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Joe Myers Ford
Houston, TX
3,074 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,074 reviews
August 04, 2019
Great Experience Shelley was our sales rep at Joe Myers Ford and I must say we were very pleased with our overall experience. I highly recommend anyone looking for a v Shelley was our sales rep at Joe Myers Ford and I must say we were very pleased with our overall experience. I highly recommend anyone looking for a vehicle to go to Shelley. More
by Jsonson
Employees Worked With
Shelly Drake
August 03, 2019
New truck Great customer service from Warren, very helpful. I enjoyed the experience and would work with him again. Very nice guy and he was able to get me in t Great customer service from Warren, very helpful. I enjoyed the experience and would work with him again. Very nice guy and he was able to get me in the truck I wanted. More
by Hdhsh
Employees Worked With
Craig Bosley, Warren Francis
August 01, 2019
Great cars, great service! I arrived with the understanding that the service to be provided would be completed by the end of the day. When I was informed by Lauren Bell that th I arrived with the understanding that the service to be provided would be completed by the end of the day. When I was informed by Lauren Bell that the service would take more time and I needed to leave the vehicle, I was quite frustrated...until Ms. Bell offered to Uber me home. I appreciate that service, as well as the service to my car. More
by famjpawpaw
Employees Worked With
Lauren Bell
July 31, 2019
Great buy Originally send in a pricing request from Cars.com, and got put in touch with Josh Terry. He was very helpful and answered all of my questions. Got Originally send in a pricing request from Cars.com, and got put in touch with Josh Terry. He was very helpful and answered all of my questions. Got a great price on a new truck. More
by Skylinerunner
Employees Worked With
Craig Bosley, Joshua Terry
July 31, 2019
Joshua Terry is the Best Josh Terry is the Best, make sure you ask for him. He is straight forward and upfront. Fantastic dealership from start to delivery. Go see what Josh w Josh Terry is the Best, make sure you ask for him. He is straight forward and upfront. Fantastic dealership from start to delivery. Go see what Josh will do for you at Joe Myers Ford More
by JTerry
Employees Worked With
Joshua Terry
July 31, 2019
Great buying experience Found my perfect vehicle here. The team worked hard to make it happen. Juan and Ralph were very hard working and professional. Would highly recomm Found my perfect vehicle here. The team worked hard to make it happen. Juan and Ralph were very hard working and professional. Would highly recommend! More
by Happy customer
Employees Worked With
Ralph Odigbo
July 28, 2019
Poor service experience I have taken my car in for the exact same issue 4 times now. The first time I brought it in, I didn’t have any issues with customer service, everyone I have taken my car in for the exact same issue 4 times now. The first time I brought it in, I didn’t have any issues with customer service, everyone took great care of me and my vehicle. I drove my car off the lot with less that 15 miles on it...brand new and it started having transmission issues 6 months in. This time was my 4th time taking my car in for the same issues. It was in the shop for almost 4 weeks (3 weeks and 5 days)! The person in charge of helping me never called me to give me updates. I called and texted his personal contact daily and he got back to me a total of 2 times over the course of 26 days... I finally got fed up and complained to management. The manger took over this past Monday and my car was put into “diagnostics” the two days later, and then he called to say they would have my car fully detailed and ready for pickup the next day. I showed up to the dealership and they did not fix the issue with my transmission. They also did not “fully detail” my car and my front and rear license plates were completely bent when my car was returned to me. During this entire process I was not given a loaner car or a rental. I was sharing a car with my husband or borrowing a family members vehicle. When management took over my case, he provided me with a loan car for a grand tots of 3 days... Needless to say, I will be getting rid of my Ford and going with a totally different vehicle before my transmission issues get worse. My car was purchased brand new and had issues at 6 months...I have had it for 4 years and have reported the same issue every time I have taken it in to get work done. I have never had such poor customer service until this visit. I sincerely hope they don’t treat all of their customers this poorly. I was very understanding that they had a heavy influx of vehicles to work on, but an update every now and then would’ve been helpful. Completely ignoring phone calls and texts is highly unprofessional. More
by C1994
Employees Worked With
Dion Raftis
July 26, 2019
Service Department is lacking Brought wife’s expedition in for warranty front end noise. Couldn’t find problem but came up with $1,300 of false repairs. Took truck to our mechanic Brought wife’s expedition in for warranty front end noise. Couldn’t find problem but came up with $1,300 of false repairs. Took truck to our mechanic and they said all repair claims were not needed and charged me nothing. What a scam. Took my new truck in about a year ago for warranty check bad engine vibration at idle. After keeping vehicle for almost 3 weeks they told me the vibration was common to the small 2.7 L engine. My 2015 didn’t have same issue so I took to AutoNation dealership and they checked into it and after a day they determined it was internal engine problem. Installed new engine under warranty. I have zero confidence in Joe Meyer’s Service department. More
by Gator
Employees Worked With
Dion Raftis
July 22, 2019
Salesman was very helpful We really enjoyed working with Warren Francis. He showed us several different options and explained each. We will definitely refer him to friends an We really enjoyed working with Warren Francis. He showed us several different options and explained each. We will definitely refer him to friends and family. More
by F250
Employees Worked With
Craig Bosley, Warren Francis
July 17, 2019
Ralph made a great job. We hot a beautiful Lincoln today Again. Ralph made a great job. We got a perfect Lincoln today. He was doing so good in order tobfind the right car for us. Thank you Again. Ralph made a great job. We got a perfect Lincoln today. He was doing so good in order tobfind the right car for us. Thank you More
by Anar71
Employees Worked With
Ralph Odigbo
