Joe Myers Ford
Houston, TX
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very nice The dealer is really nice and friendly. Help me a lot. And answer many questions. He is very patient. It’s a very good experience to buy car here The dealer is really nice and friendly. Help me a lot. And answer many questions. He is very patient. It’s a very good experience to buy car here More
Service visit 10/18/18 Joe, offers exceptional service and makes you feel like you are the only one he is waiting on. He is primary reason I take my vehicle to this service Joe, offers exceptional service and makes you feel like you are the only one he is waiting on. He is primary reason I take my vehicle to this service center. More
Call service is the worst. I call early in the morning to schedule a recall repair. Spent 15 minutes with service clerk giving my information. Se said I will receive a call back I call early in the morning to schedule a recall repair. Spent 15 minutes with service clerk giving my information. Se said I will receive a call back from service manager. At 4:00 pm call back to find out she never processed my call to be scheduled. More
Elaine Latham makes the difference. Everyone is friendly, happy and helpful, this atmosphere is great. Suggestions: 1. rig the TV to remain on instead of on a timer; 2. Have my car read Everyone is friendly, happy and helpful, this atmosphere is great. Suggestions: 1. rig the TV to remain on instead of on a timer; 2. Have my car ready to leave when I leave the cashier. 3. My car wasn't washed and it normally is...(I dropped $750.00) 4. I do not know if the factory syncs were done, I had two notifications and forgot to tell Elaine...so maybe my bad.... More
Outstanding service I originally called for service appointment. The person said no problem, but then said they would be pleased to pick my MKC up at my home, accomplis I originally called for service appointment. The person said no problem, but then said they would be pleased to pick my MKC up at my home, accomplish the service, and return it. Which they did! I got everything done and never left my residence. More
Last 3 visits I was in twice for questions which became a slow air leak and windshield wipers needing replacement and then the last time from for a recall and a new I was in twice for questions which became a slow air leak and windshield wipers needing replacement and then the last time from for a recall and a new tire because of the slow air leak. Michelle Torre took care of me for the recall and new tire. Gerald Toloudis took care of me for the questions and windshield wipers. Excellent customer service. Reminded me of the days of Cindy and my old truck which caused me to be confident buying a new truck from Joe Myers. Thank you! More
My experience was awesome! Everything was great from beginning to end. Thomas, the salesperson, was very patient and put the effort into finding exactly what I was looking for, Everything was great from beginning to end. Thomas, the salesperson, was very patient and put the effort into finding exactly what I was looking for, including keeping me within my budget. In the end, I didn’t have to settle for anything that wasn’t perfect, and he was polite, friendly, and put me at ease throughout. More
Outstanding Service! The Salesman that assisted my husband and I was outstanding. We have gone to several dealerships before going to Joe Myers Ford and we wished that we The Salesman that assisted my husband and I was outstanding. We have gone to several dealerships before going to Joe Myers Ford and we wished that we would not have waisted so much time at those other dealerships. Our Salesman was Professional, exceptionally courteous, and knowledgeable about the Ford-150 truck in which we purchased. Thanks! More
Poor performance Poor quality service on transmission replacement the problem still persist after they change the entire transmission this is the third time the car is Poor quality service on transmission replacement the problem still persist after they change the entire transmission this is the third time the car is in the service for that reason More
Purchasing new truck Good experience buying our new f150 lariat. Greg was great worked hard to make the sale. Made the purchase pain free and found us exactly what we were Good experience buying our new f150 lariat. Greg was great worked hard to make the sale. Made the purchase pain free and found us exactly what we were looking for. More