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Joe Myers Ford

Houston, TX

4.8
2,918 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,918 reviews

July 31, 2024

Great place to buy a vehicle. I would definitely go back here for my next purchase. Antonio was excellent in getting the deal done. Really enjoyed seeing Justin Watson back at Joe More

by roger.wilson53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio, Justin
Aug 01, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us and that Antonio was able to assist you in getting the deal done. It's also wonderful to know that you're pleased to see Justin Watson. We look forward to helping you with your next vehicle purchase! If you need anything in the meantime, feel free to reach out.

July 28, 2024

Salesman was very good and took things slow which we preferred. No pressure! Good overall experience1 More

by rbabcocktx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin, Darin, Joe in Service for drop off.
Aug 01, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We’re glad to hear that our salesman provided a relaxed, no-pressure experience. It’s great to know that you had a positive overall experience with us. If you need anything else, feel free to reach out!

July 28, 2024

I was very impressed with how quickly they handled my factory recall and repairing the oil issue I had on my truck. More

by Tph12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machada
Aug 01, 2024 -

Joe Myers Ford responded

We’re glad to hear you were impressed with the speed and efficiency of our team in handling your factory recall and oil issue. It’s great to know we were able to address these concerns promptly for you. Thank you for sharing your positive experience!

July 27, 2024

Always served me well over the years since I purchased my MKZ in 2015. This past week was not a good week. The oil change was great. The rep was nice. More

by emariepagewalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rogers
Aug 01, 2024 -

Joe Myers Ford responded

Thank you for your continued support over the years. We’re glad to hear that the oil change service was up to your expectations and that our rep provided a positive experience. However, we are sorry to hear that this past week wasn’t as smooth as usual. If you have any specific concerns or need further assistance, please let us know. We're here to help and ensure that your experience with us remains excellent.

July 27, 2024

Cedric was nice. He had no control over the service department. He got my oil changed at the time that he said. More

by emariepagewalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rogers
Aug 01, 2024 -

Joe Myers Ford responded

Thank you for your feedback. We're glad Cedric provided you with good service and kept his promise regarding the timing of your oil change. We appreciate your patience and hope to serve you even better in the future.

Aug 02, 2024 -

emariepagewalker responded

Thank you. I will keep that in mind for future visits.

July 27, 2024

Service advisor Luis Acosta is kind,polite,courteous and knowledgeable. I prefer my services at this location due to the professionalism and courteous of Luis Acosta. Luis Acosta did an amazing and awesome More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Aug 01, 2024 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Luis Acosta provided you with exceptional service and ensured you were well taken care of throughout your visit. We take pride in our team's professionalism and dedication to our customers, and we're glad to know that Luis went above and beyond to assist you. We look forward to serving you again!

July 27, 2024

Service advisor Luis Acosta is kind,polite,courteous and knowledgeable. I prefer my services at this location due to the professionalism and courteous of Luis Acosta. Luis Acosta did an amazing and awesome More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Aug 01, 2024 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Luis Acosta provided you with exceptional service and ensured you were well taken care of throughout your visit. We take pride in our team's professionalism and dedication to our customers, and we're glad to know that Luis went above and beyond to assist you. We look forward to serving you again!

July 27, 2024

Great sales and service , I have purchased two F series trucks. Service dept is great. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 01, 2024 -

Joe Myers Ford responded

Thank you for the positive feedback! We’re delighted to hear that you’ve had great experiences with both our sales and service departments. It’s wonderful to know you’re happy with your F-Series trucks and our service team. We appreciate your loyalty and look forward to assisting you with any future needs!

July 25, 2024

Darrel McQ greeted me at my car while waiting in the service bay and said he’d take care of it from there. While browsing the vehicles in showroom Calvin G introduced himself. We chatted about base pric More

by LMorrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel McQueen, Calvin Gordon
Jul 30, 2024 -

Joe Myers Ford responded

Thank you for sharing your experience! We’re delighted to hear that Darrel and Calvin provided exceptional service during your visit. It’s wonderful to know that Calvin took the time to address your needs, including ordering the replacement part for your visor. Your kind words and recognition of their efforts are greatly appreciated. We look forward to serving you again in the future!

July 24, 2024

I have been a loyal customer of Joe Myers Ford for almost 30 years. Bought 10-12 vehicles over that time span. I keep coming back because of the Ford vehicles reliability and the great customer service of gu More

by Lcordray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Gordon
Jul 29, 2024 -

Joe Myers Ford responded

Thank you so much for your kind words and for being a loyal customer for nearly 30 years! We're thrilled to hear about your positive experiences with Joe in the parts department and Calvin during your recent purchase. Your continued trust in our team and the reliability of Ford vehicles means a lot to us. If there's anything more we can do for you, please don't hesitate to reach out.

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