car buying experience is about finding the perfect car with the right financing, and it sounds like our team delivered on both fronts. Our salespeople and finance department work together seamlessly to ensure our customers get the best possible deal. We appreciate you recognizing their efforts. Congratulations on your new car, and thank you for choosing Joe Myers Ford!

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that everyone on our team was helpful and that your car was even finished a day earlier than expected! We strive to provide a positive and efficient experience for all our customers, and it's rewarding to know we achieved that for you. A day early is a great bonus too! We appreciate your kind words and your recommendation.