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Joe Myers Ford
Houston, TX
2,908 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,908 reviews
October 12, 2018
Best car buying experience ever Bought a new Ford F150 from this dealership. Made a great deal with Chris Alligood initially. Then Humberto Villejo took me for a test drive and showe Bought a new Ford F150 from this dealership. Made a great deal with Chris Alligood initially. Then Humberto Villejo took me for a test drive and showed me all the cool things this PU could do and helped me set up my phone with the apps on the truck. Adam Nguyen did all the paperwork in super quick fashion and made financial dealings quick and painless. This was one of the most pleasant vehicle purchasing experience I've ever had. Thanks More
by Jim
Employees Worked With
Carolyn Cross, Chris Alligood, Adam Nguyen, Humberto Vallejo
October 11, 2018
Only if you buy the vehicle there...... I guess if you are purchasing a vehicle you may be treated differently or okay. My FORD truck needed servicing a check engine light came on/low fuel I guess if you are purchasing a vehicle you may be treated differently or okay. My FORD truck needed servicing a check engine light came on/low fuel press error too on Friday evening. I called early Saturday morning and was told I would need a Directors approval for an appointment. So I left my information in hopes of getting in soon since I need my vehicle for work and not thinking there would be a problem. So no call on Monday morning so i called about 1130 and again I am told I will get a call as soon as I am approved for an appointment this time the lady taking the call is rude and made me feel as though I am bothering her. No call Tuesday or Wednesday, mind you I am calling for status on my "not yet approved appointment". So today sameday(Wednesday) I call Tomball Ford and their customer service and compassion was so welcoming. They asked I bring the truck in today and they will give me a ride home. Do yourself a favor and do the homework/reviews Joe Myers has got a really bad name for themselves in customer service and their Service Dept. Don't take your vehicle there they don't want the business anyways and they don't have a problem showing it!!!! More
by cgarcia
Employees Worked With
Pat, Mary S
October 08, 2018
Amazing!!! Cedric Dave and Danny Ramirez made this the most amazing experience ever!! They had me in and out in a new vehicle in about 2 hours even though I have Cedric Dave and Danny Ramirez made this the most amazing experience ever!! They had me in and out in a new vehicle in about 2 hours even though I have horrible credit problems!! I will never buy another car anywhere!!! More
by Cnyaw82
Employees Worked With
Cedric Dave, Pedro Lopez, Danny Ramirez
October 07, 2018
Service Department Overall an excellent job! When I made appointment for service on my Lincoln MKX I was offered a loan car and even told they would pick it up and retu Overall an excellent job! When I made appointment for service on my Lincoln MKX I was offered a loan car and even told they would pick it up and return after service. Now how good is that! What impressed me most was attitude. While I was standing in the service department, a person named Dan asked if he could assist me, and offered coffee, water etc. The coffee was for the pastries in the waiting area. More
by MJC
Employees Worked With
Dan, and don't recall last name in service department., Steve Blanchard, Michelle Shepard, Chris Alligood, Joe Courtney
October 06, 2018
Customer care Did not feel pressured at all. Great sales. Took care of my needs not theirs. Edwin wanted to make sure i was happy. He was patient thru it all Did not feel pressured at all. Great sales. Took care of my needs not theirs. Edwin wanted to make sure i was happy. He was patient thru it all More
by Willieboy831
Employees Worked With
Giao Nguyen, Edwin Cruz
October 03, 2018
Quick, easy and best customer service I’ve ever had Salesman went above and beyond for me .. even taking my calls while off work.. the sale went so quickly and the finance was better than expected.. tru Salesman went above and beyond for me .. even taking my calls while off work.. the sale went so quickly and the finance was better than expected.. truck is awesome and I hope the service department is as good as the rest of the dealership More
by K. Gary
Employees Worked With
Joe Ramirez III, Joe Courtney, Giao Nguyen, Michael Fortier
October 03, 2018
Deceptive Reviews This dealer has always had a bad reputation but somehow manages to get positive reviews. Most recently, they have cost me $450 because they refused to This dealer has always had a bad reputation but somehow manages to get positive reviews. Most recently, they have cost me $450 because they refused to perform service on my truck. The service employee lied because they did not want to deal with the problem. I had to tow it to another dealer and lease a vehicle. I have always heard negative things but they were the closest dealer for the tow. I have sense heard numerous horror stories about their service department. There are other good dealers so avoid this one. More
by FordMan
Employees Worked With
Gerald Toloudis
October 03, 2018
Amazing experience! My experience at Joe Myers was amazing. Buying a new car usually makes people cringe just thinking about all the hours they’ll spend at the dealership My experience at Joe Myers was amazing. Buying a new car usually makes people cringe just thinking about all the hours they’ll spend at the dealership. Not at Joe Myers! The process was quick and easy! Josh Terry, John Williams and Pedro Lopez in financing did an amazing job. Thanks guys! More
by S. Mark
Employees Worked With
Joshua Terry, Pedro Lopez, John Williams
September 30, 2018
Poor Customer Service Long time client suspected an issue fixed April contributed to current. Over 2 wks to get my car in & no ret call from Serv Mgr Long time client suspected an issue fixed April contributed to current. Over 2 wks to get my car in & no ret call from Serv Mgr More
by Not a fan of Joe Myers Ford
Employees Worked With
Service Director/Manager , Gerald Toloudis
September 26, 2018
Patience and hard working! I came in with a challenging situation and Thomas and team were up for the challenge and gave me the best experience I could have asked for. I came in with a challenging situation and Thomas and team were up for the challenge and gave me the best experience I could have asked for. More
by Superman2551
Employees Worked With
Thomas Rancich
