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Joe Myers Ford

Houston, TX

4.8
2,918 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,918 reviews

July 24, 2024

It was a great experience. I haven't bought from a dealer in over 10 years due to a previous experience. I was glad I bought from Joe Meyers. Kenny Pan was excellent in helping More

by regrhcp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Pan, Devin Peoples
Jul 29, 2024 -

Joe Myers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that your experience with Kenny and Devin was excellent and that you felt comfortable with the process. Your recommendation means a lot to us. If you need any assistance in the future, don’t hesitate to reach out. We look forward to serving you and your referrals!

July 19, 2024

Calvin was very professional, knowledgeable and helpful. One of the best car buying experiences ever. More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Gordon
July 19, 2024

Marvin Gonzalez is awesome! This was the most enjoyable car buying experience we've ever had and we've had many. I left feeling like we got a fair, win-win deal, not taken advan More

by charles.garrisonjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Gonzalez, Devin Peoples
July 19, 2024

My service advisor Pam did a great job taking care of the recall on my 2014 F150. More

by SRO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
July 19, 2024

No Customer service at all. Took truck to another dealership to help me fix my truck as they show no interest in helping me. More

by Nena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam
Jul 25, 2024 -

Joe Myers Ford responded

Thank you for your feedback. We're very sorry to hear about your experience and understand how frustrating it can be when you feel unsupported. We aim to provide excellent customer service, and it’s clear we fell short in your case. To address your concerns and work towards a resolution, please contact Aubrey Cook, our Service Director, at Acook@joemyersford.com. Aubrey will review your situation and help ensure that your truck receives the attention and assistance it needs. We appreciate you bringing this to our attention and hope to have the opportunity to improve your experience.

July 16, 2024

The service was excellent -5. I was not at my best when I came in and Mentrell Jackson went above and beyond to resolve my seatbelt problems. In addition, he reset my grandchild More

by wrightdl02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mentrell Jackson
July 13, 2024

Everyone was very professional and polite, and made the process easy. I flew in from Tampa, and drove home with a new car, got a great deal, just wish they were my local dealer More

by Welchtf454
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Tod
July 12, 2024

Tried a drive-up (non-scheduled) appointment to get a tire repaired. Dealer didn’t have the tire in stock and was unable to obtain one elsewhere locally due to the widespread power outages caused by Hurr More

by DRay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Martinez, Andrew, Derryl
June 28, 2024

Great Service! !!! Service agent did great was very thorough and explained in detail the services rendered concerning the bill. More

by Fordkwford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
June 28, 2024

Stay away from Joe Myers dealership! They are cons and will do anything it takes to make you sign a deal that is not worth anything. These managers lie to you and give you a compelling s More

by stacey2277lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg M, Devin
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